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5 Tips on Connecting with Consumers from the Founder of ‘Disrupter’ Brands Hello and Eos

Retail TouchPoints

His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally. Method launched in 2001 and had grown to $100 million in revenue by 2012 when it merged with soap brand Ecover. Don’t focus on consumers, focus on people. How is it made?

Consumer 277
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Sustainable Development in Retail: Measuring What Matters

Retail TouchPoints

Sustainability matters to the modern consumer to a far greater degree than most retailers are willing to admit. As global connectivity continues to rise, generational shifts are coming to play an increasingly important role in setting new consumer trends — of which sustainability is at the core. Accepting the Challenge.

Consumer 263
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Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World

Retail TouchPoints

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. For many, every day has become a holiday as new packages arrive from their favorite online retailers.

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How to ensure Black Friday doesn’t become the nightmare before Christmas

Inside Retail

Even before thinking about the specifics, the timing of these sales appears challenging for both retailers and consumers, not to mention supply chains. Noticing these challenges, we teamed up with Associate Professor John Hopkins to explore how BFCM might be impacting Christmas, from supply chain to consumer behaviour.

Consumer 246
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Livestreaming Success Stories from Adore Me, Pacsun, Simon and More

Retail TouchPoints

And it certainly seems to appeal to younger consumers — a recent study from The Influencer Marketing Factory found that 47% of consumers who had made a livestream purchase in the U.S. Victoria’s Secret pioneered the idea of a lingerie fashion show in 2001 and turned the annual event into a nationwide television spectacle.

Shopping 265
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Retail appointments for the week

Inside Retail

On Friday, JB Hi-Fi Group CEO Richard Murray officially left the consumer electronics company, where he has held various roles for the past 18 years, to lead Solomon Lew’s Premier Retail business; Terry Smart, previously managing director of The Good Guys and CEO of JB Hi-Fi, took over the top position.

Fashion 130
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Dollar Tree adds two to leadership team

Mass Relators

Flanigan joined Dollar General as senior vice president, global supply chain in May 2008 and was promoted to executive vice president in March 2010. From September 2001 to October 2005, he was vice president of logistics for Safeway Inc., Flanigan most recently served as executive vice president, global supply chain, at Dollar General.