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A retail expert weighs in on Alibaba and JD.com’s approach to Singles Day

Inside Retail

Started by Alibaba in 2009 with just 27 brands, 11.11 About 46,000 brands and merchants worldwide will promote overseas products on Alibaba. In 2009, Alibaba transformed the holiday from an “anti-Valentine’s Day” into the 11.11 For the 2023 Taobao Tmall 11.11 is now in its 15th year. Initially, a 24-hour online sale, 11.11

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How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

Retail TouchPoints

“By starting with a consistent brand layout at each of our stores, we are able to deliver the signature Spirit Halloween in-store experience to every fan, regardless of where they may be visiting us.”. With a 2022 footprint of 1,450 locations, the company has more than doubled its number of physical stores since 2009.

Location 254
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Guest Post: Employee Engagement and CX: 5 Strategies to Build Synergy

Hyken

He writes about how employee engagement and customer experience can enhance business performance. The reality is that the connection (or lack thereof) between employee engagement and customer experience can seriously impact business performance. In their 2009 meta-analysis presented by Gallup, Harter et al.

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Downtown Retail Revitalization: an Overview

Retail TouchPoints

Events and inventive marketing strategies were meticulously organized to promote the district’s vibrant atmosphere and attract more visitors. The success of the Wynwood BID serves as a testament to the power of collaboration, vision and responsible investment in creating vibrant and thriving urban communities.

Planning 210
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Retail technology for building recession resilience

I Vend

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. How can retail technology help retail stores to prepare for recession?

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Are branches going the way of the dinosaur?

Cisco Retail

This promoted how convenient Bank of America branches were in most places, almost on every street corner like Starbucks. In 2009 when the closing of branches trend began the U.S. In essence it is about technology that enables and improves experience, execution, and optimization of the physical branch. Empower the branch.

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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. Retail TouchPoints (RTP): You first became involved with Hand & Stone Massage over a decade ago as an investor, after a long career in franchise-based retail. What attracted you to the company?

Location 165