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Embracing MoCRA for a Safer, Transparent Cosmetics Industry

Retail TouchPoints

which he co-founded in 2003. Adapting early to these requirements will support a resilient, transparent and safe cosmetics landscape in the years to come. David Lennarzis President at RegistrarCorp., He has worked for nearly 22 years in FDA-regulated industries in the U.S.

Consumer 297
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Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists

Retail TouchPoints

store, which initially had entered the NYC retail community in 2003. is something we’ve been wanting to do for a while, and this is our first major renovation to the space in over 10 years,” said Sandy Gilsenan, Chief Retail and Customer Experience Officer for Warby Parker in an interview with Retail TouchPoints.

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People are Talking About RFID Again…Here’s Why

Retail TouchPoints

You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005. As stores continue their evolution to being the physical manifestation of the digital brand, having high levels of inventory accuracy is quickly becoming integral to delivering excellent customer experience.

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Exclusive: Thriftbooks Launches Book BuyBack Program to Source In-Demand Titles

Retail TouchPoints

BuyBack was the last piece of the puzzle we needed to help our customers fully participate in the circular economy,” said Ken Goldstein, Chairman and CEO of ThriftBooks Global. “It It takes a surprisingly complex set of algorithms to deliver an exceptional customer experience, and we’ve been studying the competitive landscape for years.

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Target Creates Chief Guest Experience Officer Role as it Expands Senior Leadership Team

Retail TouchPoints

Target has named Cara Sylvester to the newly-created role of EVP and Chief Guest Experience Officer. She which will lead the strategic development of Target’s customer experience both in-store and online, reporting directly to CEO Brian Cornell. Hennington, who has been with Target since 2003, will continue reporting to Cornell.

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How the Metaverse can Benefit Physical Retail Stores

Retail TouchPoints

Trained as an interior designer, McDannald joined Baltimore’s New Design Light firm in the sales department in 2003 before becoming co-owner in 2009. Erin McDannald, CEO and Co-owner of Lighting Environments and its sister company Environments, has guided clients throughout the lighting design and construction process for over two decades.

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From Supply Chains to Fitting Rooms, RFID Demonstrates its Retail Versatility

Retail TouchPoints

RFID technology is far from new; in fact, it’s already been through not one but multiple hype cycles, including the jumpstart provided by Walmart in 2003 when it mandated RFID tagging by its top 100 U.S. suppliers (and continuing to today ).