Retail TouchPoints

MAY 12, 2022

With all the grandiose statements made about the metaverse in the past year, many small- to medium-sized businesses (SMBs) aren’t exactly sure where they fit in. Not everyone has the resources that multi-billion dollar global corporations like Facebook or Microsoft do, so how can SMBs possibly hop on the metaverse bandwagon?

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Marketing Advertising Social Commerce Planning 323

Wiser

DECEMBER 29, 2021

On the off-chance you missed something, we’ve taken a look back at our most popular blogs published between January 1 and December 28, 2021. On the off-chance you missed something, we’ve taken a look back at our most popular blogs published between January 1 and December 28, 2021. We also published 70 blogs in 2021!

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Consumer Promotions ATS 147

Inside Retail

AUGUST 23, 2021

Now, I don’t think you can start a brand without taking sustainability into consideration. Do you think the industry is finally catching up or is it mostly greenwashing? IR: When you started championing sustainability and ethical work practices, what was the feedback like from the industry at the time?

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Fashion Wholesale Accessories Marketing 246

Retail TouchPoints

NOVEMBER 10, 2021

RTP: How do you believe the role of the store will evolve over the next 12 to 24 months? The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. They get to meet face-to-face.

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Visual Merchandising Consumer Shipping Shopping 240

Retail TouchPoints

DECEMBER 7, 2021

Acquisition for DTC can be expensive depending on the product category, so more than ever brands should use owned channels like email and SMS, especially with Apple’s iOS 15 release in the fall,” said Courtney Hedges, AVP of Digital Marketing for LiveArea , a global customer experience and commerce agency. million loss in Q3 2020.

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Retail TouchPoints

JULY 12, 2022

It’s about time. When Walmart makes three different announcements about the same tech in the course of one week, it’s a sign of something bigger happening in the retail landscape. Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?).

Apparel 361

Apparel Inventory Management Consumer Shopping 361

Retail Focus

NOVEMBER 27, 2023

So, what can retailers do? Nicola Skinner, business unit director at Proportion London, said visual merchandising should be important to retailers as, at the end of the day, their stores are showrooms on the high street. Retailers now have access to papier -mâché busts that can be amended to fit brand specific briefs.

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Visual Merchandising Promotions Consumer Point of Sale 162

Retail TouchPoints

DECEMBER 31, 2020

There is much for retail organizations to do to make themselves resilient to the incoming challenges, but enhancing omnichannel capabilities and building powerful ecommerce experiences will be crucial. On the ecommerce side, this means having a website or mobile app that doesn’t just “do the job” — it has to be exceptional.

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Retail TouchPoints

MARCH 23, 2022

And with the prediction that 25% of the workforce will be permanently remote by 2025, more are beginning to understand just what they need from their happy, healthy home space. Bespoke Spaces Tailored to Usability and Taste: Just How do Designers Ensure Optimal UX?

Consumer 260

Consumer Fulfillment Customer Experience Planning 260

Retail TouchPoints

JANUARY 20, 2021

You’re tired, you’re irritable — and you are in desperate need of a sleep solution. You’ve spent countless hours doing research online, most of it during those sleepless nights, but couldn’t decide whose claims to believe. And to make things worse, you are now being bombarded with online mattress ads.

Customer Experience 263

Customer Experience Fulfillment Consumer Marketing 263

Inside Retail

OCTOBER 4, 2021

There’s never been a massive need in the high volume, low-cost end of retail for team members to know a lot about the products, and I don’t think that’s necessarily changed.”. In a high-end showroom you probably don’t stock everything: You might have one couch that comes in five different colours, but you won’t have all of them on hand.

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Retail TouchPoints

NOVEMBER 8, 2021

In 2017, she founded Obsess , where she serves as CEO, to do just that. Originally my reason [for founding the company] was that you don’t always have time to get to stores, so you should be able to get that experience without going to stores,” said Singh. Coach virtual showroom. Her solution?

