Inside Retail

MAY 27, 2024

Country Road Group has launched an independent investigation into its handling of alleged sexual harassment and bullying of its staff, which the fashion retailer said it has zero tolerance for. “The Country Road Group takes any complaint of harassment, including sexual harassment, very seriously and has a zero-tolerance policy for matters of this nature,” said a Country Road Group spokesperson. “Having received feedback from some team members regarding the handling of their com

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Retail Wire

MAY 27, 2024

National Hamburger Day 2024 is just around the corner, falling on Tuesday, May 28. This beloved day caps off National Hamburger Month, offering burger enthusiasts a variety of deals and free food options across the country. Here’s a roundup of some of the best offers available for National Hamburger Day.

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Retail Wire

MAY 25, 2024

Citigroup is set to bring 600 of its U.S. employees back to the office full-time, signaling a shift in Wall Street's work culture as regulatory requirements tighten. This move comes as the Financial Industry Regulatory Authority (FINRA), the primary watchdog for U.S. brokerage firms and exchange markets, prepares to reinstate pre-pandemic rules to monitor workplaces effectively.

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Returns Marketing 279

Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

Customer Experience

Retail Focus

MAY 28, 2024

Ocode, the French specialist in the identification of durable objects, recently announced a partnership with Akeneo , the Product Experience (PX) company and leading provider of Product Information Management (PIM) solutions, to integrate its Digital Product Passport (DPP) solution into the Akeneo App Store. “This partnership with Akeneo, a recognised leader in product information management, allows us to simplify compliance for their customers with our DPP solution that meets regulatory require

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Retail Gazette

MAY 24, 2024

Morrisons has warned of disruptions as nearly 1,000 warehouse workers walk out for the next three days in a dispute over pensions. Employees at the supermarket’s Gadbrook in Cheshire and Wakefield in West Yorkshire distribution centres, who have begun the first of two strikes, claim the cut in company contributions to their pensions is worth up to £10m a year.

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Retail TouchPoints

MAY 23, 2024

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.

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Retail Focus

MAY 28, 2024

Sovereign Centros from CBRE has announced that Søstrene Grene, the popular homeware brand, has opened at Festival Place, Basingstoke. The Danish retailer has launched its debut Hampshire store at the top 25 UK retail and leisure destination, emphasising Festival Place’s continued appeal as a home for rapidly expanding, increasingly popular brands. The 14,546 sq ft Festival Place store incorporates the brand’s distinct Scandi aesthetic and unique in-store experience, with the opening marking the

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Beauty and Health ATS Store Layout Management 147

Retail Gazette

MAY 24, 2024

Ted Baker has closed its North-American shops and website amid the embattled chain’s collapse into administration. It has been reported that 31 of the fashion retailer’s US sites and nine of its Canada shops are shutting, while shoppers across both regions can also no longer use Ted Baker’s website, according to Fashion Network. Speaking to Drapers , Ted Baker parent company Authentic Brands Group said: “We are close to finalising agreements with new partners to operate T

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Wholesale Fashion Shopping ATS 122

Inside Retail

MAY 22, 2024

The Reject Shop says its new merchandise strategy is showing positive results. FY24 is the first full year the strategy has been “meaningfully” deployed and the discount retailer achieved annual comp-store sales growth of 2.7 per cent and overall sales growth of 4.2 per cent. During the second half, comparable store sales rose 3.3 per cent while total sales jumped 4.1 per cent, attributed to a continuation of the positive sales momentum from the first half.

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

MAY 25, 2024

BARK Air has taken a significant step in revolutionizing pet-friendly travel by launching its first-ever cross-country flight exclusively for dogs and their owners. On Thursday, the innovative airline completed a historic journey from Westchester County Airport near New York City to Van Nuys Airport in Los Angeles. This milestone event marks the culmination of a decade-long effort to create an airline designed entirely with dogs in mind.

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Retail TouchPoints

MAY 22, 2024

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X

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Retail Dive

MAY 23, 2024

The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.

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Retail Gazette

MAY 26, 2024

M&S and Next have made early expressions of interest in submitting possible rescue bids for The Body Shop as administrators prepare to launch an auction. Administrators at FRP Advisory revealed last week the vegan beauty chain would be put up for sale the second time within a year if its plans for a company voluntary arrangement (CVA) fell through.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

MAY 23, 2024

Pandora is on a quest to be the world’s most desirable jewellery brand, not just the largest, but what’s fashion got to do with it? Earlier this month, 200 carats of Pandora lab-grown diamonds graced the decolletage of Pamela Anderson at the Met Gala. And its newest collection, Essence, debuted at the sold-out closing night runway at Australian Fashion Week (AFW), alongside on-site activations including a personalisation station.

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Retail Wire

MAY 23, 2024

In a significant development marking the end of an era, the city of Oakland has agreed to sell its stake in the stadium that has been home to the Oakland Athletics since 1968.

