Remove 2009 Remove Customer Experience Remove Promotions
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From Omnichannel to Polychannel: How FMCG Shopping is Changing

Retail TouchPoints

Driven by higher prices brought on by inflation, supply chain costs and other factors, shoppers in 2024 are cutting coupons and bargain hunting like they haven’t since the financial crisis of 2009 (if not earlier).

Shopping 289
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It’s Not Easy Being (Truly) Green — But it’s Worth it

Retail TouchPoints

He discussed not just the business benefits of going green but the negative consequences of greenwashing like the $30 billion in fines Volkswagen paid when it was discovered that the carmaker faked emission test results in 2009. consumers, according to Bain & Co.; Premium pricing: 50% of U.S.

Returns 191
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Asda CEO: Five runners and riders following Allan Leighton’s return

Retail Gazette

His transformation expertise could come in handy as Asda as it looks to improve the store and customer experience. The ex-Bain consultant has been responsible for creating a seamless and integrated customers experience across the Sainsbury’s portfolio and has been instrumental in growing online sales and profitability.

Returns 116
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How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

Retail TouchPoints

“By starting with a consistent brand layout at each of our stores, we are able to deliver the signature Spirit Halloween in-store experience to every fan, regardless of where they may be visiting us.”. With a 2022 footprint of 1,450 locations, the company has more than doubled its number of physical stores since 2009.

Location 290
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Retailer Lessons from iGaming Companies

Retail TouchPoints

They have drilled down to uncover their customers’ (gamers’) personal preferences and trigger points to build highly personalized customer relationship marketing strategies centered around engagement. iGaming companies have built this granular data from the high level of communication that they enjoy with their customers.

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Downtown Retail Revitalization: an Overview

Retail TouchPoints

Events and inventive marketing strategies were meticulously organized to promote the district’s vibrant atmosphere and attract more visitors. The success of the Wynwood BID serves as a testament to the power of collaboration, vision and responsible investment in creating vibrant and thriving urban communities.

Planning 246
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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. Retail TouchPoints (RTP): You first became involved with Hand & Stone Massage over a decade ago as an investor, after a long career in franchise-based retail. What attracted you to the company?

Location 205