Inside Retail

JUNE 5, 2022

H&M Group is piloting tech-enabled shopping solutions across its US Cos stores as part of its strategy to tap into the in-store technology-driven retail experience, to deepen its customer relationships. Meanwhile, there are other types of mirrors used for virtual try-on and styling.

Checkout 242

Checkout Returns Customer Experience Shopping 242

Inside Retail

FEBRUARY 14, 2024

Williams’ global flagship store on Sydney’s George Street, which opened at the end of last year, revealing an industry-leading virtual showroom and customer service hub that is redefining the customer journey. The ground floor of the flagship is dedicated to the physical customer, while level two is for the virtual shopper.

Net Profit 262

Net Profit Customer Experience Accessories Location 262

Retail TouchPoints

AUGUST 30, 2021

Gap has acquired Drapr , a virtual apparel try-on application designed to help shoppers find the best clothing size and fit for their personal style and body type. We plan to leverage Drapr to help Gap improve the fit experience for our customers and accelerate our ongoing digital transformation.”. “We

Returns 279

Returns Apparel Shopping Planning 279

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers must provide compelling reasons for in-store visits, blending digital and physical experiences.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JULY 12, 2022

AR is changing that, and as a result retailers and other commerce-focused platforms are rolling out new AR tools left and right — Amazon , IKEA , Google , Snap , Savage X FENTY , Pinterest and Chewy , to name just a few. Enter retail. For that reason, when Walmart rolls out new tech, it’s noteworthy.

Apparel 363

Apparel Inventory Management Consumer Shopping 363

Inside Retail

NOVEMBER 3, 2022

Identifying opportunities for retailers . Each strategy unlocks specific use cases, as an effective way for retailers to identify where the metaverse can have an impact. . Use cases include: Virtual Stores. Virtual stores enable brands to interact and connect with their customers at a new level. Branded Virtual Products.

Consumer 263

Consumer Store Layout Merchandise Store Fulfillment 263

Inside Retail

APRIL 28, 2021

As bricks and mortar retailing returns to pre-pandemic rates, business owners are left to question whether the traditional in-store experience suffices in this new, convenience-driven consumer world. Recently, ShopExp have set their sights on a key consumer pain point: fit recommendations. You don’t need to anymore….

Fashion 130

Fashion Returns Consumer Accounting 130

Inside Retail

APRIL 28, 2021

As bricks and mortar retailing returns to pre-pandemic rates, business owners are left to question whether the traditional in-store experience suffices in this new, convenience-driven consumer world. Recently, ShopExp have set their sights on a key consumer pain point: fit recommendations. You don’t need to anymore….

Fashion 130

Fashion Returns Consumer Accounting 130

Retail Wire

JULY 7, 2021

A lack of standardized sizes and open fitting rooms has led to record returns of clothing since the novel coronavirus pandemic hit the U.S. Retailers including Walmart are now moving into virtual fitting room technology in an effort to improve the customer experience and reduce the high cost of processing returns.

Returns 130

Returns Customer Experience 130

Retail TouchPoints

JUNE 21, 2022

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. Enhancing Physical Retail with Digital Tools. Photo courtesy of Amazon.

Payment Services 204

Payment Services Checkout Fashion Jewelry 204

Retail TouchPoints

MAY 9, 2023

Alteration services can be accessed at home, in the fitting room or virtually; Reselling — in 2019, Neiman Marcus Group made a long-term equity investment in resale platform FashionPhile. ” . ”

Jewelry 293

Jewelry Accessories Shopping Customer Experience 293

Retail TouchPoints

AUGUST 23, 2023

The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be here to stay. Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand.

Drop-Shipping 206

Drop-Shipping Visual Merchandising Consumer Apparel 206

Retail TouchPoints

OCTOBER 5, 2021

Gap has acquired Context-Based 4 Casting ( CB4 ) , a startup that uses AI and machine learning tools to transform retail operations, increase sales and improve the customer experience. Retailers and quick service restaurants are increasingly buying up tech companies in a bid to stay competitive.

