Retail TouchPoints

MARCH 28, 2024

Now, to support this long-term growth vision, the grocery retailer has hired a new EVP and Chief Marketing Officer (CMO), who also will act as President of RedMedia. Jessica Hendrix will begin her tenure on April 16, reporting directly to Hy-Vee President Donna Tweeten.

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Marketing ATS Customer Experience 238

Inside Retail

DECEMBER 18, 2023

Enticing shoppers into bricks-and-mortar stores to spend their hard-earned money during a cost-of-living crisis requires marketing teams to get creative, leveraging everything from giveaways to extended trading and entertainment. Here is what’s happening. million visitors total over the holiday period.

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Shopping Accessories Supermarket Consumer 264

Inside Retail

MAY 2, 2024

In addition to Coles, Woolworths and IGA – independent grocers, Bunnings and Amazon are benefitting from the cross-buying trend and seeing their market share increase. Craig Flanders, CEO of advertising agency Spinach, believes the cross-shopping trend is here to stay for the foreseeable future.

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Consumer Shopping Supermarket Promotions 255

Retail TouchPoints

APRIL 18, 2024

It’s already happening, as AI-powered marketing systems digest vast amounts of data on each individual shopper, develop a unique strategy to grow value and engagement, and generate true 1:1 promotions and pricing to achieve each strategy — all in an automated process that takes minutes for millions of shoppers at scale.

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Fulfillment Marketing Returns Supermarket 264

Retail TouchPoints

APRIL 24, 2023

retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions. Let’s take a look at what retailers need to consider when reaching Gen Z and millennial shoppers.

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Shopping Accessories Social Commerce Consumer 266

Inside Retail

APRIL 10, 2024

Industry analysts have identified purchase trends that will have short-term and long-term consequences for manufacturers, brands and retailers alike. This shift in shopping behaviour is not particularly surprising for retailers but it does present a unique marketing challenge.

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Promotions Consumer Checkout Shopping 246

Inside Retail

APRIL 28, 2024

This year our report shows how integrating key trends like same-day delivery, choice at checkout, and enhanced post-purchase communication can transform the customer journey into a memorable brand experience that keeps customers coming back – from the moment of ordering to the excitement of unboxing. How can retailers keep up in 2024?

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Retail TouchPoints

MARCH 12, 2024

Together we will extend Claire’s trend-driven shopping experience to new and existing customers, giving Walgreens shoppers more to love, fostering deeper connections and inspiring self-expression.” Claire’s has focused on partnering with complementary retailers and big-box merchants in order to boost its market presence.

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Merchant Services Jewelry Accessories Fashion 256

Retail TouchPoints

NOVEMBER 21, 2023

1 For retailers eager to know the best channel to reach and engage shoppers throughout the season, the answer is TV streaming — where brands can take advantage of the biggest TV consumption time of the year. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 256

Shopping Specialty Retailers Consumer Department Stores 256

Retail TouchPoints

JANUARY 4, 2022

This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. The resale market is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030, far eclipsing the predicted $40 billion market for fast fashion. .

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Consumer Thrift Store Apparel Returns 321

Retail TouchPoints

MARCH 19, 2024

We’ve been making meaningful changes to reposition and expand our home offerings over the past year and are excited to unveil Kohl’s new assortment of on-trend and affordable home products to customers nationwide,” said Nick Jones, Chief Merchandising and Digital Officer at Kohl’s in a statement.

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Customer Retention Consumer Marketing Visual Merchandising 229

Retail TouchPoints

NOVEMBER 23, 2022

From a marketing perspective, why would you ignore the activity happening?” Cannabis retailers have their own ups and downs during the holiday season, but they learn a lot from following the marketing practices their mainstream counterparts have already honed through decades of experience. Cannabis Sale Spikes Span the Holiday Season.

