Remove 2009 Remove Customer Experience Remove Management Remove Promotions
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Retailer Lessons from iGaming Companies

Retail TouchPoints

They have drilled down to uncover their customers’ (gamers’) personal preferences and trigger points to build highly personalized customer relationship marketing strategies centered around engagement. iGaming companies have built this granular data from the high level of communication that they enjoy with their customers.

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Downtown Retail Revitalization: an Overview

Retail TouchPoints

By embracing innovative solutions like autonomous vehicle (AV) technology, repurposing existing spaces and utilizing Building Information Modeling (BIM), cities can foster engaging shopping experiences while addressing mobility and parking challenges.

Planning 209
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Retail technology for building recession resilience

I Vend

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. Retail technology can help to deliver on these goals.

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Are branches going the way of the dinosaur?

Cisco Retail

This promoted how convenient Bank of America branches were in most places, almost on every street corner like Starbucks. In 2009 when the closing of branches trend began the U.S. Branches should focus on more complex financial services and relationship management. had nearly 100,000 branches. Empower the branch. No latte needed.

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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. What are some other key management principles that have helped? Retail TouchPoints (RTP): You first became involved with Hand & Stone Massage over a decade ago as an investor, after a long career in franchise-based retail.

Location 165
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From Cobblestones to Cyberspace: VMSD Celebrates Its 125th Year of Service to the Retail Industry

VMS

cities,” says Steve Kaufman, former Editor-in-Chief of VMSD from 1998 until 2009. Large retailers tried fighting back with unique environments of their own, but the brands they were promoting – Ralph Lauren, Liz Claiborne, Perry Ellis, Calvin Klein – took on a life of their own, assuming a dominant role on selling floors.

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Jason & Scot Show Episode 263 – Amazon Unbound with Brad Stone

Retail Geek

Brad: [37:24] I am so in Amazon Unbound I tell the story of the ad business and you know so interesting how they started out a decade ago and they were bands also skeptical of ads you know he thought it could interfere with the customer experience that it could jeopardize you know the the main.