Inside Retail

MAY 27, 2024

Country Road Group has launched an independent investigation into its handling of alleged sexual harassment and bullying of its staff, which the fashion retailer said it has zero tolerance for. “The Country Road Group takes any complaint of harassment, including sexual harassment, very seriously and has a zero-tolerance policy for matters of this nature,” said a Country Road Group spokesperson. “Having received feedback from some team members regarding the handling of their com

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Retail Wire

MAY 27, 2024

National Hamburger Day 2024 is just around the corner, falling on Tuesday, May 28. This beloved day caps off National Hamburger Month, offering burger enthusiasts a variety of deals and free food options across the country. Here’s a roundup of some of the best offers available for National Hamburger Day.

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Retail Wire

MAY 21, 2024

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Retail Focus

MAY 28, 2024

Sovereign Centros from CBRE has announced that Søstrene Grene, the popular homeware brand, has opened at Festival Place, Basingstoke. The Danish retailer has launched its debut Hampshire store at the top 25 UK retail and leisure destination, emphasising Festival Place’s continued appeal as a home for rapidly expanding, increasingly popular brands. The 14,546 sq ft Festival Place store incorporates the brand’s distinct Scandi aesthetic and unique in-store experience, with the opening marking the

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Retail Gazette

MAY 26, 2024

M&S and Next have made early expressions of interest in submitting possible rescue bids for The Body Shop as administrators prepare to launch an auction. Administrators at FRP Advisory revealed last week the vegan beauty chain would be put up for sale the second time within a year if its plans for a company voluntary arrangement (CVA) fell through.

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Inside Retail

MAY 27, 2024

The ACCC has authorised – with conditions – that retailers, the Australian Banking Association (ABA), the Customer Owned Banking Association, banks and other industry participants can participate in talks over the distribution of cash in the country. The move came after Armaguard – a major supplier of cash-in-transit services – expressed its concerns about its operational future in the industry, given the declining use of cash.

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Retail TouchPoints

MAY 23, 2024

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.

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LS Retail

MAY 27, 2024

©iStock/spukkato What's affecting me, my clients, my colleagues and other global small business owners: Remember and honor: Wishing you a meaningful and thoughtful Memorial Day. Triple Shot Reinvention will focus on three priorities: elevating the Starbucks brand ; strengthening the company’s digital capabilities; and becoming truly global; customized with “two pumps” unlocking efficiency and reinvigorating partner culture.

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Retail Gazette

MAY 24, 2024

Morrisons has warned of disruptions as nearly 1,000 warehouse workers walk out for the next three days in a dispute over pensions. Employees at the supermarket’s Gadbrook in Cheshire and Wakefield in West Yorkshire distribution centres, who have begun the first of two strikes, claim the cut in company contributions to their pensions is worth up to £10m a year.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

MAY 25, 2024

BARK Air has taken a significant step in revolutionizing pet-friendly travel by launching its first-ever cross-country flight exclusively for dogs and their owners. On Thursday, the innovative airline completed a historic journey from Westchester County Airport near New York City to Van Nuys Airport in Los Angeles. This milestone event marks the culmination of a decade-long effort to create an airline designed entirely with dogs in mind.

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Inside Retail

MAY 22, 2024

The Reject Shop says its new merchandise strategy is showing positive results. FY24 is the first full year the strategy has been “meaningfully” deployed and the discount retailer achieved annual comp-store sales growth of 2.7 per cent and overall sales growth of 4.2 per cent. During the second half, comparable store sales rose 3.3 per cent while total sales jumped 4.1 per cent, attributed to a continuation of the positive sales momentum from the first half.

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Retail TouchPoints

MAY 24, 2024

The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

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Retail Dive

MAY 23, 2024

The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Gazette

MAY 24, 2024

Ted Baker has closed its North-American shops and website amid the embattled chain’s collapse into administration. It has been reported that 31 of the fashion retailer’s US sites and nine of its Canada shops are shutting, while shoppers across both regions can also no longer use Ted Baker’s website, according to Fashion Network. Speaking to Drapers , Ted Baker parent company Authentic Brands Group said: “We are close to finalising agreements with new partners to operate T

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Retail Wire

MAY 26, 2024

In a significant move, Dairy Manufacturers Inc., a Texas-based company, has initiated a voluntary recall of several baby formula products after they were found to be noncompliant with U.S. Food and Drug Administration (FDA) regulations. The recall encompasses all lot codes of three specific products: Crecelac Infant 0-12, Farmalac 0-12, and Farmalac 0-12 Low Lactose.

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Inside Retail

MAY 23, 2024

Pandora is on a quest to be the world’s most desirable jewellery brand, not just the largest, but what’s fashion got to do with it? Earlier this month, 200 carats of Pandora lab-grown diamonds graced the decolletage of Pamela Anderson at the Met Gala. And its newest collection, Essence, debuted at the sold-out closing night runway at Australian Fashion Week (AFW), alongside on-site activations including a personalisation station.

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Retail TouchPoints

MAY 22, 2024

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

365 Retail

MAY 22, 2024

New Look has announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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Retail Gazette

MAY 26, 2024

Ted Baker’s largest creditor has fallen out with the chain’s administrators over claims of a conflict of interest. The retailer’s main lender Secure Trust Bank attempted to replace Teneo as administrators as it is owned by the same private equity firm that owns a stake in Ted Baker owner Authentic Brands, The Times reported. It is understood that Secure Trust was concerned that Teneo might have an incentive to act within the interests of its owner CVC, rather than creditors.

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Inside Retail

MAY 27, 2024

In e-commerce, the delivery experience matters. A lot. According to new Inside Retail research, shoppers really do judge brands by the quality of their deliveries. The question is, what do they want at each stage of the delivery journey? From the moment a shopper hits your checkout to the moment your package lands safely in their hands, they are judging you.

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Retail TouchPoints

MAY 21, 2024

Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Shopping Center

MAY 23, 2024

Fort Lauderdale, Fla. — A joint venture between BH Group, PEBB Enterprises and Related Group is set to begin the mixed-use redevelopment of The Quay shopping center in the Harbordale neighborhood… The post Joint Venture Plans Mixed-Use Redevelopment of The Quay Shopping Center in Fort Lauderdale appeared first on Shopping Center Business.

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Retail Gazette

MAY 23, 2024

Ocado Retail has struck a deal with fallen rapid grocery delivery service Getir to send communications and promotions to its former users. Former customers were sent emails urging them to switch to the online grocer’s own rapid service Zoom by Ocado, The Grocer reported. Recipients were told Zoom offers “the same smart shopping experience” as Getir, but with “five times the choice” and “the best of M&S”.

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Retail Wire

MAY 23, 2024

A power outage halted Amtrak trains on Wednesday evening, causing thousands of passengers to be stranded — and they're not the only ones affected by the outage.

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Inside Retail

MAY 24, 2024

Aboriginal and Torres Strait Islander readers are advised that this article contains names, images and stories of deceased people. Around the world, fashion researchers, designers and artists are exploring the links between clothing, adornment and wellbeing. “ Enclothed cognition ” considers the psychology of clothing, and designers are exploring how to create garments to heal the wearer.

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Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Retail TouchPoints

MAY 27, 2024

Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from Bizrate Insights’ January 2024 survey of 900 online shoppers provide a framework to view what is most important to the demanding online shopper. Retailers must beware. A look at the mindset of the online shopper relative to customer service should remind every retailer that they are only as good as their current interaction.

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Shopping Center

MAY 23, 2024

Kill Devil Hills, N.C. — Wawa Inc. has opened its first gas station and convenience store in the state of North Carolina. Located in Kill Devil Hills, the store is the… The post Wawa Opens First Store in North Carolina, Plans 10 Stores in State by Year’s End appeared first on Shopping Center Business.

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Retail Gazette

MAY 24, 2024

Retail sales have fallen once again as poor weather paired with a cost-of-living squeeze continues to dampen spending. The latest figures from the Office for National Statistics (ONS) show sales volumes fell by 2.3% in April, after a 0.2% drop in March, as poor weather led to a reduction in footfall across most retailers. However, on a three-month basis, volumes edged up 0.7% to the end of April when compared with the previous three months.

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Retail Wire

MAY 22, 2024

Microsoft has taken a significant step by incorporating artificial intelligence into its Windows operating system, introducing new AI-enhanced computers designed to revive lagging PC sales.

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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