Retail TouchPoints

SEPTEMBER 5, 2023

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon Prime Day sales and back-to-school shopping trends are any indication ( hint : we know they are), then this year’s Cyber 5 is going to be one for the books. within minutes.

Customer Experience 208

Customer Experience Consumer Shopping Marketing 208

365 Retail

NOVEMBER 1, 2023

Given the boutique’s proximity to London’s iconic Queen Elizabeth Park and the legacy of The London 2012 Summer Olympics, the space provides an opportunity for visitors to explore TAG Heuer’s sports applications and wellness functions, offering detailed performance insights.

Boutique 111

Boutique ATS Customer Experience Management 111

Inside Retail

FEBRUARY 23, 2023

After almost 30 years in the retail industry, Officeworks general manager of merchandising Jim Berndelis has gained plenty of experience and life lessons. Jim Berndelis: My first role at Officeworks was on the shop floor at Maribyrnong, Melbourne while I was studying at university in 1995. We now have 166.

Management 130

Management Promotions Returns Planning 130

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

Merchant Services 130

Merchant Services Payment Services Checkout Fashion 130

A1 Retail

JANUARY 27, 2022

The majority of consumers across all demographics are concerned about the environmental impact of online shopping, according to new research. Almost all of Gen-Z – those born between 1997 and 2012 – feel concerned (96 percent) by the impact that online shopping has on the planet.

Consumer 75

Consumer Shopping Fast Fashion Returns 75

Retail TouchPoints

DECEMBER 13, 2021

Millennials and Gen Z shoppers are driving this ecommerce trend forward as a result of tight budgets, low credit and a COVID-fueled increase in online shopping. For the holidays in particular, this will be something that shoppers look out for to pace their cash flow, especially with the push to shop earlier than ever before.

Payment Services 253

Payment Services Consumer Returns Management 253

Retail TouchPoints

SEPTEMBER 26, 2023

While shoppers have a month or so to build their shopping lists, brands need to start preparing now. Before founding the company in 2012, Hariharan spent five-plus years at Amazon building out automated vendor management and supply chain. There are several things brands can do today to ensure a successful round two in October.

Advertising 250

Advertising Fulfillment Shipping Returns 250

Inside Retail

OCTOBER 13, 2022

The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop. JSHealth is a leading wellness and lifestyle brand, founded in 2012 by Jessica Sepel, three-time best-selling health author. JSHealth Vitamins.

Marketing 278

Marketing Promotions Consumer Management 278

Inside Retail

JUNE 3, 2021

Alquemie Group, which operates Ginger & Smart, Surfstitch and AG Lego certified stores in Australia and New Zealand, has recently appointed Kerry Cusack as managing director of vertical brands [pictured, right]. Prior to that, she was general manager of PAS Group’s Bondi Bather and Jets Swimwear. She joined Alquemie last month.

Home Furnishings 189

Home Furnishings Fashion Management Specialty Retailers 189

Inside Retail

FEBRUARY 25, 2024

L’Occitane also acquired a 50 per cent stake in Singaporean skincare brand Erborian in 2012. Dr Vranjes Firenze was founded by Dr Paolo Vranjes in 1983 from a small shop in the heart of Florence. Who is Dr Vranjes Firenze? Worldwide wherever you travel, you will find Dr Vranjes Firenze only at the most exclusive retail locations.

Department Stores 130

Department Stores Boutique Target Market Point of Sale 130

Inside Retail

JANUARY 5, 2023

We recently sat down with David Sylvester, the executive vice president of global retail at Las Vegas Sands Corporation, for his thoughts on his career thus far and how he keeps himself grounded while at the same time managing a dizzying array of responsibilities. Inside Retail: Tell me about your career journey.

Management 130

Management Shopping Marketing Consumer 130

Inside Retail

DECEMBER 20, 2022

How involved will Anchorage be in the management of David Jones going forward? On its first day of ownership, Anchorage immediately approved the acquisition of Shoes & Sox, a children’s footwear chain that the Brand Collective management team had long been eyeing, and the rollout of a new backend ERP system. Cautionary tale.

Department Stores 246

Department Stores Supermarket Management Marketing 246

Retail TouchPoints

JANUARY 20, 2023

Then in 2012, Amazon decided to place ads in ecommerce search results — a click or two away from the purchase button and closer to the “purchase intent” than the highly successful affiliate links — resolving the conflict between experience and ROI. Tim Harned is Managing Director at Progress Partners.

