Inside Retail

OCTOBER 25, 2023

Singapore-based furniture retailer Star Living recently unveiled a state-of-the-art, fully automated warehouse in Sungei Kadut, that promises to revolutionise the way it does business. The newly automated system provides a competitive advantage in terms of reducing the reliance on manual labour. “We

Inventory Management 130

Inventory Management Management Location Consumer 130

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

Fulfillment 252

Fulfillment Social Commerce Customer Retention Consumer 252

Inside Retail

JUNE 28, 2023

“Brands can apply a number of strategies to enable compliance with the upcoming legislation, such as strengthening their planning and allocation processes to ensure that production is accurately linked to sales,” she told Inside Retail.

Fashion 245

Fashion Fast Fashion Returns Management 245

Retail TouchPoints

JULY 14, 2020

How retailers handle this kind of volume and create a great customer experience, while dealing with the new retail realities of contactless pickup caused by COVID, will determine their level of success in the future. How retailers fulfill BOPIS is the hot topic. Automated Retail Lockers As A Solution.

Fulfillment 244

Fulfillment Payment Services Outdoor Customer Experience 244

Inside Retail

MARCH 27, 2023

Australian online retailer The Iconic has auctioned its first NFT to celebrate its Runway X Metaverse show. Retailers had already been using AI to a certain extent, but after a couple of years of “getting to know how it works” we’ve reached a point where its inclusion is something that can’t be ignored.

Fashion 246

Fashion Marketing Target Market Accessories 246

Retail Focus

JANUARY 13, 2023

At EuroShop 2023 from 26 February to 2 March in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions while the Retail Technology Stage as well as the Connected Retail Stage will feature extensive lecture series on all five days.

Loss Prevention 130

Loss Prevention Checkout Management Accounting 130

Inside Retail

JULY 6, 2022

Supply chain disruption may have become a singularly hot topic in retail circles these past years, but a focus on improving supply chain planning and forecasting is far more than just a passing trend.

Planning 130

Planning Supply Chain Management Markdowns Management 130

Retail Focus

NOVEMBER 3, 2023

The full transformation of the retail business into the digital space opens up a new world of opportunities. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Allowing retailers to track product movement.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Inside Retail

FEBRUARY 20, 2023

When you think about technology in retail, what comes to mind? These are technologies consumers directly interact with, so it makes sense for retailers to consider, evaluate and (where appropriate) integrate them as part of a broader customer experience. Just look at ChatGPT.

Customer Experience 130

Customer Experience Marketing Advertising Social Commerce 130

Inside Retail

OCTOBER 18, 2021

With the industry continuing to evolve following the massive impact that the pandemic has had on online shopping, it’s more important than ever for retailers and FMCG businesses to equip themselves with the tools and information they’ll need to succeed in the digital space going forward.

Shipping 147

Shipping Checkout Merchant Services Customer Experience 147

Retail TouchPoints

APRIL 29, 2022

That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12. The activation is an extension of goodMRKT’s session during the Retail Innovation Summit. The Digital Signage Federation.

Payment Services 251

Payment Services Visual Merchandising Fulfillment Marketing 251

Inside Retail

DECEMBER 19, 2021

In retail, the burden of productivity falls on the shoulders of managers, floor workers and staff. For example, according to the most recent Quinyx State of the Deskless Workforce report, 69 per cent of retail workers considered quitting their jobs due to a negative work environment. In retail, this number dropped to 55 per cent.

Employee Engagement 130

Employee Engagement Planning Management Accounting 130

A1 Retail

APRIL 25, 2023

Bringing together some of the UK’s fastest growing brands to tackle the challenges modern retailers are currently facing Dynamic digital agency, Excellent Zephyr , hosted an evening of networking with industry experts at their Retail in Recession event on 12th April.

Marketing 59

Marketing Shopping ATS 59

Inside Retail

JANUARY 22, 2023

And why now, more than ever should retailers start paying attention to it? Inventory management: AI can assist retailers in predicting demand for products and managing their inventory accordingly, helping to reduce waste and increase efficiency. Defining AI But what is AI? Defining AI But what is AI?

