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Retail appointments for the week

Inside Retail

On Friday, JB Hi-Fi Group CEO Richard Murray officially left the consumer electronics company, where he has held various roles for the past 18 years, to lead Solomon Lew’s Premier Retail business; Terry Smart, previously managing director of The Good Guys and CEO of JB Hi-Fi, took over the top position.

Fashion 130
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Customer experience: Nostalgia, the weapon of the future post-crisis?

365 Retail

Advertising is quick to exploit this phenomenon. In 2001, a US billboard showed a picture of the first iPod alongside the slogan “1,000 songs in your pocket”. If nostalgia works, it’s because it enables brands to develop a more human relationship with consumers. Everything changed in 2020, according to IBM’s 2020 U.S.

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Jason & Scot Show Episode 314 – Lovesac Founder and CEO Shawn Nelson

Retail Geek

” Sean emphasizes the importance of being a direct-to-consumer brand and how Lovesac has found sustained success by focusing on customer acquisition costs and offering a high-quality product. He discusses the concept of direct-to-consumer and shares his thoughts on its significance. 10, 20, 50, 100, 250 locations now.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. It has been over 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. Provide valuable services. That type of experience pays for itself.

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Jason & Scot Show Episode 263 – Amazon Unbound with Brad Stone

Retail Geek

Brad: [5:23] Yeah that sounds painful right now but the metaphor does suggest that at some point there needs to be Return of the Jedi. Scot: [5:18] Yeah you could you could squeak at work Trilogy out of this and maybe even a saga if you keep going.