Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We pulse post-purchase surveys to our customers both online and in-store and conduct focus groups, shop-alongs, and customer intercepts to understand and stay close to our customers.

Boutique 257

Boutique Fashion Clienteling Marketing 257

Retail Eye

MARCH 7, 2023

Nordstrom, the upscale American department store chain, made headlines in 2014 when it announced its expansion into Canada. The move was highly anticipated and generated excitement among Canadian consumers who were eager to experience Nordstrom’s renowned customer service and luxury shopping experience that they were famous for.

Shopping 52

Shopping Department Stores Consumer 52

Retail Gazette

AUGUST 15, 2023

Just a decade ago, high streets and malls were awash with mobile phone shops with a seemingly endless number of places to peruse the latest Blackberry or Samsung Galaxy. Phones4U collapsed into administration in 2014 and Currys-owned Carphone Warehouse closed all its standalone stores in 2020. Those stores are far fewer in numbers.

Shopping 98

Shopping Dead-Stock Department Stores Marketing 98

Retail TouchPoints

APRIL 23, 2021

The company reports that its model — offering consumers an instant merchant credit at the time a return is initiated — helps retailers drive higher return-to-repurchase rates. Since it was founded in 2014, Returnly has processed more than $1 billion in returns and been used by 8 million shoppers.

Merchant Services 279

Merchant Services Payment Services Returns Fashion 279

Retail TouchPoints

SEPTEMBER 5, 2023

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon Prime Day sales and back-to-school shopping trends are any indication ( hint : we know they are), then this year’s Cyber 5 is going to be one for the books.

Customer Experience 260

Customer Experience Consumer Shopping Marketing 260

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer 98

Consumer Returns Advertising Marketing 98

Inside Retail

OCTOBER 16, 2023

Even if only a fraction of these users convert into consumers, it spells immense profitability for retail brands. This is precisely what direct-to-consumer (DTC) brands have been capitalising on in recent years. Since 2014, DTC start-ups have secured over $2.5 Imagine if they could bypass middlemen and reduce costs.

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Retail TouchPoints

MAY 8, 2023

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce sales in the U.S. for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. So the questions retailers should be asking themselves are: How loyal are your customers?

Merchant Services 275

Merchant Services Payment Services Consumer Outdoor 275

Retail TouchPoints

AUGUST 25, 2021

The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. The consumer is changing, the way that they purchase is going to change,” he said. “We In the retailX keynote session on Wednesday, Aug.

Consumer 306

Consumer Fast Fashion Finance Shopping 306

Inside Retail

NOVEMBER 28, 2023

The platform originated as a ‘private’ Facebook group in 2014 by Brooke Marks who was looking for a peer-to-peer marketplace to buy and sell her unwanted luxury designer items. The integration of AI technology is set to create consumer trust in an industry that has been hard to both regulate and scale. Enter the High End app.

Fashion 262

Fashion Wholesale Consumer Marketing 262

Retail TouchPoints

JULY 12, 2021

Flipkart plans to use the new funding to make investments across people, technology, supply chain and infrastructure to address the requirements of the rapidly growing consumer base in India. Myntra, which the group acquired in 2014, is among the leaders in the fashion category in India. Flipkart currently works with more than 1.6

Wholesale 309

Wholesale Social Commerce Fashion Consumer 309

Retail TouchPoints

MARCH 17, 2023

In 2014, NFTs (non-fungible tokens) were introduced. And, some major publishing companies are closing shop on their NFT marketplaces. Reintroducing NFTs for Retail Selling digital products to consumers is not new. Consumers buy digital services from Netflix. As these digital assets became prevalent, so did fraud.

Merchant Services 312

Merchant Services Consumer Accessories Advertising 312

Retail TouchPoints

FEBRUARY 21, 2023

Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. When looked at from this view, Meta’s decision to do away with certain shopping-specific functionalities on its platforms takes on a different hue.

Social Commerce 246

Social Commerce Advertising Merchant Services Shopping 246

Inside Retail

NOVEMBER 14, 2023

As the year-end shopping season kicks off, Zalora , one of Asia’s leading online fashion retailers, and part of Global Fashion Group (GFG), is ramping up its marketing to capture consumers’ attention. As more customers added these items to their shopping carts, their prices dropped daily.

Inventory Turnover 130

Inventory Turnover Fashion Shopping Consumer 130

Inside Retail

DECEMBER 20, 2022

billion that Woolworths Holdings paid for the business in 2014, though the sale to Anchorage does not include David Jones’ recently revamped Bourke Street flagship store, which is valued at around $250 million. In 2014, the firm bought a then-unprofitable Brand Collective from Pacific Brands. That is a fraction of the $2.1

Department Stores 246

Department Stores Supermarket Management Marketing 246

Inside Retail

JULY 21, 2021

When Anchorage Capital Partners bought Brand Collective from its previous owner Pacific Brands in 2014, “it was an unloved, unprofitable, orphan company within a large public company”, he told Inside Retail.

Wholesale 246

Wholesale Department Stores Fashion Consumer 246

Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand.

Wholesale 278

Wholesale Advertising Consumer Promotions 278

Inside Retail

AUGUST 4, 2022

The slowdown adds to challenges facing China’s e-commerce giant, which has enjoyed double-digit revenue growth almost every quarter since it went public in 2014, as it navigates Beijing’s crackdown on tech companies as well as its scrutiny of founder Jack Ma. per cent higher in early US trading. .” ” Revenue stood at US$30.43

Finance 246

Finance Promotions Consumer Management 246

Rangeme

AUGUST 16, 2022

and is often a driver for consumers to visit a store —especially in the convenience channel. Convenience stores are also a top location for CBD purchases, with 29% of consumers making purchases there and a quarter of people visiting at least once a day. But convenience stores aren’t the only place consumers are shopping for CBD.

