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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% These brands have integrated top-up cards into their payment methods, attracting a broader customer base, including those without access to traditional banking services. and Europe show cultural differences.

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Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns

Retail TouchPoints

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. Yes, clustomer — the unsegmented recipients of an email marketing campaign that may or may not be relevant to them. Between best-in-class customer service at its cafes in Atlanta and Savannah, Ga.,

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“No immediate impact”: Experts weigh in on Senate Committee’s recommendations

Inside Retail

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. Any markets with unfair pricing practices and a distinct lack of competition will come under scrutiny with the report.

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Guest Post: The Shocking Percentage of Customers Who’d Leave Your Business Due to Bad Service – and What You Can Do About It

Hyken

According to Forbes, 96% of customers would leave your business if you deliver a bad customer experience. . In saturated markets, customer service is a key differentiator. Many businesses may not be prioritizing customer service due to budget restraints, but it’s one of the worst things you could do. .

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How to Get the Most Out of Loyalty Programs During an Inflation Crisis

Independent Retailer

Cadbury’s profits went up 30 percent in 2008, Nestle saw an 11 percent growth that year, and The Hershey Company’s overall sales increased five percent a year from 2008 to 2010 during the worst part of the recession.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

If you are here are six tips you should consider to increase your customer retention rate. Apple is the largest company in the world with a market capitalization of over a trillion dollars. The better your product is the easier it is to retain your customers. Market research doesn’t help. Sell great products.

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Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Retail TouchPoints

The very thing that helped it grow so large, so quickly — shockingly cheap products — was also what caused the platform to lose favor with shoppers when those products sometimes turned out to be cheaply made or deceptively marketed and took weeks to arrive. Vijay Talwar, new CEO of Wish who joined the company this February from Foot Locker.