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How making data-driven decisions in retail is changing

Inside Retail

But recent technological advances are not only making data analytics much more powerful but are also making the technology more available to smaller retailers. Doing this involves crunching a huge amount of data to enable highly targeted marketing campaigns and personalised product recommendations.

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EuroShop 2023 Preview

Retail Focus

These cutting-edge solutions will help retailers optimize customer loyalty and stay ahead of the curve in an ever-evolving market. Seamless Store, Analytics, AI, Mobile Payment, Connected Retail are just some of the dominant topics in the Dimension Retail Technology. But classic retail technology is also developing rapidly.

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No longer a “hot new thing”: Why AR shopping is here to stay

Inside Retail

In some ways, the event was years in the making. Google started working with its AR and AI partners ModiFace and Perfect Corp on a tool that would allow users to virtually try on eyeshadow, lipstick, and foundation shades online in December 2020. And the significance of this technology has not gone unnoticed by brands.

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GoTo and Alibaba lead the charge in Asia-Pacific’s booming retail market

Inside Retail

Leading market research firm Euromonitor International has just unveiled its 2023 rankings for the Top 10 fastest growing and biggest retailers in Asia Pacific, with Indonesia’s GoTo stealing the spotlight. It has prompted a shift in the role of the physical store and changed the way retailers and brands engage with consumers.

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Why Low-Code is Gaining Popularity with Retailers

Retail TouchPoints

Forrester predicts the low-code platform market will swell to over $21 billion by 2022. Retail brands have been particularly motivated to leverage low-code in order to gain competitive advantages by acting quickly to new market opportunities. The Low-Code Shortcut for Retailers. Low-code is here, but it’s still only getting started.

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Guest Post: 7 Ways Improved Customer Journey Results in Business Growth

Hyken

When simply surviving in the saturated e-commerce market is a struggle, achieving business growth might just feel impossible. Use technology to optimize the customer experience To do this, you need to use the right solutions to accurately identify and resolve shortcomings in your customer journey. But don’t worry.

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Guest Post: 2023 Top 5 Unified Communications Predictions

Hyken

This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. This was straightforward, but now unified communications (UC) technology is more than just IP phones and simple features like live chat.