Consumer 52

Consumer Advertising Location Shopping 52

Inside Retail

JANUARY 25, 2024

Online shopping service Stitch Fix’s recent announcement that it would be cutting all full-time stylists and opting for a more casual approach to staffing these roles has raised questions about the viability of the business model, which was first popularised by the likes of Trunk Club in the early 2010s. What and who is Stitch Fix?

Fashion 130

Fashion Shopping Consumer Marketing 130

Retail TouchPoints

NOVEMBER 2, 2022

When used in the right way, scents can drive consumer behavior and even serve as a secondary “logo” for a brand. By linking a unique scent to a brand, a strong bond is created with the consumer, thus becoming an extension of the brand’s identity. In fact, scent has a profound effect on our memory and emotions.

Promotions 279

Promotions Customer Experience Consumer Planning 279

Retail TouchPoints

APRIL 10, 2023

Turning Customers into Brand Ambassadors (Source: Pandora) After more than 30 years operating in brick-and-mortar, Pandora began to debut online in markets around the world in 2014. Pandora, needless to say, is opposed to horrible consumer experiences. Pandora, needless to say, is opposed to horrible consumer experiences.

Jewelry 283

Jewelry Wholesale Consumer Point of Sale 283

Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

Payment Services 245

Payment Services Point of Sale Location Shopping 245

Inside Retail

AUGUST 7, 2023

Many blame the rise of online shopping as the main factor behind the decline of this yearly event. And yet, the cost of living continues to rise in Singapore, consumers are tightening their spending habits, reducing brand loyalty and opting for budget-friendly options. So how can bricks-and-mortar experiences survive in this climate?

Shopping 130

Shopping Consumer Marketing Promotions 130

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. People shopped at small businesses 36% more often than last year and spent 58% more overall, according to data from Klaviyo.

Promotions 279

Promotions Shopping Consumer Checkout 279

Inside Retail

MARCH 7, 2024

Birthday suit vice Against this backdrop, Australian fashion brand Nakedvice is on a mission to redefine accessible luxury with timeless designs that draw inspiration from vintage pieces and ‘90s nostalgia, aligning with emerging trends and consumer sentiments.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Inside Retail

APRIL 25, 2021

A turnaround program was set in motion in 2014, focused on cost-cutting and trendier merchandise that abandoned its logo-centric designs to a certain extent. Most visible, however, was the decision to discontinue its sexualised marketing as consumer preferences had clearly moved on. Repositioning to cater to older crowd.

Fast Fashion 223

Fast Fashion Fashion Accounting Target Market 223

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Inside Retail

MARCH 3, 2024

For example, according to data collected by management consulting company McKinsey & Company, while 11 per cent of all beauty consumers in the US are Black, Black-owned brands account for only 2.5 For consumers, this lack of diversity can often be seen in the people advertising products through traditional channels.

Advertising 130

Advertising Marketing Beauty and Health Consumer 130

Retail TouchPoints

NOVEMBER 16, 2020

While wearable tech developed by Google, Apple and others is still in development, sensors used in modern iPhones have already brought usable tech into consumers’ pockets. While online shopping for clothing is nothing new, the sheer number of brands, styles and influencers working in the ecosystem is larger than ever.

Fashion 234

Fashion Returns Boutique Shopping 234

Inside Retail

FEBRUARY 21, 2023

In other instances, the ventures’ failures had more to do with retail store concepts that simply didn’t work in Australia, poor market research and an attitude that Aussie consumers will buy ‘what we want to sell’ rather than asking what they would want to buy.

Department Stores 245

Department Stores Marketing Supermarket Location 245

Retail TouchPoints

MAY 19, 2023

After being significantly disrupted by COVID, an underlying transition that was already beginning to surface pre-pandemic is continuing: couples are marrying later , throwing smaller weddings and shopping for those weddings (including for the dress) online. In her opinion, convenience is where Azazie wins.

Fashion 287

Fashion Shopping Shipping Consumer 287

Inside Retail

OCTOBER 5, 2021

For Australian property group Mirvac, this isn’t just a strategic investment but also a partnership it hopes will help shape the future of its retail business through shopping centre activations. Stylists in Residence at Toombul Shopping Centre, QLD. Mirvac partnership taps into community connection. Image: Supplied.

Fashion 246

Fashion Social Commerce Telecommunications Returns 246

Inside Retail

JULY 29, 2021

According to a recent online consumer study , published by the e-commerce accelerator, Pattern, 86 per cent of Australians have made a purchase online in the past month. As Australians grapple with life in and out of lockdown, online shopping has become the go-to for necessary (and some unnecessary) items.

Accessories 147

Accessories Consumer Shopping ATS 147

Mass Relators

FEBRUARY 26, 2024

The companies said they would fight the move in court, and also argued that consumers would benefit from the merger if it were to go ahead. In a statement issued on February 14, the same day the Colorado attorney general’s lawsuit was filed, Kroger pointed to a track record of lowering prices for consumers after previous merger deals.

Grocer 52

Grocer Customer Experience Consumer Shopping 52

Inside Retail

OCTOBER 17, 2023

Australian knitwear brand Mia Fratino is on a mission to disrupt the fashion industry and change for the better the way stores – and consumers – buy clothes. They sold the business in 2014, and I was approached by Tim Fitzpatrick, who was actually a competitor – his family had an operation in Sydney – and we joined forces.

Fashion 264

Fashion Marketing Consumer Shopping 264