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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Retail TouchPoints

That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few). Things have evolved since 2015, but there are still barriers and mental blocks that customers have when joining a ‘subscription.’”. The average U.S.

Consumer 304
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Report: Amazon Considering Peloton Acquisition as Fitness Company Seeks Profitability

Retail TouchPoints

Subscriber growth projections took a hit as well, with the company expecting to end the year with 3 million users compared to earlier estimates of 3.35 He also was CFO of Spotify from 2015 to January 2020 and has served on the boards of companies including Pandora and Rent the Runway. billion to $3.8 billion to $4.8 million to 3.45

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Puma’s Strategy: 4 Keys to its Success

Indigo 9 Digital

Puma’s “ running products are both technical and trend-right, and the quality of its basketball product has allowed it to grow its market share,” said Matt Powell, NDP’s VP and senior industry advisor for sports. There’s a lot of apparel on the market…and I think that’s going to be more competitive,” said Bjorn Gulden the former CEO of Puma.

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How to Raise Your Customer Service from ‘Good’ to ‘Excellent’ on Social Media?

I Love Fashion

Fashion Digital Marketing Agency. While marketing efforts may drive traffic to targeted social sites, customer service teams must meet their customers where they’re already socializing. Power (Haines, 2015), 67% of consumers have used a company’s social media channel for customer service. According to J.D.

Fashion 98
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Nordstrom Leaves Canada, 9 Reasons Why

Indigo 9 Digital

The most famous exit of all time is when Target abandoned 133 stores in 2015 after failing to make the model work after only two years in Canada. But the truth is Nordstrom’s failure in Canada can’t be simplified, by saying, as many are, that Nordstrom didn’t understand the Canadian market. So the question is, is it us or is it them?

Apparel 97
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From frumpy to fashionable: the triumphant turnaround of M&S Clothing

Retail Gazette

M&S achieved a market leading position in womenswear this summer, taking a 9.5% slice of the UK’s clothing and footwear market, marking the first time it took the number one spot for four years. But how did M&S manage to win over fashion shoppers amid intense competition across the market? And it is paying off.

Fashion 73
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Domino’s Pizza’s Strategy for Staying On Top

Indigo 9 Digital

To get more customers to opt for carryout Domino’s employs what it calls a “fortressing” strategy where it tries to locate many stores within the same market so customers do not have to go very far to get their pizza order. Speaking about the decision to revamp their recipes the chief marketing officer at the time, Russell J.