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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

Retail TouchPoints

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

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Zara opens significantly upsized Liverpool ONE flagship, 
rounding off year of landmark signings

Retail Focus

The new 42,000 sq ft store is the latest example of brand investment in the destination, following a landmark year of signings that will make 2025 Liverpool ONEs biggest year for openings since it launched in 2008.

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The EDI Advantage for Product Brands Eyeing Big Retail

Retail Bound

Understanding EDI and its pivotal role can unlock smoother operations and open doors to some of the world’s biggest retail chains. EDI works by standardizing the format of business documents so that they can be easily understood and processed by different computer systems. Enter Electronic Data Interchange, or EDI.

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The Future of Brick-and-Mortar Stores in 2025

Retail Bound

For major retailers, physical stores serve as hubs for customer engagement, offering services like in-store pickups and returns. Challenges Facing Physical Retail Brick-and-mortar stores face challenges, including high operational costs, the need to maintain inventories, and the pressure to innovate constantly.

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Zara Opens Upsized 42,000 sq ft Flagship at Liverpool ONE

365 Retail

The larger space offers an extended range of Zaras menswear, womenswear, and childrenswear collections and includes self-service payment facilities, alongside a more open and customer-focused interior design.

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Tariffs, Inflation and the New Loyalty Challenge: How Retailers Can Win in a Volatile Trade Era

Retail TouchPoints

Brands that lean into empathy, offering flexible redemption options or installment payment plans, will earn goodwill — and that’s the very foundation of loyalty. Loyalty is no longer just a marketing function — it’s a strategic driver of customer lifetime value, brand differentiation and operational efficiency. It’s forged there.

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How Private Equity Failed North America’s Oldest Retailer

Retail Prophet

By the 20th century Hudsons Bay was a staple in almost every downtown Canadian shopping district and suburban mall, earning a reputation as a provider of quality products backed by solid customer service and guarantees for Canadian families. And that is private equity ownership. So why do these deals fail?