Retail TouchPoints

AUGUST 22, 2022

Decisions about markdowns, promotions and inventory allocation were limited and made in tried and tested ways. In one example, an apparel brand observed that its customer churn was increasing and attempted to slow the decline with aggressive win-back promotions. We are now at a similar inflection point for retailers.

Markdowns 190

Markdowns Promotions Management Marketing 190

Inside Retail

AUGUST 26, 2021

On Friday, JB Hi-Fi Group CEO Richard Murray officially left the consumer electronics company, where he has held various roles for the past 18 years, to lead Solomon Lew’s Premier Retail business; Terry Smart, previously managing director of The Good Guys and CEO of JB Hi-Fi, took over the top position.

Fashion 130

Fashion Management Advertising Promotions 130

Retail Gazette

DECEMBER 28, 2023

Lyssa McGowan, chief executive, Pets at Home Pets at Home hired Sky chief consumer officer Lyssa McGowan as its new chief executive. Helen Connolly, chief executive, New Look Back in June, New Look promoted its chief commercial officer of two years Helen Connolly to replace Nigel Oddy as CEO.

Grocer 67

Grocer Promotions Fashion Management 67

Retail Gazette

MARCH 7, 2024

The B-Corp certified retailer, founded in 2017, joined forces with high street giant M&S last year in a joint campaign, dubbed ‘Say Pants to the Tax’, calling for the government to remove VAT from period underwear at the Autumn Statement.

Fashion 113

Fashion Home Furnishings Shopping Finance 113

VMS

JANUARY 14, 2022

Converge Display Control comes along at the perfect time because it opens up a whole new mode of engagement for customers to drive the in-store experience. Retailers can measure key elements of the shopping journey such as interest level and dwell time to help drive key business decisions about product assortment and promotions.

Beauty and Health 52

Beauty and Health Visual Merchandising Promotions Shipping 52

Inside Retail

DECEMBER 8, 2021

Here, Clovis Young, founder and CEO at Mad Mex, shares the struggles the brand faced in Asia, the strategy for growth in Australia, and how the brand is ramping up its healthy eating message in stores. Was it purely related to Covid lockdowns or were there other factors at play? I’m very excited.

Planning 130

Planning Promotions Marketing Shopping 130

Retail TouchPoints

AUGUST 24, 2023

Educational Insights first launched its shop in April 2023, and Lee Parkhurst, Senior Brand Manager at the company, said they’ve “been quadrupling our business month over month since.” But the meteoric success on TikTok of the 3D puzzle game Kanoodle (first introduced in 2007) took everyone by surprise.

Shopping 186

Shopping Merchant Services Fulfillment Social Commerce 186

Indigo 9 Digital

MARCH 8, 2023

s cheap products which are nontoxic and cruelty free are resonating with consumers. One of the main trends playing out in the retail sector is that consumers are struggling to make ends meet with over 60% of Americans living paycheck to paycheck. is speed,” said Oliver Chen, managing director at Cowen. Value for money.

Beauty and Health 98

Beauty and Health Consumer Accounting Boutique 98

Hyken

MAY 28, 2023

Cramer sat down with Apple’s SVP of services Eddy Cue earlier Tuesday at the inaugural CNCB CEO Summit in Santa Barbara. 3 Ways to Better Support Customer Reviews by Nichole Devolites (CMSWire) Back in 2007, Google first introduced the business rating system in the US to allow businesses to post on their business page.

Customer Experience 54

Customer Experience Marketing Consumer Accounting 54

VMS

NOVEMBER 9, 2022

Gabriele Chaive spent more than fifteen years at Marcel Wanders Studio becoming the Creative Director in Amsterdam. Gabriele struck out on a new path of discovery in September of 2022 to become the VP GLOBAL, DESIGN CREATIVE DIRECTION & INNOVATION at Estée Lauder. Subscribe on Apple Podcasts | Spotify | Stitcher | iHeartRadio.

Visual Merchandising 52

Visual Merchandising Fashion Customer Experience Promotions 52

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Inside Retail: Malaysian retail has been reported to be at an all-time low. What are your thoughts on how the retail landscape is travelling at the moment?

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Indigo 9 Digital

FEBRUARY 28, 2023

Luggage from direct to consumer brand Away By Tricia McKinnon The CEO of digitally native menswear brand Indochino said it right when he stated : “customer acquisition is the hardest part of running an online-only business.” Perhaps this will sound like a misnomer, but even direct to consumer retail businesses need brick and mortar stores.

Advertising 98

Advertising Returns Consumer Promotions 98

Wiser

NOVEMBER 17, 2020

The brand typically sells socks in large packs, but breaking them up into single pairs might work better for budget-conscious consumers. Sometimes finding success with line extension hinges upon trying a number of experiments and seeing which ones end up being consumer favorites. Take Hanes for example. What is a Brand Extension?

Consumer 88

Consumer Marketing Accessories Promotions 88