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Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

Retail TouchPoints

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device.

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

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How Tag Heuer is evolving to stand the test of time

Inside Retail

IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key. We also like to offer our clients money-can’t-buy experiences to thank them for shopping with Tag Heuer. What sets us apart from our competitors is our team and our service.

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Future-proofing your business with learnings from the past

Inside Retail

Bars, restaurants and shops are all preparing for a return to ‘normality’. In an effort to understand the factors shaping shopping patterns and preferences, there is no shortage of speculation as to what the future might hold. In late 2018, a Hong Kong pharmacy chain approached Scalene Group to help improve its space allocation.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Despite being a buzzword, digital transformation has now become a defining element of modern business strategy, and its significance cannot be understated (Achille, Marchessou et Remy 2018). A discerning global clientele has consistently been captivated by the allure of premium and luxury brands.

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More than a founder, Calla Lily’s Emily Tan is a “jewellery therapist”

Inside Retail

It’s my first independent brand, and we started it in 2018. Generation Z and Millennials make up 80 per cent of Calla Lily’s clientele, while the remaining 20 per cent are women with high purchasing power. “People’s ideas, people’s stories, people’s experiences, they all inspire me. A young brand. Gen Z and Millennials. What’s next?

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Global Retailers Bring Inclusive Products to the Front

Rangeme

It offers an assortment of products from Asian- and Latino-owned/founded businesses; for Women’s History Month, Target leveraged digital icons to help guests shop women-owned and founded brands online; for this year’s Pride month , Target is collaborating with LGBTQIA+ designers and LGBTQIA+-owned brands. Diversity in retail.