Retail Wire

MAY 19, 2025

Subway was once one of the most popular restaurant chains in the United States and across the globe. In recent years, however, the company has closed thousands of locations, with as many as 1,600 locations closing since 2022 in the U.S. alone. Let’s look at what’s going on and what that means for the brand’s future. Subway Closed Over 1,600 Locations Since 2022 According to USA Today , which examined franchise disclosure records for its report, the number of Subway shops in the

Location 195

Location Shopping Management ATS 195

Retail TouchPoints

MAY 19, 2025

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace AI-powered tools from generative AI platforms like ChatGPT to customer service chatbots retailers are presented with an exciting opportunity to optimize the customer experience. However, along with this potential for transformation come some significant challenges that need to be addressed.

Customer Experience 173

Customer Experience Consumer Inventory Management Marketing 173

Retail Wire

MAY 17, 2025

Burger King has been one of the most popular fast-food restaurants in the country. McDonald’s rival, however, is aware that many of its stores are in dire need of repair, and as such, it has decided to remodel over 400 locations in 2025. Is a location near you on the list? Burger King Restaurant Remodel Revealed in Earnings Call According to USA Today , Burger King plans to renovate roughly 400 locations this year.

Location 242

Location Planning Consumer Marketing 242

Inside Retail

MAY 15, 2025

To call Jaimee Lupton, a New Zealand-based PR executive turned beauty brand founder, ‘entrepreneurial’ would be putting it lightly. Over the past seven years, Lupton has co-founded five beauty brands (in chronological order); Monday Haircare, Chlon Paris, Being Haircare, Laura Polko Los Angeles and Daise Beauty. Several of these brands have become top-sellers with American retailers including Ulta Beauty, Costco and Walmart.

Consumer 130

Consumer Supermarket Marketing ATS 130

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Cisco Retail

MAY 15, 2025

Discover how Cisco Networking Academy is empowering the next generation of tech leaders with accessibility at the forefront.

ATS 119

ATS 119

Retail Gazette

MAY 18, 2025

Up to 200 Poundland stores could be shuttered and thousands of jobs put at risk as the struggling discount retailers sale process enters a critical phase. The latest bids for the business are expected early this week ahead of an update from parent company Pepco Group, which will report its half-year results on Thursday. Poundland has been up for sale since March , with the process being led by advisers at Teneo.

ATS 120

ATS Supermarket Returns Marketing 120

Retail TouchPoints

MAY 21, 2025

Shopping is one of the primary tasks for which people use Google ; in fact, people shop across Google properties 1 billion times every day, so its not surprising that, as AI capabilities rapidly advance, Google is bringing more and more of that functionality to the forefront in order to enhance the shopping experience on its platforms. This week at Googles annual I/O conference for developers, the company announced several new advances, including a more personalized multimodal AI search experie

Checkout 147

Checkout Merchant Services Apparel Shopping 147

Inside Retail

MAY 15, 2025

South Australia (SA) has seen a drop in retail crime following the implementation of Operation Measure across the sector. SAs investigative team Operation Measure, dedicated to retail crime , has led to thousands of charges and the implementation of effective responses to criminal activities. The Australian Retailers Association (ARA) and the National Retail Association (NRA) acknowledged positive results released by SA, with Treasurer Stephen Mulligan reporting a drop across all theft offences

Shopping 130

Shopping 130

Retail Dive

MAY 19, 2025

The apparel retailer debuted the On Rotation concept as a way to fuel discovery shaped by the generation’s favorite brands.

Apparel 100

Apparel 100

Retail Gazette

MAY 20, 2025

Asda is looking to sell around 20 stores for 400m to help fund its turnaround plan. The supermarket chain is planning to offload the shops located across the UK and lease them back for the next 20 years. Asda has appointed property advisor Eastdil Secured to manage the sale, Green Street News reported. Sale-and-leaseback deals are popular among supermarkets as a means of raising capital to boost their balance sheet.