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Retail TouchPoints

JUNE 17, 2020

Rather than using surprise and delight to entice customers to visit stores, retailers should focus on building trust and reassuring shoppers that their health isn’t at risk, according to Andy Austin, President and Founder of The Industrious. How do we show effectively that we really care about the shopper? Austin added.

Beauty and Health 163

Beauty and Health Consumer Apparel Advertising 163

Retail TouchPoints

NOVEMBER 3, 2021

Are you thinking of using TikTok for your retail brand? If you are a retail brand looking to market on TikTok, discovery is also about working with the algorithm to get your content on as many “For You” pages as possible. Let’s jump in. Discovery Opportunities.

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Consumer Accounting Customer Experience Marketing 246

Retail Geek

NOVEMBER 20, 2023

Podcast about e-commerce and digital shopper marketing. Sean has upcoming book and podcast , both entitled “Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story.” A weekly podcast with the latest e-commerce news and events. The Jason & Scot Show. Let us know your feedback.

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Inside Retail

FEBRUARY 23, 2022

Whether a crisis lasts for weeks, months or years, it is clear that the global response to the pandemic has fundamentally changed consumer realities and the retailers they do business with. The importance of employees. First and foremost, the pandemic was a human challenge. The unstoppable acceleration of e-commerce.

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Payment Services Fulfillment Consumer Shopping 130

Inside Retail

JANUARY 11, 2022

What impact has Covid had on Greenlit Brands? I would say it is the most challenging [situation] we’ve faced, and unlike apparel, which you can air freight, in the furniture industry, you’ve actually got to get it in containers and ship it because they’re bulky goods. How have you adapted to these supply chain challenges?

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Apparel Returns Accounting Management 130

Retail TouchPoints

JULY 28, 2020

We came up with our own comprehensive strategy nationwide rather than wait for a local government to tell us what we had to do to reopen the stores or operate effectively,” said Roger Dunlap, SVP of Sales and Operations at Bob’s Furniture in an interview with Retail TouchPoints. “We

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Inside Retail

DECEMBER 15, 2021

As the festive season continues and sales continue to flow in, so too do predictions for retail in 2022. For balance, my next predictions are about what may happen with “physical stores” next year. I strongly disagree, but do see some interesting changes on the horizon. Let me explain.

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Dead-Stock Consumer Social Commerce Location 130

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? Do you have enough stock on hand? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory.

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Inventory Management Management Inventory Turnover Drop-Shipping 92

Storis

APRIL 18, 2024

It’s about providing a date to close the sale and being able to reliably achieving it. With glaring reasons to adopt ATP and ATC, many retailers have yet to do so. You have to trust what’s happening behind the scenes to adopt solutions. If you have a product in stock, this may be today!

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Fulfillment Home Furnishings Point of Sale Inventory Management 52

Storis

APRIL 12, 2024

It’s about providing a date to close the sale and being able to reliably achieving it. With glaring reasons to adopt ATP and ATC, many retailers have yet to do so. You have to trust what’s happening behind the scenes to adopt solutions. If you have a product in stock, this may be today!

Fulfillment 52

Fulfillment Home Furnishings Point of Sale Inventory Management 52

Retail Insider

JULY 5, 2021

Brought to you by Retail Insider and Flooid. The Story: Have you ever wanted to be a rock star and shout “Hello Florida!!” How about “If it’s Tuesday it must be Culver City!”? Well, you obviously don’t have the showman instinct of Shilpa Shah and Karla Gallardo – the founders of high-end fashion brand Cuyana in the US.

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Shipping Location Fashion Shopping 52

Retail Geek

JULY 30, 2021

Jason: [1:14] Yeah they like this feels like a little bit of normalcy for me is talking to you from a hotel room like I used to do this all the time and I think the first show in 18 months we recorded from a hotel. A weekly podcast with the latest e-commerce news and events.

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Visual Merchandising Payment Services Advertising Merchant Services 105

Wiser

MARCH 13, 2018

What should this planogram look like? How should we display this promotion? How do we train our employees so the customer keeps coming back? How do we train our employees so the customer keeps coming back? What new strategies do we need to implement to make the customer’s experience better?

