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How Acoustic Solutions Can Enhance In-Person Shopping Experiences

Retail TouchPoints

It’s no secret that in-person shopping is a multi-sensory experience. While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound.

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The Body Shop: What went wrong for the pioneering beauty chain?

Retail Gazette

The Body Shop owner Aurelius called in administrators for the retailer’s UK operations on Tuesday, just weeks after snapping up the business. They lost that feeling one got when buying a Body Shop product – that you were helping to change the world.” Portas told The BBC: “L’Oreal knows how to use brands.

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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

With spur-of-the-moment “I’ll just run in to grab something” shopping trips becoming less frequent and online ordering on the rise, shoppers are making plans and orienting their schedules based on order delivery timelines to a degree that seemed unthinkable a year ago. Adjust to Return Reluctance. Offer More Order Pickup Flexibility.

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The retail park revolution: Why Primark, Hotel Chocolat and Lush are flocking to the format

Retail Gazette

As Primark opens its new Teesside Park shop and Hotel Chocolat says all new stores in its pipeline will open on retail parks, we look at why the format is thriving right now – and what the future holds. Retail parks used to be the place to go to buy tools and hardware or possibly pick out a new sofa.

Shopping 115
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L&G calls for a re-imagining of UK High Streets: Let’s think local

Retail Focus

In fact, when factoring in the quality of local shops, cafes, eateries, banks, Post Offices and other amenities, London is the only region across the UK where more than half of residents (58%) were positive about their high street. million in additional sales for operators at the neighbouring Dolphin Shopping Centre, also owned by L&G.

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The Body Shop’s Path to Revival Amid High Street Hurdles

365 Retail

The Body Shop, once a pioneering force on the British high street, has encountered numerous challenges over the past decades. The acquisition by L’Oréal in 2006, for £652.3 million, marked a contentious chapter in The Body Shop’s history. However, the journey has not been without its hurdles.

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eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

The irony of online shopping is that the most economical model for a retailer is when customers are not purely online shopping at all. If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”.