Customer Experience 238

Customer Experience Consumer ATS 238

Inside Retail

MARCH 27, 2023

Last year saw numerous brands launching virtual collections, including Gucci, Adidas, Zara and Prada. Australian online retailer The Iconic has auctioned its first NFT to celebrate its Runway X Metaverse show. E-commerce platforms were quickly modernised, bringing in rudimentary AI functions and virtual reality (VR).

Fashion 246

Fashion Marketing Target Market Accessories 246

Retail Focus

JANUARY 24, 2024

From the adrenaline-fueled gaming streams to the cozy corners of ‘Just Chatting’ rooms, Twitch in the UK offers a virtual mosaic of interests and activities. These streams offer more than entertainment; they are virtual gatherings where strategies, updates, and gaming culture are shared and celebrated.

ATS 130

ATS 130

Retail TouchPoints

AUGUST 9, 2022

As the brand continues its digital transformation , it is also examining how to create new experiences in brick-and-mortar retail. Customers will also find a dedicated studio showcasing Abercrombie’s denim offerings, as well as fitting rooms outfitted with customizable lighting for a more customer-friendly try-on experience. “We

Fashion 259

Fashion Location Shopping Marketing 259

Retail TouchPoints

OCTOBER 4, 2023

A store’s design plays a crucial role in creating a safe and healthy space for consumers, with the largest group of consumers ( 44% ) saying they wanted “sensitive fitting room experiences ” that included more spacious rooms outfitted with mirrors so they could have a more private try-on experience. “A

Visual Merchandising 308

Visual Merchandising Consumer Outdoor Checkout 308

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. That’s why these immersive experiences need to be a near-term goal, and not part of retailers’ five-year plan. Face Effects: Digital Fitting Rooms. World Effects: Digital ‘Feng Shui’.

Customer Experience 314

Customer Experience Social Commerce Advertising Shopping 314

Inside Retail

OCTOBER 6, 2021

CB4’s technology has been implemented by several fashion retailers, including Levi’s, Urban Outfitters, Lidl, and Kum & Go. Gap says the acquisition will help it transform its retail operations and improve the customer experience by enhancing predictive analytics and demand sensing. “We

Customer Experience 147

Customer Experience Fashion Returns Consumer 147

Inside Retail

JANUARY 20, 2022

Amazon’s recipe for the department store of the future includes algorithmic recommendations and what one corporate director called “a magic closet” in the fitting room. Inside, the dressing room is “a personal space for you to continue shopping without ever having to leave,” Vasen said.

Fashion 130

Fashion Department Stores Checkout Apparel 130

Retail TouchPoints

APRIL 14, 2021

Athleticwear brand adidas unveiled a global flagship store in Dubai that the retailer calls its most digitally connected and sustainable store in the Middle East. A Tech-Enabled, Tailored Browsing Experience. Technology also allows shoppers to browse through stock, sizes and various products via smart mirrors and immersive screens in-store.

Outdoor 278

Outdoor Consumer Apparel Location 278

Retail TouchPoints

OCTOBER 25, 2021

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By creating deeper, personalized experiences, retailers will be able to increase sales.

Payment Services 313

Payment Services Shrinkage Accessories Consumer 313

365 Retail

MAY 8, 2024

True Fit , the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced that, following its launch in Shopify at the end of 2023, it is now driving a 14% average GMV growth for fashion brands on the platform, giving rise to the next generation of scaling fashion retailers.

Fashion 64

Fashion Merchant Services Apparel Returns 64

Retail TouchPoints

DECEMBER 6, 2021

Home furnishing brand Cloth & Company is working with 3D asset creation and management provider All3D to help even small retailers and designers overcome this challenge through the creation of virtual showrooms using 3D rendering software. Modern Technology Makes Digital Experiences Easier and More Accessible.

Drop-Shipping 245

Drop-Shipping Home Furnishings Shipping Management 245

Retail TouchPoints

APRIL 12, 2021

A 17,000-square-foot outdoor turf field and running track, a rock-climbing wall, batting cages and golf hitting bays — these are just a handful of the features adding excitement to the new experiential retail concept — House of Sport from DICK’S Sporting Goods. People want to swing a bat, try a golf club, touch a fabric, try on a shoe.