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Shipping Store Layout Promotions Location 68

Retalon

AUGUST 14, 2023

You’re not alone. Powerful analytics help you optimize stock levels to drive sales, improve margins, and increase customer satisfaction. Keep reading to understand why you should care and how to choose the right solution for your business. What Exactly is Furniture Inventory Management Software?

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Inventory Management Management Dead-Stock Inventory Turnover 41

Storis

JANUARY 22, 2024

No matter where a customer decides to experience a brand, it should be an experience that doesn’t make them think twice about buying from the same retailer again.” – NRF Download the 2024 Trend Guide The Rise of AI Adoption A catalyst for acceleration, Artificial Intelligence is the new tool in everyone’s toolbox.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

Wiser

DECEMBER 6, 2017

Not only are they doing research on your products before they leave their house, they are checking reviews and making comparisons at the shelf. In order to outperform your rivals, you cannot leave anything up to chance. They’re on your website, smartphone apps, social media, and they also go to the store to showroom.

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Promotions Management Consumer Shopping 74

Mass Relators

DECEMBER 13, 2021

Editors Note: In this two-part series, the authors set out to show that household goods companies that have taken a siloed approach to merchandising and marketing can — and should — take the opportunity presented by the pandemic to broaden out into lifestyle companies that go beyond the reach of the home.

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Sporting Goods Consumer Marketing Apparel 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. The same applies to B2B marketing when you rely on ABM (Account-Based Marketing) to target corporate accounts, decision-makers, etc.

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Retail Trends Consumer Payment Services Fulfillment 94

Storis

AUGUST 8, 2018

Even if you are a home furnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. That’s the standard you are up against. Have people throughout your organization do user experience (UX) testing to get feedback on your checkout workflow.

Shopping 52

Shopping Home Furnishings Payment Services Checkout 52

Wiser

MAY 22, 2018

How Often Do I Want to Reprice? . Consumers have many options of who they could buy the item from, so retailers must stay aware of what direct competitors are selling the item for. On the other side, a product that takes weeks or months of consideration, such as luxury goods, should not change price very often.

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Accounting Planning Promotions Target Market 68

Retail TouchPoints

APRIL 6, 2021

As we all know, people window shop to see what’s new, for entertainment or to decide what to buy,” said Yulie Kwon Kim, Director of Product Management Commerce at Facebook in an interview with Retail TouchPoints. Increasingly, people have been discovering and deciding what to buy through social media.

Shopping 312

Shopping Social Commerce Boutique Fashion 312

Inside Retail

AUGUST 2, 2021

Australian bridal retailer Grace Loves Lace is expanding its global footprint with the opening of its first Canadian showroom in Toronto this month. What started out as a digital native brand, 10 years ago this November, now operates 17 showrooms globally, in key markets Australia, America and the United Kingdom. “I

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Boutique Wholesale Marketing Accounting 147

Retail Times

APRIL 4, 2021

One of the things that makes running a retail store so interesting and fun (most days) is the fact that you can encounter an array of characters at your shop. To help you do this, we’ve compiled a list of the most common types of retail customers that you may encounter, along with tips on how to approach and sell to each one.

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Merchant Services Checkout Shopping Point of Sale 98

Retail Geek

JANUARY 6, 2023

We also get some of Matt’s predictions about what’s coming next in digital commerce. A weekly podcast with the latest e-commerce news and events. Episode 300 is an interview with Matt Kaness, CEO of GoodwillFinds.com a new e-commerce initiative launched by Goodwill. Transcript.

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Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

JANUARY 21, 2021

You still have to execute upon demand and be able to service customers in a holistic, high-integrity manner.” The six-day NRF 2021 Chapter One , which will wrap up on Jan. 22, has drawn a total of more than 20,000 attendees, representing approximately 3,500 companies, from 100+ countries. We had to flex all our muscles,” Singh said.

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Beauty and Health Customer Experience Marketing Consumer 211