Inventory Management 130

Inventory Management Advertising Management Customer Experience 130

365 Retail

MAY 23, 2022

The keynote presentations, which are part of a dynamic, wide-ranging content programme across 52 sessions, will be providing invaluable insight on the topics discussed in the four specific themes at DELIVER 2022: ‘Gamechangers’: Visionary retail leaders discuss sustainability & circularity, ESG & brand loyalty, and diversity & inclusion.

Supply Chain Management 117

Supply Chain Management Apparel Management Planning 117

Inside Retail

DECEMBER 7, 2023

The term artificial intelligence, otherwise known as AI, was officially coined in the 1950s and at the time was considered to be a topic more suited to science fiction than for scientific or economic endeavours. One specific sector of commerce that is especially invested in exploring AI integration is luxury retail. billion in 2021.

Clienteling 130

Clienteling Marketing Shopping Consumer 130

Retail TouchPoints

JANUARY 9, 2024

With no end in sight to the challenges battering the global supply chain, Shao spoke with Retail TouchPoints about how companies, and small businesses in particular, can adapt and thrive in this volatile environment. Retail TouchPoints: The supply chain has been a huge topic of conversation since the pandemic struck.

Merchant Services 243

Merchant Services Shipping Fulfillment Inventory Management 243

Retail TouchPoints

JANUARY 18, 2024

The ubiquitousness of the topic alone says something, and the themes and commentary that arose throughout the show say even more. Here are some of the key themes and commentary around AI collected by the Retail TouchPoints editorial staff from sessions at the 2024 NRF Big Show: 1. The possibilities are really endless.”

Merchant Services 279

Merchant Services ATS Customer Experience Marketing 279

Retail TouchPoints

AUGUST 11, 2021

Over the last year, retailers have endured a range of unprecedented challenges. As the global economy re-emerges from the pandemic, retailers must continue to remain vigilant and proactive to protect cardholder information and meet PCI DSS compliance. Conduct frequent employee education sessions. Prepare for a possible data breach.

Payment Services 264

Payment Services Planning Location Management 264

Retail TouchPoints

MARCH 16, 2023

[Editor’s note: This is the third article in our series on AI in retail. Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. But how can retail professionals separate the hype from reality?

Merchant Services 319

Merchant Services Visual Merchandising Advertising Management 319

Cisco Retail

JUNE 11, 2021

One of the main topics was how Miradot – our first DevNet Specialized Partner – is applying DevNet to their solutions. During the webinar, attendees learned how APIs can apply to different use cases across different industries, including retail, healthcare, manufacturing, finance, and others. Why become Specialized?

Finance 105

Finance Marketing Management ATS 105

365 Retail

MAY 25, 2022

And although many of these may be invisible to consumers in the form of chatbots and automated services, they are forging the way for a new era of customer experience. We’ve seen during the pandemic that consumers prefer a blend of approaches when interacting with brands – and the retail industry is investing in new ways to enable this.

Beauty and Health 113

Beauty and Health Consumer Fulfillment Fashion 113

Retail Minded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. Tackling retail supply chain challenges is a blend of smart strategies and the right technologies. Warehouse Automation: Automate your in-house or 3PL warehousing solutions using robotics and AI.

Supply Chain Management 52

Supply Chain Management Management Inventory Management Outdoor 52

Cisco Retail

JULY 6, 2021

The second installment of NRF 2021, NRF Converge , came at a time when the new normal has given us a clearer look into the world of post-pandemic retail. Despite the wide array of topics, three themes resonated throughout each day of the event. Despite the wide array of topics, three themes resonated throughout each day of the event.

Customer Experience 132

Customer Experience Location Store Operations Promotions 132

365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue.

Payment Services 62

Payment Services Checkout Accounting Point of Sale 62

Inside Retail

SEPTEMBER 15, 2021

These topics are set to be addressed in an upcoming webinar series hosted by e-commerce agency 18th Digitech, a six-episode interactive event built around the full customer journey through a brand’s e-commerce store that examines how consumers interact with brands both pre- and post-purchase.

Merchant Services 130

Merchant Services Checkout Customer Experience Fulfillment 130

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion.

Payment Services 263

Payment Services Fulfillment Location Shipping 263

Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Fast-forward a couple of years and one global pandemic later, it’s clear that autonomous retail isn’t going anywhere. The Pandemic’s Initial Impact on Retail.

Payment Services 226

Payment Services Checkout Customer Retention Kiosk 226

A1 Retail

FEBRUARY 5, 2024

Exhibitors from around the globe presented state-of-the-art solutions, ranging from advanced display technologies and immersive audio systems to smart automation and collaborative communication tools. The post ISE 2024 breaks all records at Anniversary Show appeared first on A1 Retail Magazine.

ATS 59

ATS Returns Management Marketing 59

Hyken

JULY 17, 2023

Real Marketing and Customer Experience Questions — and Microsoft Bing AI’s Answers by Raleigh Butler (CMSWire) Artificial intelligence (AI) chatbots have been a hot topic of conversation for months now and are only continuing to grow, both in popularity and capabilities. The answers and commentary are very optimistic.

Customer Experience 52

Customer Experience Consumer Accounting Marketing 52

Mass Relators

APRIL 17, 2023

Technology is constantly giving retailers and suppliers new ways to figure out exactly what their customers want, and new ways to deliver those goods and services. The rollout of the barcode scanner and the Universal Product Code (UPC) in the 1970s made it easier for retailers to track exactly what was being sold in their stores in real time.

Fulfillment 52

Fulfillment Consumer Marketing Planning 52

Retail TouchPoints

AUGUST 20, 2020

Over the summer, Retail TouchPoints sought to provide some clarity despite the chaos surrounding the coronavirus pandemic. For the Retail Reset virtual forum , the editorial staff sat down with more than 30 influencers , executives and analysts to zero in on the topics and trends they believed were most critical in these times.

Marketing 234

Marketing Customer Experience Consumer Planning 234

Nvidia

JANUARY 24, 2022

Yet in homes and businesses around the world, it’s quickly become the topic du jour: empty shelves; record price increases; clogged ports and sick truckers leading to disruptions near and far. Let’s face it, the global supply chain may not be the most scintillating subject matter. Leaning In. 26, at 2 p.m.

Supply Chain Management 113

Supply Chain Management Management Shipping Returns 113

Hyken

JANUARY 1, 2024

Let’s kick off this week’s Top Five roundup with a topic I’m often asked about, which is how to handle negative reviews. Rethinking Customer Loyalty in the Age of the ‘Zero Consumer’ by Dennis Limmer (Forbes) The retail industry is undergoing a seismic shift due to the emergence of “zero consumers.” My Comment: Happy New Year!

Customer Experience 47

Customer Experience Marketing Consumer ATS 47

Hyken

JUNE 21, 2021

My Comment: As long as we’re on the topic of rewards programs, let’s look at a great article from RetailWire about going for a simpler program, the “non-tiered customer loyalty” program. I like RetailWire’s articles because they have numerous experts commenting on the topic. 2021 and Beyond Loyalty Strategy by Retail TouchPoints.

Customer Experience 66

Customer Experience Marketing Returns Management 66

Wiser

FEBRUARY 21, 2024

As the world navigated the complexities brought on by COVID-19, retail strategies had to evolve rapidly to maintain a competitive edge. The panelists also delved into the specifics of setting new benchmarks and KPIs that reflect the current retail environment’s demands.

Inventory Management 78

Inventory Management Retail Trends Consumer Promotions 78

Retail Minded

JULY 3, 2023

AI in retail offers many business opportunities and benefits. The use of artificial intelligence in retail marketing allows to develop and improve many things. In the article below, we will consider the role of artificial intelligence in retail marketing and its impact on modern business. Marketing is no exception.

Retail Marketing 52

Retail Marketing Marketing Advertising Planning 52