Retail TouchPoints

JULY 8, 2024

annually between 2018 and 2021, with a total of 11.2 However, the average value of check payments has increased from $1,908 in 2018 to $2,340 in 2021, indicating that although people are writing fewer checks, they are using them for larger transactions — and therefore are less likely to use them for a weekly supermarket stock-up trip.

Payment Services 290

Payment Services Supermarket Checkout Marketing 290

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

Retail TouchPoints

AUGUST 15, 2023

After its late 2018 implementation of the Bolt one-click checkout solution, which draws on data within the solution provider’s network of users and consumers to fight fraud, Polywood saw impressive results: In its first year, the brand marked a 10% lift in checkout conversions, a 5.5%

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

FEBRUARY 16, 2024

in 2018 , which features a mural painted by a deaf artist ; and free access to the Aira app, which is designed to help blind and low vision customers navigate stores and the ordering process.

Payment Services 273

Payment Services Store Operations Point of Sale Visual Merchandising 273

Retail TouchPoints

FEBRUARY 10, 2022

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. Since taking the helm of the nutrition and wellness retailer in 2018, Leite has introduced a broad range of initiatives aimed at reviving and growing the business.

Inventory Management 321

Inventory Management Beauty and Health Management Point of Sale 321

Inside Retail

MARCH 6, 2023

For us, that clientele side and customer experience is really key. We also like to offer our clients money-can’t-buy experiences to thank them for shopping with Tag Heuer. VM: Back in 2018, we had 93 points of sale, including wholesale and stand-alone boutiques. What did it entail exactly?

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Retail TouchPoints

JUNE 4, 2021

Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic. A Capgemini report , COVID-19 and the Age of the Contactless Customer Experience , noted that “the trend towards touchless interactions is reflected strongly in retail spending patterns over the course of the pandemic.”

Payment Services 179

Payment Services Consumer Point of Sale Shopping 179