Retail TouchPoints

OCTOBER 25, 2021

Immersive shopping experiences: 5G supports a range of augmented reality (AR) and virtual reality (VR) solutions that will deliver immersive experiences, changing how consumers interact with products. It creates a host of new shopping experiences that further blur the line between physical and digital retail experiences.

Payment Services 314

Payment Services Shrinkage Accessories Consumer 314

Retail TouchPoints

NOVEMBER 10, 2022

While that may seem odd to say, given the extent that ecommerce now pervades most consumers’ everyday shopping, the current hot take from some industry analysts is that ecom growth has slowed and brick-and-mortar retail is on the rise. Whilst a provocative headline, that’s not exactly what we’re seeing on the ground.

Consumer 305

Consumer Advertising Shrinkage Planning 305

A1 Retail

OCTOBER 12, 2021

Loss prevention teams call this inevitable outcome “external shrinkage”. Which is why it is so encouraging to see retailers utilising new technology to reduce the impact of shrinkage. Any supermarket looking to replicate this checkout-less model will already be crushingly aware of their own technological limitations.

Shrinkage 40

Shrinkage Loss Prevention Checkout Supermarket 40

Inside Retail

JUNE 28, 2022

Supermarket Woolworths has also been singled out after a slide from a 2020 training module, uploaded by a user on Reddit, claimed it uses facial mapping and artificial intelligence in its CCTV system, and had shared this data with police in order to help them apprehend suspects. Most customer’s “uncomfortable” with surveillance .

Consumer 130

Consumer Payment Services Shrinkage Loss Prevention 130