Supermarket 111

Supermarket Grocer Returns Planning 111

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Retail TouchPoints

MAY 19, 2025

Bath & Body Works has named Daniel Heaf as its new CEO, effective immediately. He replaces Gina Boswell , who is stepping down from the post and the companys board. Heaf brings two decades of experience, most recently as Chief Strategy and Transformation Officer at Nike and featuring stints at Burberry and BBC Worldwide. No specific reason was given for Boswells departure, but Sarah Nash, Chair of the Bath & Body Works Board, thanked her in a statement: In the post-COVID normalization pe

Consumer 147

Consumer Returns Location Planning 147

Inside Retail

MAY 18, 2025

The UK is in the midst of a retail cybercrime spree. Harrods, Co-Op and the iconic Marks & Spencer (M&S) have all fallen victim to large-scale cyberattacks. While Harrods stores and its website remained open following its breach, M&S wasnt so fortunate. As early as February, attackers infiltrated M&S’s systems, with immediate repercussions.

Payment Services 130

Payment Services ATS Fulfillment Supermarket 130

Retail Dive

MAY 21, 2025

Fenty Beauty is among the companies testing new ways to merge virtual and physical shopping experiences to produce sales.

Shopping 90

Shopping 90

Retail Gazette

MAY 18, 2025

M&S CEO Stuart Machin is set to face a significant pay reduction of up to 1.1m following a cyber attack that has severely impacted the retailer’s operations and stock value. The ongoing cyber attack, which was disclosed on April 22, has driven a 14% drop in M&S’s share price, translating to a loss of approximately 831,000 from Machin’s performance share plan and 233,000 from a deferred bonus, both of which are set to pay out in July.

Operating Expenses 102

Operating Expenses Planning Management ATS 102

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Management

Retail Wire

MAY 20, 2025

When it comes to live online shopping, TikTok Live has now taken the top spot when it comes to customer engagement. TikTok Live has taken the top spot in the U.S., surpassing competitors QVC and HSN. This makes the platform the leader in live social shopping, driving significant consumer engagement and purchases. Per Savings.com , “TikTok dominates consumer engagement: 29% of American adults have viewed TikTok Live for shopping, outpacing traditional platforms like QVC and HSN, especially

Shopping 147

Shopping Consumer Supermarket Accounting 147

Retail TouchPoints

MAY 21, 2025

Beginning earlier this month, WHSmith North America , which launched the WHSmith North America Media Network (WHS Media) in January 2025 in partnership with SMG , kicked off an experiential retail media activation for Nestl s Essentia Alkaline Water at 10 U.S. airports. At NYCs LaGuardia Airport, WHS Media engineered a complete branded takeover of Terminal E as well as offering travelers the opportunity to play a branded version of the basketball arcade game Pop-A-Shot that is fully wrapped in N

ATS 147

ATS Accounting Consumer Management 147

Inside Retail

MAY 18, 2025

Noosa Swimwear Collective is selling its swimwear and resortwear retail business across Queenslands Sunshine Coast , including locations in Noosa Heads, Coolum Beach and Noosaville. The deal includes the Sea Elements in Noosa Heads and Coolum Beach stores; Poolside Swimwear in Noosa Heads; and Bikini Hut in Noosaville. An office and storage facility located on Hastings Street is also part of the sale.

Location 130

Location Retail Trends Marketing Accessories 130

Retail Dive

MAY 19, 2025

Consumer sentiment has slumped this year even as recent “hard data” reveal stable prices and robust hiring.

Consumer 85

Consumer 85

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Gazette

MAY 15, 2025

Next has faced a shareholder revolt after more than a fifth backed proposals for the fashion giant to provide more transparency over pay at its annual general meeting (AGM) on Thursday (15 May). The retailer saw 26.9% of shareholder votes supporting a resolution calling for the company to report on how many of its 40,000 workers are paid under the real living wage of 12.60 per hour.

