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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier? That mindset is changing.

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Jason & Scot Show Episode 327 Agentic Commerce

Retail Geek

Scot [13:23]POV You Dropped a POV that you talked about the disruption of Commerce search so I was excited to see that you are does this mean you think AI search and commerce is not mid like what what’s going on there. Jason [13:21]A point of view a POV. Scot [44:30]You and I gave a talk.

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The 2017 Omnichannel Holiday Strategy Advantage

Wiser

While shoppers could opt to pay extra for expedited shipping, another option is to pop into a store and walk out certain that they have everything they need. Or, that associate can have it shipped to them instead. Ship from Store . In-Store Returns . Making returns easier for shoppers removes some of the barriers to checkout.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. According to a June study by the U.S.

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How cult US beauty brand Il Makiage is disrupting the beauty industry

Inside Retail

Il Makiage is backed by L Catterton, which invested US$29 million in the business in 2017. The brand launched in the UK and Germany last year and recently opened a local warehouse in Australia to facilitate faster shipping. Additionally, the implications of Voyage81’s technology for the beauty and wellness industries are endless.

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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Maintaining and further enhancing the brand’s industry-leading customer experience through existing feedback channels that offer free returns, quick delivery, and bi-weekly product drops will be integral to amplifying online retail. We aim to ensure our community feels supported and satisfied through the whole process.

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Target US aims to simplify returns. Here’s why that’s easier said than done

Inside Retail

The story so far Target first launched ‘Drive Up’ in Minneapolis, where the company is headquartered, in 2017, as an extension to its in-store pickup service, and it has evolved ever since then. Can customers drop-off anytime or do they have to select a service window/time?

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