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‘We were on a knife’s edge’: Greenlit Brands’ Michael Ford talks turnaround

Inside Retail

“I would say it’s the most challenging [situation] we’ve faced, and unlike apparel, which you can air freight, in the furniture industry, you’ve actually got to get it in containers and ship it because they’re bulky goods,” he said. . Another 12 months of disruption. to 30 cents in a matter of weeks. “The

Shipping 147
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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Maintaining and further enhancing the brand’s industry-leading customer experience through existing feedback channels that offer free returns, quick delivery, and bi-weekly product drops will be integral to amplifying online retail. We aim to ensure our community feels supported and satisfied through the whole process.

Planning 264
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1 in 4 American Adults Have a Disability — Does Your Site Give Them a Great Shopping Experience?

Retail TouchPoints

The number of digital accessibility lawsuits has risen 571% since 2017, and good website design can both bolster defense cases against these claims and help prevent them from arising in the first place. Bottom-line benefits also include limiting litigation’s impact. Accessibility Must Cover the Entire Shopper Journey.

Shopping 317
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How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Retail TouchPoints

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. Additionally, 23% of Kerrits’ email sales now come from automated messages, despite the fact that they only account for 4% of the brand’s email sends.

Wholesale 229
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DIRECT-TO-CONSUMER SHIFT BOOSTS RETAIL INVESTMENT IN SUPPLY-CHAIN INNOVATION

Retail Minded

Today’s shoppers expect fast, low-cost, environmentally aware delivery options (and products), with as many as a 33% abandoning online carts if they consider a shipping date to be too late. Examples of D2C Success . It recently reported that online sales grew by double-digits in the second quarter of 2022 too.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Emphasizing BOPIS.

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Experts weigh in: how economic conditions will impact retailers in 2023

Inside Retail

points on the last week of December 2017. “So Taking all that into account, we would expect consumer spending to be down in the short term. Delivery times and shipping costs have declined and pressure on prices is waning. Second, commodity prices have stabilised and, in many cases, returned to their early 2022 levels.