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Craft retailer Michaels has confirmed, via a June 5 press release , that it has completed the acquisition of both the intellectual property and private label brands previously held by JOANN including the slated incorporation of the latter’s Big Twist brands into the broader Michaels product selection. As part of bringing JOANN’s loyal customers into the Michaels fold, the retailer has launched a dedicated landing page featuring updates and a curated selection of products.
In August 2024 , CVS Health identified a multi-year opportunity to deliver $2 billion in savings via a variety of methods, and one of those methods will be closing a total of 271 physical stores in 2025, according to the pharmacy retailers 2024 Annual Report. These closures are in addition to the 900 stores CVS shuttered between November 2021 and December 2024; the retailer still operates more than 9,000 locations.
Japanese fashion brand Uniqlo is set to transform its flagship store with a major renovation aimed at delivering a bigger and better shopping experience. The store, located in Emporium Melbourne at 287 Lonsdale Street, will temporarily close from July 6 and is scheduled to reopen late this year. Originally launched in 2014 as Uniqlos first Australian store, the Emporium location has been central to the brands growth in the country.
Kuwait welcomed the worlds finest toy store as Hamleys launched a spectacular 1170 square meter store at The Avenues mall. Opening on May 31 st , 2025 , this landmark destination brings Hamleys signature magic to life. Located in Kuwaits largest and most prestigious lifestyle destination, The Avenues spans over 1.3 million square meters and features more than 1,000 stores across 12 themed districts, making it the perfect stage for Hamleys to enchant a brand-new audience.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
In-N-Out Burger continues its Las Vegas takeover with a confirmation that it will be opening the second-largest location in history in 2026. SF Gate has confirmed what has long been speculated: the popular burger chain has begun construction on an 8,000-square-foot indoor location with 2,500 square feet of an outdoor seating area within the massive 400,000-square-foot mixed-use complex called BLVD, which will also have stores like H&M and Puma.
Over the next few weeks, PayPal will roll out physical payment cards to eligible U.S. PayPal Credit customers, adding a tangible way for consumers to pay for in-store purchases. The cards, issued by Synchrony , expand on PayPal Credits digital offering and will be usable everywhere that Mastercard is accepted. Eligible existing PayPal Credit customers will be notified about their card upgrade during the coming weeks.
Over the next few weeks, PayPal will roll out physical payment cards to eligible U.S. PayPal Credit customers, adding a tangible way for consumers to pay for in-store purchases. The cards, issued by Synchrony , expand on PayPal Credits digital offering and will be usable everywhere that Mastercard is accepted. Eligible existing PayPal Credit customers will be notified about their card upgrade during the coming weeks.
If there were a buzzword to capture the last twelve months in the retail industry, it would be customer experience (CX). The term neatly summarises a customers impression of a brand based on their interactions with a brand from first contact to post-purchase follow-up. A retailer’s CX maturity the ability to consistently deliver a high-quality, engaging and personalised experience across all touchpoints is made more complicated by the rising demand for a unified shopping experience that
Adaptability has long been the cornerstone of a successful UK business. Even the longest-standing retail brands that are known for a very specific corner of the market have innovated in different ways over the years. In the last 20 years, several new paths to innovation and adaptability have emerged, and uniquely, businesses can cost-effectively tap into almost all of them.
Nearly half (46 percent) of shoppers get more of a mood boost from the experience itself rather than the items they buy, according to research by PPL PRS Just one percent of Brits purchase purely online in good news for the retail sector, with two-thirds (64 percent) making the trip to the stores regularly Being able to try before they buy is the main driver (59 percent) but for two-fifths (39 percent), its just a good excuse to get out of the house The music playing is key to customer experien
It should come as no surprise that e-commerce giant Amazon is interested in pushing the boundaries of what is possible. As CEO Andy Jassy recently described in a blog post explaining the business philosophy of Amazon being a “why” company , the question of “Why can’t we have humanoid robots help deliver our customer orders?” has seemingly been promoted nearer to the top of the retailer’s list.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Just six months ago, the idea of a business seriously incorporating Agentic AI into its operations would likely have been dismissed as premature. While generative tools, predictive analytics and conversational AI have all advanced rapidly, the notion of software agents autonomously breaking down and executing human workflows remained largely theoretical.
Wesfarmers has named John Gualtieri as the new MD of Officeworks, succeeding Sarah Hunter. Gualtieri is currently CEO of Kmart and Target. He was previously CEO of Kmart and later assumed the role following the simplification of the operating models for both brands. Last year, Kmart posted a sales growth of 4.4 per cent to $11 billion and a rise in earnings of 24.6 per cent to $958 million.
St James Quarter has announced that three market-leading F&B brands have invested in the prime destination. itsu, the popular healthy fast-food restaurant, has re-opened at the destination, and will be joined by Black Sheep Coffee and Pret A Manger. itsu has relaunched as a company-run restaurant, the site having previously been a franchisee. Trading from 2,000 sq ft, itsu will offer its signature sushi, rice and noodle bowls, and range of Asian salads and snacks from its location on Regist
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Procter & Gamble is laying off about 7,000 employees over the next two years. With unpredictable tariff costs and erratic consumer demand, the household goods maker is undergoing some reorganization. With around 108,000 workers as of June 2024, the job cuts represent about 6.5% of the workforce. The layoffs will mainly affect non-manufacturing jobs.
