Retail TouchPoints

JUNE 3, 2025

In August 2024 , CVS Health identified a multi-year opportunity to deliver $2 billion in savings via a variety of methods, and one of those methods will be closing a total of 271 physical stores in 2025, according to the pharmacy retailers 2024 Annual Report. These closures are in addition to the 900 stores CVS shuttered between November 2021 and December 2024; the retailer still operates more than 9,000 locations.

Planning 262

Planning Location Marketing Store Operations 262

Inside Retail

JUNE 2, 2025

Japanese fashion brand Uniqlo is set to transform its flagship store with a major renovation aimed at delivering a bigger and better shopping experience. The store, located in Emporium Melbourne at 287 Lonsdale Street, will temporarily close from July 6 and is scheduled to reopen late this year. Originally launched in 2014 as Uniqlos first Australian store, the Emporium location has been central to the brands growth in the country.

Fashion 263

Fashion Location Shopping ATS 263

Retail Wire

MAY 30, 2025

Target continues to eliminate its diversity, equity, and inclusion (DEI) practices despite ongoing customer pushback. Bloomberg Law is reporting that after joining Target last summer to succeed retiring legal and compliance director Don Liu, who spent nearly nine years there trying to reduce the company’s outside counsel panel using DEI and other criteria, including efficiency and risk tolerance, Amy Tu is departing Target.

Merchant Services 264

Merchant Services Consumer ATS 264

Inside Retail

MAY 30, 2025

Data from the Australian Bureau of Statistics (ABS) has found a 3.8 per cent lift in retail spending in April year on year. Cosmetics, sports and household goods saw the highest increase at 5.3 per cent, with a 4.2 per cent rise in spending on food, and 3.9 per cent at on cafes, restaurants and on takeaways. Cost-of-living pressures and economic uncertainty continued to impact consumer behaviour in April, despite spending being above last year’s levels, said Chris Rodwell, CEO of the Austr

Department Stores 270

Department Stores Consumer ATS 270

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Focus

JUNE 2, 2025

Kuwait welcomed the worlds finest toy store as Hamleys launched a spectacular 1170 square meter store at The Avenues mall. Opening on May 31 st , 2025 , this landmark destination brings Hamleys signature magic to life. Located in Kuwaits largest and most prestigious lifestyle destination, The Avenues spans over 1.3 million square meters and features more than 1,000 stores across 12 themed districts, making it the perfect stage for Hamleys to enchant a brand-new audience.

Boutique 147

Boutique Accessories Location Marketing 147

Retail Dive

JUNE 2, 2025

The mass merchant is looking to turn around falling sales and declining customer sentiment. But first, it needs to diagnose its own problems.

ATS 132

ATS 132

Retail TouchPoints

JUNE 3, 2025

Over the next few weeks, PayPal will roll out physical payment cards to eligible U.S. PayPal Credit customers, adding a tangible way for consumers to pay for in-store purchases. The cards, issued by Synchrony , expand on PayPal Credits digital offering and will be usable everywhere that Mastercard is accepted. Eligible existing PayPal Credit customers will be notified about their card upgrade during the coming weeks.

Payment Services 255

Payment Services Finance Promotions Consumer 255

Retail Focus

MAY 30, 2025

As retailers nationwide grapple with changing consumer behaviours and the evolving role of brick-and-mortar, Tommy Bahama is charting a new course that blends hospitality, lifestyle, and experiential retail in an inviting way. The Tommy Bahama Marlin Bar redefines the retail and dining experience, combining a relaxed, island-inspired atmosphere with a fusion of shopping and hospitality.

Outdoor 147

Outdoor Location Consumer Shopping 147

A1 Retail

JUNE 2, 2025

Nearly half (46 percent) of shoppers get more of a mood boost from the experience itself rather than the items they buy, according to research by PPL PRS Just one percent of Brits purchase purely online in good news for the retail sector, with two-thirds (64 percent) making the trip to the stores regularly Being able to try before they buy is the main driver (59 percent) but for two-fifths (39 percent), its just a good excuse to get out of the house The music playing is key to customer experien

Shopping 100

Shopping Department Stores Customer Experience Beauty and Health 100

Retail Wire

JUNE 2, 2025

Sephora has teamed up with Lady Gaga’s Haus Labs beauty line for an empowering ad campaign to celebrate Pride Month throughout June. Sephora is celebrating Pride Month by launching its signature “We Belong to Something Beautiful” campaign, in collaboration with Haus Labs by Lady Gaga and the Born This Way Foundation. A press release reveals that from June 1 through June 30, $1 from every Haus Labs product purchased at Sephora will be donated to the Born This Way Foundation.

