Remove 2009 Remove Consumer Remove Customer Experience Remove Promotions
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A retail expert weighs in on Alibaba and JD.com’s approach to Singles Day

Inside Retail

While Alibaba seeks to offset declining consumer confidence with a wide array of 80 million discounted products and price reductions of up to 15 per cent, JD.com has chosen to break away from traditional pre-sales, offering genuine low prices on over 800 million products right from the get-go. event from 23 October through 11 November.

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How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

Retail TouchPoints

“By starting with a consistent brand layout at each of our stores, we are able to deliver the signature Spirit Halloween in-store experience to every fan, regardless of where they may be visiting us.”. With a 2022 footprint of 1,450 locations, the company has more than doubled its number of physical stores since 2009.

Location 290
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Guest Post: Employee Engagement and CX: 5 Strategies to Build Synergy

Hyken

He writes about how employee engagement and customer experience can enhance business performance. The reality is that the connection (or lack thereof) between employee engagement and customer experience can seriously impact business performance. In their 2009 meta-analysis presented by Gallup, Harter et al.

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Are branches going the way of the dinosaur?

Cisco Retail

This promoted how convenient Bank of America branches were in most places, almost on every street corner like Starbucks. In 2009 when the closing of branches trend began the U.S. In essence it is about technology that enables and improves experience, execution, and optimization of the physical branch. Empower the branch.

Location 105
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Retail technology for building recession resilience

I Vend

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. Consumers want a national brand, because they like the uniformity of standards and systems. We think it’s critical to get the consumer to understand that it’s safe to get services here. What attracted you to the company?

Location 205
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Retailer Lessons from iGaming Companies

Retail TouchPoints

consumers shop online, according to 2022 statistics ; 79% of shoppers shop at least once per month, with 22% doing so once a week, 27% once every two weeks and 29% once per month. iGaming companies have built this granular data from the high level of communication that they enjoy with their customers. Contrast that to retail.