Retail is evolving rapidly, and the integration of digital signage with the Internet of Things (IoT) is opening up new opportunities for engaging customers and optimizing store operations. By embedding digital signage within the IoT ecosystem, retailers can create dynamic, data-driven experiences that respond in real time to customer behavior, environmental factors and inventory levels.
American workwear retailer Dickies is holding a closing-down sale on its Australian website, while its New Zealand website has been closed for nearly two weeks. The brands Facebook and Instagram pages have posted closing-down sales for its Gold Coast and Brisbane outlet stores, with the outlets set to close on June 15. Under the Instagram post regarding the Brisbane and Gold Coast sale, a customer commented wht abt Auckland to which the official Dickies ANZ account replied saying, “No, tha
Victorinox, the masters of the original Swiss Army Knife, has relaunched two of its stores in Japan – one in the iconic Ginza shopping district and one in Fukuoka which opened recently – in a rollout of the retail experience design concept crafted by global strategy and design studio Dalziel & Pow. D&P redesigned the Victorinox Ginza storefront corner to be a prominent destination in the Ginza cultural hub, a beacon in the iconic luxury shopping area, with the exterior of the
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Sainsburys chief executive Simon Roberts took home over 5m in pay last year as the supermarket chains underlying retail profits swelled to 1bn. Roberts was paid 5.18m for the year to March 1, up from his 4.81m pay packet the year before, the retailers annual report shows. The chief executive took home an annual salary of 1.06m and 4.12m in bonus payments, including an annual bonus of 1.94m.
Sephora has teamed up with Lady Gaga’s Haus Labs beauty line for an empowering ad campaign to celebrate Pride Month throughout June. Sephora is celebrating Pride Month by launching its signature “We Belong to Something Beautiful” campaign, in collaboration with Haus Labs by Lady Gaga and the Born This Way Foundation. A press release reveals that from June 1 through June 30, $1 from every Haus Labs product purchased at Sephora will be donated to the Born This Way Foundation.
Despite shaky economic conditions that have caused a void in other real estate sectors, retail remains strong, with a historically low vacancy rate of 4.1%. Within that crunch for space, grocery brands, such as Aldi which plans to open 800 new stores by 2028 stand out from the pack with their high growth trajectory and low closure rate. However, they need somewhere to go within a retail landscape that is short on new investments and development.
David Jones has teamed up with Qantas as the premium department store prepares to launch its loyalty program David Jones Rewards later this year. As part of the partnership, customers will be able to earn and redeem either David Jones Rewards Points or Qantas Points when they shop at the retailers 40 stores and online. David Jones shoppers will be able to redeem their Qantas Points on a wide range of rewards across the Qantas Frequent Flyer program, including 20 million reward seats, flight up
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Managing a team can become complicated when juggling numerous tasks, deadlines, and individual responsibilities. Without a clear system in place, communication gaps and misplaced priorities tend to slow down progress. As teams grow, the need for an efficient way to organize work and keep everyone aligned becomes critical. Task allocation and team coordination are the backbone of smooth operations, and management software offers practical solutions that streamline these processes.
John Lewis has vowed to bring back its staff bonus “as soon as possible” following a staff campaign. The retailer , which also owns Waitrose, has not paid a bonus to workers since 2022 as it has been focussed on turning the business around after three years of losses. A John Lewis and Waitrose spokesperson said: “Our bonus remains an important feature of our employee ownership model, and we’ve publicly stated that we are determined to pay one as soon as possible. “W
About 145 Monro Muffler stores are closing. After a recent period of declining sales, the automotive service company decided it would be best to shutter its underperforming stores. It has not yet been announced which stores are on the closing list. Across 32 states, there are currently 1,260 locations owned by the company and 48 franchised stores. Monro recently conducted a comprehensive review of its store portfolio, the company stated in a press release obtained by WBNG 12 News.
For todays consumers especially younger generations sustainability is increasingly a priority. Theyre willing to change their behaviors (e.g. spending more on sustainable products ), but they dont want to do it alone; they want retailers to take some responsibility, too. The more retailers can support consumers desire to live more sustainably, the more loyalty theyll generate.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Sams Club China, the membership-based discount omnichannel retailer and Golden ABC, the Philippines-founded multibrand fashion company, could hardly be more different in terms of retail proposition. But they both share stunning growth pathways to become dominant players in their respective categories and markets. Leaders of the two companies featured on Day Three of the NRF25 Asia Pacific edition in Singapore on Thursday.
In retail manufacturing, maintaining product consistency is crucial for brand reputation, customer satisfaction, and regulatory compliance. One key technology that helps achieve this consistency is thediaphragm liquid pump. This type of positive displacement pump is widely used in industries such as food and beverage, cosmetics, pharmaceuticals, and chemicals due to its precision, reliability, and ability to handle a variety of liquids without contamination.
Dollar General Corp. (Goodlettsville, Tenn.) continues to expand at breakneck speed, with plans to add 575 stores this year. The brand, which calls itself “America’s neighborhood general store,” unveiled that number in the news release on its strong first quarter fiscal results for the period ended May 2. (For that period, its net sales increased 5.3%, to $10.4 billion, and its operating profit rose 5.5%, to $576.1 million.
Several hundred Disney employees are reportedly out of a job. The entertainment behemoth purportedly sent layoff notices to workers both in the U.S. and abroad. The cuts affect mostly the Disney Entertainment unit of the company. Specifically, team members associated with film and television marketing, publicity, casting, and development are losing jobs.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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