Indigo 9 Digital
MARCH 28, 2022
If you didn’t return your movie rental on time you were charged a dollar a day. In 2006 Blockbuster launched a program called Total Access where online customers could return rentals to Blockbuster stores and in exchange they received a DVD rental for free all for one low flat fee. Poor execution. Do you like this content?
Retail TouchPoints
OCTOBER 23, 2020
Now may be the perfect time for more DTC brands to explore physical retail — in a post-COVID-19 landscape with prime real estate more affordable than ever, and shoppers seeking social interaction as they become comfortable visiting retail stores again. An Emerging Retail Trend. Boost customer touch points.
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Indigo 9 Digital
NOVEMBER 16, 2023
Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. Warby Parker Warby Parker which was founded over a decade ago in 2010 is often looked at as the crème de la crème of direct-to-consumer retailers.
Indigo 9 Digital
JULY 21, 2023
An innovative idea and a slick website might get customers excited but many founders eventually realize it’s actually pretty hard and expensive to acquire customers when you don’t have any retail stores. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.
Indigo 9 Digital
FEBRUARY 28, 2023
This is because the vast majority of retail sales still happen in stores with online sales representing only 14.6% of retail sales in 2022 in the United States. Consumers like to touch and feel products and let’s be honest returning online orders can be a hassle. Still not convinced? Live in the bra for 30 days”.
Indigo 9 Digital
JULY 24, 2023
If you return an item before you even have think about it you receive an email saying your refund has been processed. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4. If there is going to be a delay you are informed of it immediately.
Rangeme
APRIL 25, 2022
Tesco is testing a zero-waste shopping service, which lets shoppers buy goods in reusable packaging, which they can return to stores to reduce plastic waste. Retailers in 2022 will need to … establish their environmental, social, and governance credentials or lose business.” Packaging News. November 4, 2021. 11 Russon, Mary-Ann.
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