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Marketing Promotions Retail Marketing Returns 271

Inside Retail

FEBRUARY 19, 2024

The findings were revealed as part of Pattern’s sixth annual ‘Marketplace Consumer Trends Report – 2024,’ which studies Australian shoppers’ changing e-commerce habits and the latest marketplace trends. million active shoppers globally. million users by June last year.

Consumer 130

Consumer Apparel Planning Shopping 130

Retail TouchPoints

DECEMBER 27, 2023

Global lifestyle brand Miniso has capitalized on this trend by partnering with some of the most popular IP owners to expand its blind box offering and encourage shoppers to #UnboxMagicalMoments on social media. Indonesia: Miniso opened its first dedicated blind box store on December 21 at the Kota Kasablanka mall in Jakarta.

Marketing 223

Marketing Consumer Location Planning 223

Inside Retail

APRIL 12, 2024

Those in the know The brand refresh celebrates the essence of being “in the know” by offering premium and trusted local and international brands, with unbeatable value to savvy shoppers nationally. It’s really important for me that the work we do and the brand and marketing functions support the overall business strategy.

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Marketing Fast Fashion Fashion Accessories 130

Retail Focus

APRIL 2, 2024

Retail Focus speaks with several specialist companies in this area about some of the latest trends they have noted in reference to visual merchandising, as well as their new solutions designed to help retailers win new business and keep hold of valuable customers.

Visual Merchandising 147

Visual Merchandising Consumer Shopping Marketing 147

Retail TouchPoints

MARCH 12, 2024

Strategic brand partnerships and collaborations can help merchants raise brand awareness and expand into new markets. The line features hundreds of pieces, from versatile basics and on-trend fashions, with price points ranging from $7 to $35.

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Apparel Fashion Marketing Customer Experience 249

Retail TouchPoints

APRIL 5, 2023

secondhand apparel market is projected to reach $70 billion by 2027; globally the secondhand market is set to nearly double by 2027, reaching $350 billion. the online resale market is the fastest growing, with 21% growth [expected annually] over the next five years. Among Gen Z shoppers, 64% say they look to buy used before new.

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Fast Fashion Apparel Fashion Consumer 247

Retail TouchPoints

NOVEMBER 16, 2023

People are also adopting new diets: plant-based eating has increased, as well as diet trends such as Keto, Paleo, Mediterranean and Whole30. And with these trends come different opportunities for private-label brands. Other private-label brands include mentions, and some have symbols, signalling these diet trends on their packaging.

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Employee Engagement Consumer Marketing ATS 248

Retail TouchPoints

MARCH 31, 2022

Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input during the purchase journey. They aren’t bound by traditional constraints, and are gathering data far and wide to inform decisions with behaviors that no longer follow any established marketing models.

Marketing 276

Marketing Consumer Advertising ATS 276

Retail TouchPoints

MAY 2, 2024

The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments. The businesses that stay agile and data-driven are set to benefit the most. In the U.S.,

Customer Retention 261

Customer Retention Payment Services Marketing Telecommunications 261

Retail TouchPoints

APRIL 7, 2023

Many shoppers are cutting back their spending under the weight of more than a year of inflation, but there’s still good news for the luxury industry — 62% of its shoppers plan to spend the same or more on luxury in the next three months compared to the last three months , according to Saks Fifth Avenue ’s Saks Luxury Pulse survey.

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Marketing Fashion Consumer Planning 254

Retail TouchPoints

OCTOBER 6, 2023

Brands can delve into historical sales data, market trends and consumer insights to predict their seasonal demand patterns while factoring in changes based on promotions and actual sales. shoppers returned more — and earlier — than in the previous holiday season. That’s a win-win for brands and shoppers alike.

Fulfillment 282

Fulfillment Returns Shipping Promotions 282

Inside Retail

MAY 2, 2024

The release marks Walmart’s largest private brand food launch in 20 years and the fastest private food brand the retailer has brought to market. Retailers have the competitive advantage of leveraging existing brand recognition, shopper loyalty and supply chain strength to promote new private-label offerings to shoppers.”

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Promotions Consumer Marketing Accounting 147

Inside Retail

APRIL 26, 2024

It’s a trend that’s also playing out close to home with Roy Morgan’s Future of Australian Retail address highlighting the dichotomy between the $8 billion in sales cheap offshore marketplaces are sucking out of the market versus the increase in people wanting to shop more ethically and sustainably while still looking for quality.

Fast Fashion 162

Fast Fashion Fashion Payment Services Shopping 162

Inside Retail

MAY 6, 2024

The 364sqm NextGen Indigo store promises a redefined denim experience, tailored to the discerning tastes of Thai shoppers through various personalisation offerings. The region holds immense potential, with its vibrant markets and growing consumer base of young millennials and Gen Z shoppers.

Apparel 147

Apparel Fashion Consumer Shopping 147

Inside Retail

APRIL 4, 2024

But, in examining the chocolate wars of 2024, several other retailing trends emerge. These include the everyday shop versus maximising key retail trade periods, screens versus in-store footprint and retail media networks versus trade marketing. It’s essential to have the shopper marketing knowledge to accompany it.

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Supermarket Marketing Location Shopping 130

Retail TouchPoints

DECEMBER 6, 2022

Kohl’s and Pinterest have developed a series of online experiences as part of their long-term collaboration, leveraging the inspiration platform’s technology and data to tap into trends and feature products in new ways.

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Fashion Marketing Consumer Shopping 245

Retail TouchPoints

APRIL 1, 2024

This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior. Imagine stepping into a store where no one speaks your language.

Customer Experience 298

Customer Experience Clienteling Customer Retention Accounting 298

Retail TouchPoints

NOVEMBER 10, 2022

While large-scale surveys help identify macro trends and predictions, micro-surveys can glean new insights into specific communities of users. eBay Ads recently surveyed both groups to understand the trending themes among 2,000 online shoppers in the U.S. as well as the distinct nuances of 1,500 eBay shoppers.

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Advertising Shipping Consumer Shopping 255

Retail TouchPoints

MARCH 20, 2024

Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies rely on to target consumers with personalized ads. Although marketers have known this has been coming for quite a while now, what’s changed is that it’s officially started.

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Advertising Consumer Marketing Customer Experience 252

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. Retailers have a vast amount of data about customer shopping behavior and purchase history.

Merchant Services 275

Merchant Services Customer Retention Shipping Marketing 275

Retail TouchPoints

FEBRUARY 28, 2023

Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors. What is Marketing in the Moment?

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Promotions Consumer Marketing Location 267

Retail TouchPoints

FEBRUARY 17, 2023

Here are the five trends driving the New Retail Landscape in 2023: Social media-designed stores and experiences. Millions of impressions are generated each day on Instagram, Pinterest and TikTok, driving shoppers to in-store and online sales along with store traffic while creating brand awareness. and it is working.

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Outdoor Checkout Customer Experience Shopping 268

Mike Anthony

SEPTEMBER 26, 2023

Every market I visit is changing in many ways, and while each country is different, there are a number of unifying trends that are hitting almost everywhere. Yes, the balance between the trends might vary, but each of these is hitting pretty much everywhere to some degree. So what are the six trends that I’ve ‘borrowed’?

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Retail Trends Fulfillment Advertising Planning 100

Inside Retail

MAY 24, 2023

In an increasingly tough market, Abercrombie & Fitch has started its fiscal year on a strong note with group sales up by 2.9 However, as it bucks the general direction of the market and stands in marked contrast to the more negative results of many other discretionary retailers, it is an exceptional level of performance.

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Apparel Marketing Consumer Management 243

Inside Retail

FEBRUARY 5, 2024

Trends of 2023: Adapting to shifting consumer patterns Economic concerns and early shopping: Last year, persistent economic worries prompted consumers to exercise caution in their spending. Price sensitivity drove this trend, making it crucial for retailers to consider listing their products on marketplaces.

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Shipping Fulfillment Returns Accounting 130