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Retail TouchPoints

MAY 24, 2024

The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

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LS Retail

MAY 27, 2024

©iStock/spukkato What's affecting me, my clients, my colleagues and other global small business owners: Remember and honor: Wishing you a meaningful and thoughtful Memorial Day. Triple Shot Reinvention will focus on three priorities: elevating the Starbucks brand ; strengthening the company’s digital capabilities; and becoming truly global; customized with “two pumps” unlocking efficiency and reinvigorating partner culture.

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Planning 97

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

MAY 26, 2024

Ted Baker’s largest creditor has fallen out with the chain’s administrators over claims of a conflict of interest. The retailer’s main lender Secure Trust Bank attempted to replace Teneo as administrators as it is owned by the same private equity firm that owns a stake in Ted Baker owner Authentic Brands, The Times reported. It is understood that Secure Trust was concerned that Teneo might have an incentive to act within the interests of its owner CVC, rather than creditors.

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Fashion 108

Inside Retail

MAY 22, 2024

Barbie is celebrating Australian footballer Mary Fowler, alongside eight other athletes, for the fashion doll’s 65th anniversary. “When I saw myself as Barbie for the first time, it was crazy; I was honestly just a bit speechless. I never would have thought that I’d have a Barbie that looks just like me,” said Fowler. “Being a positive influence, and seeing young girls recreate my look has been so special, and to finally hold my doll and see her wear my bubble braid

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Retail Wire

MAY 26, 2024

In a significant move, Dairy Manufacturers Inc., a Texas-based company, has initiated a voluntary recall of several baby formula products after they were found to be noncompliant with U.S. Food and Drug Administration (FDA) regulations. The recall encompasses all lot codes of three specific products: Crecelac Infant 0-12, Farmalac 0-12, and Farmalac 0-12 Low Lactose.

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Retail TouchPoints

MAY 23, 2024

Instacart is enhancing its partnership with Peacock with the launch of a custom, curated cart experience based on the new Bravo reality series The Valley. Cast members of the show, which debuted in March 2024, were once nightlife regulars who are now dealing with home ownership, kids and backyard barbecues. The Instacart x The Valley Block Party Cart gives fans a shoppable experience, allowing them to engage with the series via offerings including: Chicken wings, chicken tenders, fish sticks and

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Advertising Marketing 228

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Wiser

MAY 28, 2024

In today’s retail landscape, understanding and strategically enhancing brand share and market share are essential for success. This deep dive will split into two detailed posts, focusing separately on the unique strategies for in-store and online channels. Part 1: Optimizing Brand Share In-Store Brand Share focuses on the performance of your products within a specific category.

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Retail Gazette

MAY 23, 2024

Ocado Retail has struck a deal with fallen rapid grocery delivery service Getir to send communications and promotions to its former users. Former customers were sent emails urging them to switch to the online grocer’s own rapid service Zoom by Ocado, The Grocer reported. Recipients were told Zoom offers “the same smart shopping experience” as Getir, but with “five times the choice” and “the best of M&S”.

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Inside Retail

MAY 24, 2024

Aboriginal and Torres Strait Islander readers are advised that this article contains names, images and stories of deceased people. Around the world, fashion researchers, designers and artists are exploring the links between clothing, adornment and wellbeing. “ Enclothed cognition ” considers the psychology of clothing, and designers are exploring how to create garments to heal the wearer.

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Retail Wire

MAY 23, 2024

A power outage halted Amtrak trains on Wednesday evening, causing thousands of passengers to be stranded — and they're not the only ones affected by the outage.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MAY 22, 2024

Just a few weeks after making real-world products available for sale within Roblox, Walmart has debuted Walmart Realm. This immersive experience features three distinct shopping environments designed around social trends and influencers: the underwater world of So Jelly, vintage Americana at Y’allternative and chic beauty and fashion at Go Chromatic.

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365 Retail

MAY 22, 2024

New Look has announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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Store Layout Fashion Returns Shopping 109

Retail Gazette

MAY 23, 2024

As Primark opens its new Teesside Park shop and Hotel Chocolat says all new stores in its pipeline will open on retail parks, we look at why the format is thriving right now – and what the future holds. Retail parks used to be the place to go to buy tools and hardware or possibly pick out a new sofa. However, they have changed dramatically over the past decade, and shoppers can now leave with not just a new outfit but a fresh set of makeup, and a post-gym haircut too.

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Shopping Fashion Consumer Returns 115

Inside Retail

MAY 27, 2024

The ACCC has authorised – with conditions – that retailers, the Australian Banking Association (ABA), the Customer Owned Banking Association, banks and other industry participants can participate in talks over the distribution of cash in the country. The move came after Armaguard – a major supplier of cash-in-transit services – expressed its concerns about its operational future in the industry, given the declining use of cash.

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Accounting ATS 235

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience