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Walmart Tests New Text-to-Shop Service

Retail TouchPoints

Walmart ’s Store Nº8 and Global Tech team are rolling out a text-to-shop beta test in select areas to develop the retail giant’s next conversational commerce offering. The offering will build on Walmart’s voice commerce capabilities to introduce more options for customers looking to shop in the way that’s most convenient for them.

Shopping 239
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Liverpool ONE Achieves Its Most Impressive Year Opening Since 2018

365 Retail

The first week of January 2024 witnessed a 10% surge in visitor numbers compared to the same period in 2023, marking the best start to a year in over half a decade for the shopping destination. Moreover, 27 brands renewed or regeared leases, accounting for an additional 105,000 sq ft. The festive season alone drew in over 3.9

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Pret A Manger back in the black for the first time since 2018

Retail Gazette

Pret A Manger has returned to profitability for the first time since 2018 driven by the success of its subscription service. in the previous year, according to its latest annual accounts. recorded in 2018. The group, which suffered during the pandemic lockdowns, reported an operating profit of £50.6m

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World Cup consumer spending expected to be 17% down on 2018 Tournament

A1 Retail

Ongoing cost-of-living crisis and winter tournament lead to £413 million drop in spend vs. 2018. Hospitality spend set to be down 10% on 2018 tournament at £395 million . billion will be spent by fans at retailers stocking up ahead of the matches, down 19% vs. 2018 (£1.9 The 2022 World Cup Spending Report by VoucherCodes.co.uk

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It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

Retail TouchPoints

billion, accounting for a record 18.9% Even worse, more than 87% of customers confirm they have been locked out of an online account due to too many failed login attempts. As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 increase over last year’s ecommerce earnings.

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Australians’ use of loyalty programs tested during pandemic

Inside Retail

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

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Ex-finance bosses face fraud charges over collapse of Patisserie Valerie

Retail Gazette

Two former Patisserie Valerie finance bosses are among four individuals that have been charged in relation to the bakery chain’s abrupt collapse in 2018. The regulatory body also said the accountancy firm had “missed red flags” and failed to question information provided by management.

Finance 109