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From Omnichannel to Polychannel: How FMCG Shopping is Changing

Retail TouchPoints

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. As The Wall Street Journal noted, consumers are making 8% more trips to different retailers as inflation impacts household budgets.

Shopping 289
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It’s Not Easy Being (Truly) Green — But it’s Worth it

Retail TouchPoints

And while there are certainly costs associated with going green (though it turns out greenwashing is often more expensive), sustainability has the potential to boost sales, cut costs and increase efficiencies including the bonus benefit of reducing product returns. consumers, according to Bain & Co.; Premium pricing: 50% of U.S.

Returns 191
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How Shanghai Fashion Week is weaving global narrative

Inside Retail

With a broader consumer base, it can lead the trends in the industry. Yeli Gu, founder of Ontimeshow, shared that Shanghais growing fashion clout is powered by a new wave of independent designers, many of whom studied abroad before returning to launch labels at home. Platforms like Labelhood play a central role in this ecosystem.

Fashion 130
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What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail TouchPoints

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. Why the strong growth, particularly during a time of economic upheaval?

Consumer 325
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Report: Rent The Runway Exits Brick-And-Mortar

Retail TouchPoints

the former New York City flagship will become a drop-off site for returning items. On March 27, Rent the Runway laid off its entire retail staff during a Zoom call, offering no assurance that the jobs would return, according to a report in The Verge. “We We have no visibility into when or if we will be able to reopen our stores.

Apparel 247
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Global luxury sales could return to pre-Covid levels this year, Bain says

Inside Retail

Bain now sees a 30 per cent probability that sales of high-end handbags, clothes and jewellery will return to or exceed their 2019 level of US$340 billion this year, depending on how quickly vaccines are rolled out and tourism picks up. Reporting by Silvia Aloisi, Editing by Gabriela Baczynska , of Reuters.

Returns 147
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.