Promotions 162

Promotions Location Marketing ATS 162

Advertisement

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail TouchPoints

JUNE 3, 2025

Just six months ago, the idea of a business seriously incorporating Agentic AI into its operations would likely have been dismissed as premature. While generative tools, predictive analytics and conversational AI have all advanced rapidly, the notion of software agents autonomously breaking down and executing human workflows remained largely theoretical.

Management 173

Management Fulfillment Accounting Planning 173

Inside Retail

MAY 29, 2025

Myer will launch its shoppable app in a bid to accelerate online sales and create a seamless mobile-first experience. Myers current app has over 2.4 million downloads with more than 1.2 million active users. Customers will be able to shop within the app, eliminating the need to switch to a mobile browser, and creating a personalised destination to shop for Myer products.

Shopping 221

Shopping Department Stores 221

Retail Focus

JUNE 3, 2025

St James Quarter has announced that three market-leading F&B brands have invested in the prime destination. itsu, the popular healthy fast-food restaurant, has re-opened at the destination, and will be joined by Black Sheep Coffee and Pret A Manger. itsu has relaunched as a company-run restaurant, the site having previously been a franchisee. Trading from 2,000 sq ft, itsu will offer its signature sushi, rice and noodle bowls, and range of Asian salads and snacks from its location on Regist

Kiosk 147

Kiosk Location Management Consumer 147

Cisco Retail

MAY 30, 2025

Ciscos new unified registration platform revolutionizes the learning experience with streamlined access, personalized invites, and global scalabilityempowering learners to connect with the right training at the right time.

ATS 119

ATS 119

Advertisement

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

MAY 30, 2025

Retailers are reportedly losing billions as shoppers increasingly abuse product return policies. In 2023, shoppers returned $743 billion of merchandise, per the National Retail Federation. Of the total, $101 billion was fraudulent. The exploitation of return policies is seemingly getting worse. Unscrupulous consumers continue to devise more cunning methods to defraud retailers.

Returns 159

Returns Consumer Shipping Customer Experience 159

Retail TouchPoints

JUNE 2, 2025

Retail is evolving rapidly, and the integration of digital signage with the Internet of Things (IoT) is opening up new opportunities for engaging customers and optimizing store operations. By embedding digital signage within the IoT ecosystem, retailers can create dynamic, data-driven experiences that respond in real time to customer behavior, environmental factors and inventory levels.

Inventory Management 173

Inventory Management Store Layout Promotions Store Operations 173

Inside Retail

MAY 29, 2025

Dissh has had one of the most successful rebrands in the Australian retail landscape from a standalone multi-brand boutique in Brisbane to a global social media-phenomenon. It’s the kind of before and after story that brands dream of executing. Inside Retail connected with the CEO and creative director of Dissh, Lucy Henry-Hicks, on how the brand has approached international expansion and finding the Dissh girl in new markets abroad.

Boutique 182

Boutique Drop-Shipping Accessories Wholesale 182

Retail Focus

JUNE 2, 2025

Victorinox, the masters of the original Swiss Army Knife, has relaunched two of its stores in Japan – one in the iconic Ginza shopping district and one in Fukuoka which opened recently – in a rollout of the retail experience design concept crafted by global strategy and design studio Dalziel & Pow. D&P redesigned the Victorinox Ginza storefront corner to be a prominent destination in the Ginza cultural hub, a beacon in the iconic luxury shopping area, with the exterior of the

Shopping 130

Shopping ATS 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Gazette

JUNE 2, 2025

Sainsburys chief executive Simon Roberts took home over 5m in pay last year as the supermarket chains underlying retail profits swelled to 1bn. Roberts was paid 5.18m for the year to March 1, up from his 4.81m pay packet the year before, the retailers annual report shows. The chief executive took home an annual salary of 1.06m and 4.12m in bonus payments, including an annual bonus of 1.94m.