Sporting Goods 309

Sporting Goods Outdoor Apparel Visual Merchandising 309

Retail TouchPoints

NOVEMBER 8, 2022

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. retail sales. There’s no time for ill-fitting, poorly described items. How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins.

Returns 295

Returns Markdowns Inventory Management Customer Experience 295

Retail TouchPoints

APRIL 20, 2022

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. Will it fit in my space? Examples include jewelry, cosmetics, apparel, luxury items, automobiles and furniture.

Boutique 296

Boutique Jewelry Shopping Apparel 296

Retail Focus

AUGUST 24, 2022

Designed by Barber’s team on the ground in London; King Living came to Barber Design for their reputation and deep knowledge in the retail design sector. After several online meetings and being initiated into the brand virtually- due to the pandemic- Barber learned about the King Living brand and their unique family-led approach.

Point of Sale 299

Point of Sale Location Customer Experience Management 299

Retail Gazette

JULY 17, 2023

The new offering allows users to take two pictures of themselves in tight clothing for Zalando to predict a person’s body measurements and help them find the right fit for their clothing purchases. Through the work of the team the retailer has already slashed size-related returns by 10%.

Fashion 95

Fashion Returns Marketing 95

VMS

DECEMBER 7, 2021

(PRESS RELEASE) CALGARY, AB – Retail clothing stores of the future will likely have fewer clothes, checkout stations, fitting rooms, employees—and square footage. Instead, you’re likely to see more self-service consoles that allow shoppers to virtually “try on” any garment. According to NOBAL Technologies, Inc.,

Shrinkage 86

Shrinkage Visual Merchandising Checkout Returns 86

Inside Retail

MARCH 4, 2024

” In addition to making purchases via the app, users can interact with an immersive sneaker showcase, which features 3D models of top releases on virtual shelving, using Apple Vision Pro’s 3D user interface. What this means for retail The Apple Vision Pro headset is still relatively new on the market. In 2020, 83.1

Shopping 130

Shopping Consumer Planning Marketing 130

Inside Retail

NOVEMBER 16, 2021

Fitness giant Peloton landed in Australia recently and has since rolled out several interactive showrooms in Sydney, in addition to its 115-plus stores in the US, UK, Germany, and Canada. The post Inside fitness giant Peloton’s new stores in Australia appeared first on Inside Retail. There are now more than 5.9

Apparel 147

Apparel Management Shopping Marketing 147

Retail TouchPoints

DECEMBER 14, 2021

Likewise, in retail design and experiential marketing, visual design and merchandising are also subject to an audience that now experiences the physical space virtually through these brand ambassadors who leverage their online social influence. Not all brands, social media influencers and brand ambassadors are a good fit together.

Marketing 314

Marketing Planning Consumer Fulfillment 314

Retail Wire

MAY 13, 2021

Walmart announced that it will acquire Zeekit, a virtual fitting room company, with the goal of enhancing its fashion image and growing sales. The retailer is working with fashion designer Brandon Maxwell, known for dressing Lady Gaga and Michell Obama, to oversee its Free Assembly and Scoop labels.

Apparel 100

Apparel Fashion 100

Retail TouchPoints

DECEMBER 7, 2020

The store is laid out in distinct sections for custom, rental and retail sales, and includes new fixture systems and co-creation tables for customers to work with expert stylists. Tablets also give customers the option to add items to their virtual fitting room, which then notifies a staff member to prep the try-on area.

Customer Experience 298

Customer Experience Location Consumer Apparel 298

Retail TouchPoints

AUGUST 12, 2021

“I have met dozens of computer vision startups but could not find a technology that can fit our industry and was strong enough to fulfill our goals. ” IL MAKIAGE joins a growing list of retail and consumer brands that are acquiring tech companies to bolster their data-driven capabilities. .” billion in 2019.

Consumer 264

Consumer Fulfillment Returns Shopping 264

Indigo 9 Digital

JUNE 29, 2023

Sephora’s Virtual Artist App By Tricia McKinnon You are shopping for furniture and you just found a piece you absolutely love. Fit into your space? And even if it does fit will it look good next to that side table you bought last Christmas? Here are ten retailers that have augmented reality functionality in their apps.

Shopping 98

Shopping Home Furnishings Retail Trends ATS 98