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The Future of Retail and AI

Retail TouchPoints

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Over the course of 2020, retailers increasingly turned to AI-driven technology to optimize their operations and better understand their customers.

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Will inflation see a surge in supermarket loyalty schemes in the UK?

365 Retail

In fact, the study reported a 15% decline in supermarket memberships between 2018 and 2022. . Customer retention. Liability associated with promotional currency if not managed correctly. What are the pros and cons to offering a loyalty scheme? The benefits of loyalty programs include: .

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Brand Loyalty is Put to the Test

Rangeme

According to Bain & Company, a 5% increase in customer retention correlates with an increase in profit of at least 25%. 42 Interesting Stats about Customer Loyalty You May Not Know. The Hard Truth About Acquisition Costs (and How Your Customers Can Save You). May 9, 2018 , 15 Amaresan, Swetha. May 9, 2018.

Consumer 105
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Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Retail TouchPoints

Bargain prices and the thrill of discovery proved a winning combination for Wish, which was founded in 2010 and was the most downloaded shopping app in the world by 2018. In one hopeful sign, Wish’s net promoter score (NPS) has doubled in the last six months. “It’s The company is based in the U.S., Merchant quality.