Payment Services 108

Payment Services Supermarket Grocer Planning 108

Retail Wire

MAY 30, 2025

7-Eleven is offering an extra sweet deal to celebrate National Donut Day: 50-cent glazed donuts. For one day only,7Rewards andSpeedy Rewardsmembers can grab a classic glazed donut for just50 centsat participating7-Eleven,Speedway,andStripeslocations.National Donut Day is celebrated on June 6, 2025. “At 7-Eleven, bakery is all about delivering a delicious, fresh experience that fits seamlessly into our customers’ busy lives,” Brandon Brown, senior vice president of Fresh Foods a

Consumer 165

Consumer Location ATS 165

Retail TouchPoints

JUNE 3, 2025

Despite shaky economic conditions that have caused a void in other real estate sectors, retail remains strong, with a historically low vacancy rate of 4.1%. Within that crunch for space, grocery brands, such as Aldi which plans to open 800 new stores by 2028 stand out from the pack with their high growth trajectory and low closure rate. However, they need somewhere to go within a retail landscape that is short on new investments and development.

Grocer 147

Grocer Marketing Consumer Location 147

Inside Retail

JUNE 2, 2025

Wesfarmers has named John Gualtieri as the new MD of Officeworks, succeeding Sarah Hunter. Gualtieri is currently CEO of Kmart and Target. He was previously CEO of Kmart and later assumed the role following the simplification of the operating models for both brands. Last year, Kmart posted a sales growth of 4.4 per cent to $11 billion and a rise in earnings of 24.6 per cent to $958 million.

Customer Experience 218

Customer Experience ATS 218

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Focus

MAY 31, 2025

Managing a team can become complicated when juggling numerous tasks, deadlines, and individual responsibilities. Without a clear system in place, communication gaps and misplaced priorities tend to slow down progress. As teams grow, the need for an efficient way to organize work and keep everyone aligned becomes critical. Task allocation and team coordination are the backbone of smooth operations, and management software offers practical solutions that streamline these processes.

Management 130

Management Accounting Returns Location 130

Retail Gazette

MAY 30, 2025

Lidl has been forced to pay a six-figure sum to thousands of its employees whose salaries fell below the national minimum wage. The supermarket chain joins Halfords, The Range owner CDS Superstores and over 500 other companies to be called out by the Department for Business and Trade (DBT) for short-changing staff between 2015 and 2022. The discounter was found to have had underpaid 3,423 of its workers by a total of 286,437.18, which has since been repaid.

Supermarket 112

Supermarket ATS 112

Retail Wire

JUNE 3, 2025

About 145 Monro Muffler stores are closing. After a recent period of declining sales, the automotive service company decided it would be best to shutter its underperforming stores. It has not yet been announced which stores are on the closing list. Across 32 states, there are currently 1,260 locations owned by the company and 48 franchised stores. Monro recently conducted a comprehensive review of its store portfolio, the company stated in a press release obtained by WBNG 12 News.

Location 130

Location Returns Planning Customer Experience 130

Retail TouchPoints

MAY 30, 2025

Victorias Secret is the latest retailer to be hit by a cyber attack following similar incidents at Marks & Spencer , Dior , Harrods and Adidas , all this month. On Thursday the Victorias Secret website featured a message that the site had been shut down due to a security incident, however, consumer commentary online indicates that website outages may have started much earlier in the week.

Payment Services 147

Payment Services Accounting Returns ATS 147

Advertisement

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

Advertising

Inside Retail

JUNE 1, 2025

On International Biodiversity Day, the Australian and New Zealand arm of Kelloggs shifted attention from cereal boxes to soil beds, launching an awareness campaign designed to address a growing gap in public understanding around soil health and its direct connection to food security and supply chain resilience. For FMCG retailers and suppliers, the initiative marks a compelling case for deeper investment in sustainable sourcing and consumer education.

Consumer 147

Consumer Retail Trends Promotions Management 147

Retail Focus

MAY 31, 2025

In retail manufacturing, maintaining product consistency is crucial for brand reputation, customer satisfaction, and regulatory compliance. One key technology that helps achieve this consistency is thediaphragm liquid pump. This type of positive displacement pump is widely used in industries such as food and beverage, cosmetics, pharmaceuticals, and chemicals due to its precision, reliability, and ability to handle a variety of liquids without contamination.

Planning 130

Planning 130

Cisco Retail

JUNE 3, 2025

What happens when AI doesn't replace jobs, but fundamentally transforms how they're performed?

96

96

Retail Wire

JUNE 2, 2025

Several hundred Disney employees are reportedly out of a job. The entertainment behemoth purportedly sent layoff notices to workers both in the U.S. and abroad. The cuts affect mostly the Disney Entertainment unit of the company. Specifically, team members associated with film and television marketing, publicity, casting, and development are losing jobs.

Location 130

Location Planning Consumer Marketing 130

Advertisement

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment