Retail TouchPoints

JUNE 2, 2021

billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., Founded in 2011, the marketplace first launched in the UK and then expanded to the U.S. and Australia.

Fast Fashion 276

Fast Fashion Apparel Fashion Consumer 276

Inside Retail

MAY 9, 2024

Starting a global fashion brand was a long-held ambition of Australian designer Rebecca Vallance-Gasan, and in 2011 the Aussie took the leap to launch her eponymous brand Rebecca Vallance in London and New York. The goal is for the business to have 20 direct-to-consumer retail stores globally within the next few years.

Wholesale 147

Wholesale Fashion Boutique Accounting 147

Retail TouchPoints

MAY 5, 2022

As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016.

Apparel 208

Apparel Accounting Management Consumer 208

Inside Retail

MAY 16, 2024

The plan is to reach 20 stores globally within the next few years, with a focus on strategic growth across both the direct-to-consumer business and international wholesale. I launched and established Rebecca Vallance in London in 2011, before returning home to Sydney to continue our expansion. How has it evolved since then?

Fashion 147

Fashion Boutique Wholesale Finance 147

Retail TouchPoints

NOVEMBER 24, 2020

Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. During her tenure at the company she revamped its marketing efforts and helped drive ecommerce strategy.

Promotions 148

Promotions Sporting Goods Fulfillment Finance 148

Retail TouchPoints

OCTOBER 3, 2022

For example, if a lifestyle boutique is selling prepackaged beauty goods, it can expand into selling by-the-pump bulk soaps and lotions and refillable bottles to consumers looking for no-waste refills. That’s why rethinking operations and diversifying from beginning to end can set you up to quickly change course when you need to.

Shipping 249

Shipping Boutique Marketing Consumer 249

365 Retail

OCTOBER 17, 2023

Genie Shopping, a leading UK retail price comparison engine , has appointed performance marketing expert Warrick Lambert as its first-ever Chief Executive Officer. Founded in 2006 under the original name Crowdstorm, Genie Shopping initially operated as a consumer-centric shopping website.

Shopping 98

Shopping ATS Comparison Shopping Retailing Pricing 98

Inside Retail

JUNE 30, 2023

Synonymous with traditional Malaysian culture, the brand is looking to cut through the crowded food and beverage market in Southeast Asia to reach a younger audience with its high-quality coffee blends, signature brewing techniques and Malaysian cuisine, including Nasi Lemak, Curry Laksa and Kaya toast.

Marketing 130

Marketing Management Consumer Shopping 130

Inside Retail

JUNE 23, 2022

Doug Herrington has been named CEO of Amazon’s new Worldwide Amazon Stores business, which was formerly known as Consumer, and John Felton has been named the leader of the Operations business. He launched AmazonFresh in 2007 and has served on the e-commerce company’s senior leadership team since 2011.

Finance 130

Finance Returns Customer Experience Management 130

Retail TouchPoints

FEBRUARY 16, 2021

Gomez, who has been with Target since 2013, most recently served as the company’s Chief Marketing, Digital and Strategy Officer, during which time he launched Target’s loyalty program. Boylan, who joined Target in 2011, has been leading the company’s communications function since 2017.

Promotions 173

Promotions Marketing Planning Management 173

Retail TouchPoints

NOVEMBER 29, 2022

Tackling the issue of the carbon footprint generated from the marketing process, or more specifically the promotional part of that process, is critical. Retailers need to look at the entire marketing cycle, from design to logistics to the end product, and ensure they are being sustainable every step of the way.

Returns 233

Returns Promotions Customer Experience Consumer 233

Inside Retail

APRIL 14, 2021

“Lego is inherently engaging, and through a constant stream of product innovation and by opening up immersive physical stores they’ve elevated the brand experience to a story that consumers want to be part of, and share with others — to quite literally, remark upon,” he said. Lego’s sustainability efforts.

Consumer 231

Consumer Management Marketing Planning 231

Inside Retail

JANUARY 21, 2024

In conversation with reporter Lauren Thomas of The Wall Street Journal, Daunt discussed the realities of keeping up the bookstore chain’s legacy in a rapidly shifting market. In addition to these shops, a new player has just entered New York’s competitive indie bookstore market and is already garnering buzz.

Location 130

Location Accounting Shopping Marketing 130

Retail TouchPoints

JULY 21, 2021

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. For many, every day has become a holiday as new packages arrive from their favorite online retailers.

Sporting Goods 273

Sporting Goods Apparel Consumer Finance 273

Inside Retail

JUNE 8, 2023

Scotsman Ian McLeod has built his retail career around managing transformation, having worked on every continent of the planet except Antarctica – “There are not many stores there,” he quipped. And it varied from country to country and market to market.” If you are in any sort of mass-market retail, value matters.

Supermarket 238

Supermarket Beauty and Health Checkout Returns 238

Inside Retail

JUNE 9, 2022

Bergh joined Levi’s in 2011, after a 28-year stint at Procter & Gamble. The business also plans to expand direct-to-consumer sales to 55 per cent of total revenue and triple e-commerce sales by 2027. Levi Strauss &Co has been around since 1853 and now sells product in more than 110 countries. The human touch is key.

Shipping 130

Shipping Target Market Consumer Advertising 130

Retail TouchPoints

JANUARY 21, 2021

Creature Comforts: Serving Consumers’ Desire for Life’s Simple Pleasures. Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We Connect With a Vet” was rolled out as a new telehealth service that served consumers and veterinarians equally.

Beauty and Health 196

Beauty and Health Customer Experience Marketing Consumer 196

Inside Retail

APRIL 19, 2023

I believe the ‘shop local’ message has been processed and many consumers are happy to contribute their hard earned money to sustaining jobs and businesses where they live. The company also referenced the closure of Angus & Robertson and Borders in 2011, where Booktopia’s revenue immediately jumped by 20 per cent in the months following.

Shipping 130

Shipping Consumer Marketing ATS 130

Inside Retail

JANUARY 15, 2023

Anchorage struck gold with the $20 million acquisition of the Dick Smith consumer electronics chain from Woolworths Group in November 2012. Woolworths had written off more than $420 million restructuring the business, which was Australia’s largest consumer electronics chain by store count. Myer merger in the offing? .

Department Stores 130

Department Stores Consumer Planning Management 130

Retail Gazette

NOVEMBER 23, 2023

But with the market now flooded and the cost-of-living impacting discretionary spend, is the advent calendar craze starting to wane? Selfridges debuted its first version in 2011 and it became an instant sell-out. Consumers are also drawn to the value for money they represent. But what makes them so popular?

Department Stores 120

Department Stores Drop-Shipping Fashion Marketing 120

Inside Retail

JANUARY 18, 2023

Welcomed by some commentators, others questioned if the move might be counterproductive in closing the door on a valid channel that would allow consumers to repurpose used clothing, rather than consign them to landfills as waste. Also, our goal is to focus on the upstream and do more prevention than reparation.

Fast Fashion 130

Fast Fashion Fashion Promotions Apparel 130

Hyken

MARCH 18, 2024

KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans by Alicia Esposito (Retail TouchPoints) “Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many marketing and brand teams, driving relevance and impact means activating and leveraging those brand fans and superfans.

Customer Experience 67

Customer Experience Fulfillment Promotions Consumer 67

Mass Relators

JULY 12, 2022

During Vasos’s tenure as CEO, the company expanded its store base by approximately 7,000 stores, added nearly 60,000 net new jobs, increased annual sales revenue by more than 80%, and more than doubled its market capitalization to approximately $58 billion.

Store Operations 52

Store Operations Management Planning Promotions 52

Inside Retail

FEBRUARY 3, 2022

It comes at a time when consumers, brands and industry bodies have started to pay more attention to the problem of textile waste. We spoke with Country Road brand impact and community manager Fabia Pryor about the new initiative and the brand’s broader sustainability efforts. Inside Retail : Textile waste is a big issue.

Fashion 130

Fashion Fast Fashion Apparel Consumer 130

Hyken

SEPTEMBER 10, 2021

This week we feature an article by Tanya Ahmed, a Digital Marketer of Vantage Circle , a cloud-based employee engagement platform. Consumers today expect speedier access to services than ever before. Companies failing to meet good customer experience lose out on their customers ( American Express Survey 2011 ).

Customer Experience 83

Customer Experience Employee Engagement Advertising Consumer 83

Mass Relators

APRIL 22, 2021

Carla Harris (left), vice chairman, global wealth management and senior client advisor at Morgan Stanley, and Cedric Richmond (right), senior advisor to President Biden and director of the White House Office of Public Engagement. and NACDS vice chair and treasurer; Lisa Paley , general manager, U.S. ARLINGTON, Va.