Fashion 95

Fashion Management Consumer Marketing 95

Retail Wire

MAY 19, 2025

The U.S. government is pressuring food companies to replace synthetic dyes with natural colors. While many have openly accepted the new ingredient suggestions, the Spangler Candy Company is resisting the movement. Spangler, which makes iconic candies like Dum Dums lollipops and Sweethearts, uses Yellow 5 and Red 40 in some of its products. The Ohio candy maker wants to keep its current formulations as long as possible, saying some natural colors alter the taste of the final product.

Consumer 162

Consumer ATS 162

Retail TouchPoints

MAY 21, 2025

Family Dollar has named Duncan MacNaughton as its new Chairman and CEO. MacNaughton will officially take the position following the close of the retailers divestiture from parent company Dollar Tree, Inc. , which sold Family Dollar in March 2025 for a little over $1 billion to venture capital firms Brigade Capital Management and Macellum Capital Management.

Management 147

Management Marketing ATS 147

Inside Retail

MAY 18, 2025

Luxury brand group Richemont, the parent of Cartier, Montblanc and Dunhill, among many other brands, has posted strong sales growth of 4 per cent to US$24 billion in its year-end results. The growth in sales was attributed to a high single-digit increase at the company’s jewellery brands, which include Van Cleef & Arpels and Buccellati. Gross profit rose 2 per cent to $1.5 billion with a gross profit margin of 66.9 per cent.

ATS 130

ATS 130

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Marketing

Retail Dive

MAY 19, 2025

Through its Shipt service, the mass retailer will give subscribers access to same-day delivery at Petco, PetSmart, CVS, and more, all without price markups.

Shopping 80

Shopping ATS 80

Retail Gazette

MAY 19, 2025

Asda vice president for ambient, Ade McKeon, is stepping down from the business less than six months after rejoining the supermarket giant. McKeon returned to the supermarket in January as part of a wider leadership shake-up under executive chairman Allan Leighton, aimed at better meeting the daily and weekly shopping needs of ordinary working people and their families who demand value.

Supermarket 105

Supermarket Grocer Returns Management 105

Retail Wire

MAY 15, 2025

Walmart is expanding its vision care line with new products to meet growing customer needs while broadening its virtual eyewear assortment, making it easier to serve more customers efficiently and effectively. According to a press release , the retailer has introduced two innovative products: Nuance Audio Glasses and eureka! daily contact lenses for astigmatism.

Fulfillment 130

Fulfillment ATS 130

Retail TouchPoints

MAY 19, 2025

Pottery Barn , a portfolio brand of Williams-Sonoma Inc., will makes its United Kingdom debut this fall with a UK-specific website offering a curated selection of furniture, bedding, lighting and decorative accessories. The launch also will mark the introduction of the brands complimentary design services in the country, offering personalized styling assistance both in homes and online.

Accessories 147

Accessories Marketing Customer Experience 147

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Inside Retail

MAY 15, 2025

Would it be an article on retail in 2025 if it didnt start with something about cost of living? No it would not, and so, sadly, here I am, harping on about it again. In 2025, the lucky ones amongst us are having to make more considered choices about where we place our money, so were increasingly turning to lower-cost alternatives to manage our budgets.

Store Layout 130

Store Layout Consumer Supermarket Customer Experience 130

LS Retail

MAY 17, 2025

2025 Laurel J. Delaney. All rights reserved. A tulip blooms not for itself, but for the joy it brings to others.

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88

Retail Gazette

MAY 21, 2025

Electrical specialist Comet has been snapped up by online marketplace OnBuy. The company said it plans to inject 10m into reviving the Comet brand and will relaunch its website in the fourth quarter. It said the deal will position OnBuy as a serious challenger to long-established players within the UKs consumer electronics space, including Amazon and Currys.

Planning 97

Planning Consumer Management Shopping 97

Retail Wire

MAY 15, 2025

Lidl has introduced its very first private-label meat brand, Butcher’s Specialty, promising customers a select choice of curated products and lower prices. The retailer introduced the new line of hand-cut meat in May 2025, according to a press release. The selection includes USDA Choice beef, organic beef, grass-fed beef, antibiotic-free chicken, all-natural pork, lamb, and veal.

Customer Experience 130

Customer Experience ATS Marketing 130

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Fulfillment