Advertising 262

Advertising Sporting Goods Boutique Returns 262

Retail TouchPoints

FEBRUARY 28, 2023

But what sets Marketing in the Moment apart are the contextual triggers, which consist of four groups: Environment : What’s happening around the customer that isn’t directly and obviously related to their shopping activity? Are they browsing recipes or creating a shopping list? Location: Where is the customer right now?

Promotions 254

Promotions Consumer Marketing Location 254

Inside Retail

JUNE 10, 2021

Fast forward to today and the recommerce market is booming, thanks to a generational mindset shift combined with changes wrought by the global health pandemic that are driving consumers to adopt more sustainable shopping habits. The consumer love affair with recommerce. An opportunity waiting to be grasped. Seizing the moment.

Fashion 246

Fashion Returns Apparel Accessories 246

Inside Retail

DECEMBER 29, 2022

Together with the Sex Pistols’ manager, Malcolm McLaren, she defied the hippie trends of the time to sell rock’n’roll-inspired clothing. She held a large “climate revolution” banner at the 2012 Paralympics closing ceremony in London, and frequently turned her models into catwalk eco-warriors.

Fashion 246

Fashion ATS Accessories Management 246

Retail TouchPoints

JUNE 22, 2021

Online shopping revenues experienced massive growth and unprecedented highs in 2020. The pandemic forced consumers to shop more online, getting them more accustomed to an extremely convenient and cost-effective buying experience, which has helped form shopping habits that will stick around forever. between 2020 and 2024.

Checkout 177

Checkout Shopping Management Consumer 177

Inside Retail

JANUARY 28, 2024

Of Chipotle’s current workers, roughly 73 per cent fall within the Gen Z age range (those born between 1997 and 2012), a generation of employees that has specific concerns. However, that raises the question: At what point do AI and technological automation stop helping service workers and begin to replace them entirely?

Payment Services 130

Payment Services Planning Finance Apparel 130

Inside Retail

MARCH 27, 2024

In 2012 Fraser became the president of Marc Jacobs after over 13 years in the business before leaving to become the CEO of Anne Klein in 2015. Prior to joining the c-suite Fraser started her distinguished career in luxury retail apparel and fashion as a merchandising manager for Calvin Klein.

Accessories 250

Accessories Fashion Apparel Consumer 250

Inside Retail

AUGUST 14, 2022

In the past two years, we have seen a seismic shift in the way consumers in Southeast Asia purchase technology,” Alex Tan, managing director for HP Malaysia told Inside Retail. The tailored shopping experience we expect online is now an expectation offline as well,” he said. The allure of the physical store.

Consumer 130

Consumer Shopping Customer Experience Marketing 130

Retail TouchPoints

JUNE 23, 2021

Online shopping revenues experienced massive growth and unprecedented highs in 2020. The pandemic forced consumers to shop more online, getting them more accustomed to an extremely convenient and cost-effective buying experience, which has helped form shopping habits that will stick around forever. between 2020 and 2024.

Checkout 131

Checkout Shopping Management Consumer 131

Retail Gazette

DECEMBER 28, 2023

Thirteen female leaders were hired to the top job of UK retailers in 2022, which equates to 31% of the 42 appointments made, according to management consultancy Korn Ferry. McGowan, who sat on the board of Morrisons until its sale to CD&R in 2021 , has broad experience of managing product, service and subscription-led businesses.

Grocer 67

Grocer Promotions Fashion Management 67

Retail TouchPoints

OCTOBER 26, 2020

They’re shopping with just about any retailer now. But I think because these consumers have moved online, you’re going to see that this year’s shopping season maybe smoothes out a little more. I think they’ll draw consumers out and get them shopping with them again.

Grocer 336

Grocer Consumer Promotions Fashion 336

Inside Retail

FEBRUARY 16, 2022

InStitchu’s business model – and its clothes – have been turning heads since James Wakefield and Robin McGowan launched the brand in 2012. “Their measurements and shopping follow them across the whole process,” McGowan said. “If you think about a wedding party, that’s a pretty rare service.

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Planning Fashion Fast Fashion Customer Experience 130

Retail Gazette

OCTOBER 5, 2023

Potts joined the supermarket in 2015 after almost four decades at Tesco, where he started on the shop floor aged 16 and rose through the ranks to run its Asian operations. Price stepped down as deputy chairman and managing director of Waitrose in 2016 after 33 years at the business.