ATS 52

ATS Telecommunications Finance Management 52

Mass Relators

JUNE 22, 2022

He will succeed Dave Clark, the former CEO of Amazon Worldwide Consumer, who is leaving the company to serve as CEO of the supply chain software start-up Flexport. He joined the company in 2005 to build out our Consumables business, launched AmazonFresh in 2007, and in 2015, took on leading all of our North American Consumer business.

Fulfillment 52

Fulfillment Finance Consumer Store Operations 52

Inside Retail

NOVEMBER 28, 2023

From the source: Mike Harlow, Scott Dunn The GM of the luxury travel business discusses consumers’ return to more meaningful trips, providing the unique experiences that people want, the meaning and appeal of the emerging transformative travel trend, and how to offer the services that appeal to high-end Asian consumers.

Planning 130

Planning Marketing Location Consumer 130

Inside Retail

MARCH 27, 2022

Here, CEO Roumen Staykov and general manager Josh Willoughby discuss how the brand began, its expansion plans and how it’s become part of the Adelaide running community. In May 2011, we launched what was then called the SlashSportand month by month, it started to grow. Inside Retail : What’s the story behind Sportitude?

Beauty and Health 130

Beauty and Health Apparel Marketing Planning 130

Mass Relators

MAY 12, 2022

Flanigan has approximately 30 years of management experience in retail logistics. overseeing the distribution of food products from Safeway distribution centers to all retail outlets, and managing inbound traffic and transportation. Gatta brings more than 35 years of retail industry and marketing experience to his new role.

Promotions 52

Promotions Management Marketing Consumer 52

Retail Adventures

NOVEMBER 17, 2022

We know that in retail everything you do has to be done with the consumer in mind, and the consumer is continuously changing. Market to them the same way you market to customers in their late 70s. This is a generation of consumers who are resourceful, independent, and skeptical. Want to make their heads explode?

Shopping 98

Shopping Consumer Marketing Management 98

Mass Relators

JULY 11, 2022

He will succeed Dave Clark, the former CEO of Amazon Worldwide Consumer, who is leaving the company to serve as CEO of the supply chain software start-up Flexport. He joined the company in 2005 to build out our consumables business, launched AmazonFresh in 2007 and, in 2015, took on leading all of our North American Consumer business.

Fulfillment 40

Fulfillment Finance Store Operations Consumer 40

Mass Relators

OCTOBER 11, 2022

CareCentrix is an industry leader in the $75 billion post-acute and home care industry, providing care coordination and outsourced benefit management services. WBA’s full acquisition of CareCentrix follows WBA’s 55% majority investment in the company, which closed on August 31, 2022. Healthcare strategy.”.

Management 52

Management Planning Marketing Consumer 52

Indigo 9 Digital

AUGUST 12, 2022

To get a sense of why this was a big deal, consider this, in January of 2021 GameStop’s stock was up an eye watering 1,625% and between December 31st, 2000 and the end of January 2021 GameStop’s market valuation increased from $1.3 GameStock’s revenues reflect this shift with sales peaking in 2011 at $9.6 billion to $21 billion.

Fulfillment 98

Fulfillment Shipping Marketing Planning 98

Inside Retail

JULY 18, 2022

Here, Nuholt Huisamen, managing director and senior vice president for East Asia Pacific at Levi’s discusses the brand’s vision for sustainability. While our sustainability initiatives are global, we have specific initiatives for in-market sustainability needs. is focusing on science-based targets and an action plan to follow through.

Apparel 130

Apparel Fashion Consumer Planning 130

Inside Retail

SEPTEMBER 20, 2022

When Patagonia first certified as a B Corp in 2011, it achieved an exceptional score of 107.3 (it The brand’s infamous ‘Don’t Buy This Jacket’ ad, launched on Black Friday in 2001, challenged consumers to buy only what they need. In fact Patagonia’s stated company purpose reads: We’re in business to save our home planet.

Apparel 130

Apparel Outdoor Fashion Planning 130

Indigo 9 Digital

MARCH 31, 2023

But the truth is Nordstrom’s failure in Canada can’t be simplified, by saying, as many are, that Nordstrom didn’t understand the Canadian market. Over the past decade that Nordstrom has been in Canada there have been material changes in the market. Then Saks Fifth Avenue entered the Canadian market in 2016.

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97