Retail TouchPoints

OCTOBER 27, 2024

They’re Gen Z, born between 1997 and 2012 and comprising 20.69% of the U.S. population — just a bit fewer than Baby Boomers ( 20.93% ) and the largest current group, millennials ( 21.71% ), according to Statista. That’s approximately 67 million people in the U.S. alone — an enormous, and increasingly powerful, consumer group.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

SEPTEMBER 13, 2024

Walmart’s order for approximately 8,000 carts is greater than all Caroline’s Cart orders combined since the company began manufacturing in 2012. Walmart is among the retailers making efforts to improve the customer experience for people with disabilities. stores in November 2023.

Store Operations 279

Store Operations Customer Experience Shopping Marketing 279

Inside Retail

FEBRUARY 11, 2025

Retail Food Group (RFG) has announced the end of the Michels Patisserie chain, revealing it will work with franchisees to convert their stores to either Gloria Jeans or Donut King. There are just 19 Michels Patisserie stores across RFGs home state of Queensland, New South Wales and Victoria.

Store Operations 189

Store Operations Customer Experience Consumer Marketing 189

Retail TouchPoints

SEPTEMBER 5, 2023

For example, a retailer that has a goal to boost Black Friday in-store sales by 15% this upcoming season could implement VR training now to prepare associates for the Black Friday shopping scramble by running them through different scenarios likely to arise. Is there an area that can improve the associate/consumer interaction?

Customer Experience 260

Customer Experience Consumer Shopping Marketing 260

Inside Retail

FEBRUARY 11, 2025

Retail Food Group (RFG) has announced the end of the Michels Patisserie chain, revealing it will work with franchisees to convert their stores to either Gloria Jeans or Donut King. There are just 19 Michels Patisserie stores across RFGs home state of Queensland, New South Wales and Victoria.

Store Operations 200

Store Operations Customer Experience Consumer Marketing 200

Retail TouchPoints

MARCH 14, 2024

Other recent moves by the company to better serve pro customers include: In October 2022 the retailer established a marketplace designed to connect skilled tradespeople with hiring trade professionals; Home Depot gave Senior Executive VP Ann-Marie Campbell responsibility for outside pro sales efforts in October 2023 ; and In January 2023 Home Depot (..)

Fulfillment 263

Fulfillment Management Marketing Location 263

Retail TouchPoints

DECEMBER 20, 2023

The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming the retailer failed to implement reasonable security procedures and prevent harm to consumers.

Consumer 264

Consumer Store Operations Customer Experience ATS 264