Supermarket 109

Supermarket Department Stores Grocer Returns 109

365 Retail

MARCH 14, 2022

The boss worked his way up from the shop floor into store management roles before his heady ascent resulted in a director role in 2012. After six years steering the ship, Mr Rowe will now pass responsibility to continue the firm’s revival to two of his top lieutenants.

ATS 64

ATS Shipping Planning Management 64

A1 Retail

JULY 14, 2022

Vlad Deliu is the 200 th person to join the company and has been welcomed as general manager at the speciality roaster’s Leicester coffee shop. The milestone follows the opening of 200 Degrees’ 17 th shop in May, the third in its home city of Nottingham.

Wholesale 59

Wholesale Shopping Planning Management 59

Global Shop

JUNE 30, 2023

In 1983, Brian Eilers bought a local machine shop and began manufacturing products for the farming industry. The company persevered and is once again enjoying steady growth thanks to diversifying their product lines, an upsurge in government contracts, and upgrading their business management system to Global Shop Solutions ERP software.

Fulfillment 52

Fulfillment Shopping Marketing Management 52

365 Retail

APRIL 23, 2021

At 200 Degrees, Will’s responsibilities include managing and driving all commercial aspects of the business, particularly its wholesale offer and the online sale of beans and coffee machines. Set up by Tom and his business partner Rob Darby in 2012, 200 Degrees has its roast house near Trent Bridge in Nottingham.

Wholesale 75

Wholesale Shopping Customer Experience Marketing 75

Cisco Retail

AUGUST 20, 2021

In 2013, when I was director of developer strategy at a finance technology (fintech) company, our business was focused on helping innovative developers leverage transaction data from financial institutions, which they could use in their products, such as loan management or personal financial management tools for consumers.

Management 145

Management Finance ATS Consumer 145

Inside Retail

MAY 23, 2023

Melbourne-based gumboot label Merry People was born in 2012 after founder Danielle Holloway found the that she couldn’t find a pair of gumboots suitable to her needs. I showed it to some retailers that I shop with, and a couple said they would sell it. Since then, the business’ popularity has exploded.

Marketing 130

Marketing Payment Services Fashion Management 130

A1 Retail

JANUARY 11, 2022

The restaurant is set to open in Clapham on the locally-loved shopping and dining destination of Northcote Road. Starting its journey with various pop-ups around the capital, Patty & Bun opened its first site in Marylebone in 2012, with the operator expanding to eight in London and one in Brighton.

Location 59

Location Outdoor Consumer Management 59

A1 Retail

NOVEMBER 22, 2023

Since 2012, TFR Group has recycled more than 3.5 TFR Group diverts 100 percent of the mattresses it collects or receives from landfill, by deconstructing them manually using specialist cutting tools – enabling the materials to be separated into their component parts, which are then sanitised for onward processing.

Returns 59

Returns Shopping Planning Management 59

Retail Smart Guys

JULY 5, 2022

We predict this shopping season is going to be on the upswing! Retail Smart Guys is an affiliate of Management One, which provides planning and services for retailers around the country. Retail Smart Guys Wins Top Sales Award, Again Tucson, Arizona (May 1, 2012) – Retail Smart Guys, a retail consulting firm specializing ….

Specialty Retailers 40

Specialty Retailers Point of Sale Boutique Planning 40

Inside Retail

AUGUST 18, 2022

Data this week showed China’s economy slowed unexpectedly, prompting a central bank rate cut, while macroeconomic trends are disproportionately impacting the extra funds that those born between 1996 and 2012 might use to enter the world of luxury. “In the U.S.,

Consumer 130

Consumer Accounting Planning Marketing 130

Hello Small Shop

MARCH 21, 2019

In 2012, I quit my full time job as an HR Manager to stay home with our first born and finish my bachelor degree. I thought what’s the harm in opening an Etsy shop? I opened my shop in 2012, and made yoga mat bags at first. Out of high school I worked in reception and would gradually work up to manager.

Jewelry 52

Jewelry Management Wholesale Shopping 52

Retail Gazette

DECEMBER 19, 2023

The private equity-owned grocer is not alone in its quest to manage debt. As both supermarkets look to manage soaring debt piles, can these firms truly compete and thrive or could this lead to a downward spiral for the private equity owned retailers? Debt piling: A burden or helping hand? B&M is a clear winner.

Grocer 125

Grocer Supermarket Finance Returns 125