Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. The potential utility of biometric data to retailers is wide-ranging.

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Payment Services Loss Prevention Outdoor Consumer 273

Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue. No retailer can fight retail crime alone.

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Loss Prevention Store Layout ATS 293

Retail TouchPoints

JUNE 21, 2023

For as long as shrink has been an issue in retail, it’s primarily been tied to human mistakes or crime. These reasons are why retailers consistently turn to technology for help. Retailers are also testing autonomous delivery vehicles on the roads and drones in the air to avoid wrongly delivered items. billion in 2020.

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Loss Prevention Checkout Marketing ATS 252

Retail TouchPoints

FEBRUARY 23, 2023

Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions. It seeks to provide information that can help retailers decipher why customers return merchandise, in time and in season, to prevent future returns from happening in the first place.

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Returns Loss Prevention Planning Marketing 266

Shopify

SEPTEMBER 12, 2023

Learn how to minimize shoplifting with deterrents ranging from simple mirrors to electronic article surveillance technology.

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Loss Prevention 52

Retail TouchPoints

SEPTEMBER 29, 2023

Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. Most recently, he was CEO of home goods retailer Tuesday Morning.

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Visual Merchandising Loss Prevention Department Stores Store Operations 256

Retail TouchPoints

NOVEMBER 30, 2022

While statistics show that most types of property crime are decreasing, one important (and costly) sector — organized retail crime (ORC) — continues to rise across the country, according to the National Retail Federation. According to the NRF’s 2022 National Retail Security Survey , in addition to the astonishing 26.5%

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Loss Prevention Shopping Management Fashion 298

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods.

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Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9

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Loss Prevention Jewelry Customer Experience Management 265

Retail TouchPoints

OCTOBER 7, 2021

The solution was designed to help retailers achieve perfect inventory visibility, with zero waste and no losses, by tracking every unique item movement throughout the supply chain and collecting data in a cloud-based inventory repository.

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Retail TouchPoints

FEBRUARY 26, 2024

much has changed in the world, and in retail. We still have our first store in Bell Gardens, and in that store the merchandise is still diamonds and gold; the styles have changed a little bit, but it’s still relatively the same,” said CEO David Sherwood in an interview with Retail TouchPoints. That post-WWII period in the Western U.S.

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Loss Prevention Jewelry Payment Services Accounting 296

Inside Retail

JANUARY 30, 2024

Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model.

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Loss Prevention Shrinkage Inventory Management Markdowns 147

Inside Retail

APRIL 25, 2023

Ever since the pandemic shut down much of the retail and other industries, figures around retail crime have been steadily rising. So much so, that several retailers are starting to make more dedicated efforts to stamp it out. Many retailers have also invested in technology to solve the problem, but it hasn’t always worked.

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Loss Prevention Checkout Department Stores Planning 244

Retail TouchPoints

NOVEMBER 18, 2022

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments to steal easily resold merchandise such as pharmaceuticals, groceries, diapers and beauty supplies.

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Loss Prevention Store Operations Shopping Marketing 292

Inside Retail

JUNE 6, 2021

Retail profitability can be critically impacted through stock loss with inferior or outdated protection systems. Retailers face continual challenges with increasingly sophisticated shoplifters causing in-store ‘shrinkage’. The result is costing retailers billions in stock loss each year.

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Loss Prevention Shrinkage Shopping Returns 243

Retail TouchPoints

SEPTEMBER 13, 2023

Commerce is expanding rapidly, especially within the retail sector. retail sales have increased 8.8% Finding the Right Solution for Chargebacks The expense and complication caused by the chargeback process make it essential that retailers take steps to prevent them, otherwise profits will be impacted by attrition and transaction costs.

Payment Services 265

Payment Services Customer Experience Customer Retention Consumer 265

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 271

Payment Services Wholesale Store Layout Inventory Management 271

Retail TouchPoints

OCTOBER 27, 2021

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people to their stores — and keep them there. Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores.

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Consumer Loss Prevention Fulfillment Store Layout 264

Inside Retail

FEBRUARY 26, 2023

Data breaches are becoming more prevalent these days, and the retail sector is definitely seeing its share of attacks. The retail and wholesale industry was the fifth-most targeted industry, accounting for 8.7% in 2021,” Luq Niazi, Global Managing Partner, Industries at IBM, told Inside Retail. million ‘The Good Guys’ customers.

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Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The Retail Management Suite from Jesta I.S. The company currently operates 23 stores in Canada under the JD , size?

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Loss Prevention Management Planning Location 236

Retail TouchPoints

OCTOBER 13, 2022

Sensormatic Solutions has launched Sensormatic Solutions Computer Vision, a suite of tools created to address a wide range of real-world challenges retailers face in the current marketplace.

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Loss Prevention Promotions Customer Experience Planning 275

Inside Retail

FEBRUARY 27, 2024

The latest findings from the British Retail Consortium (BRC) cast a stark light on the escalating crisis of retail crime in the UK, painting a sobering picture of its impact on both businesses and communities. This rise comes despite retailers investing heavily in crime prevention, spending £1.2 billion (US$1.5

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Accounting ATS 130

Retail TouchPoints

MAY 12, 2022

The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness. Sensormatic Solutions has launched an enhanced Sensormatic IQ platform and transformative services.

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Loss Prevention Technical Support Management Consumer 277

Mass Relators

MAY 23, 2023

WASHINGTON — The National Retail Federation on Tuesday announced the recipients of its 2023 NRF PROTECT Awards, which the trade group calls the highest loss prevention and asset protection recognitions in the retail industry. Joan Manson, a leader in the loss prevention space for over 40 years.

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Loss Prevention Marketing Management ATS 52

Retail TouchPoints

NOVEMBER 10, 2023

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. According to Statista , retail ecommerce sales are predicted to reach $8.1 If not, retailers risk wasting their investment on the wrong sources or irrelevant audiences. trillion by 2026.

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Advertising Marketing Finance Consumer 324

Inside Retail

APRIL 22, 2024

Security cameras and access control systems are a vital layer of protection that all retailers should consider when it comes to store loss prevention strategies. AI analytics: By using AI in cameras to detect threats and suspicious behaviour, retail security teams can instantly respond to events.

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Loss Prevention Management ATS 147

Inside Retail

FEBRUARY 22, 2023

Datalogic , a global leader in the automatic data capture and factory automation markets, is excited to announce the release of the new Magellan 9600i and 9900i Multi-Plane (Bioptic) Scanner platform for retail check-out. This enables a variety of loss prevention AI solutions making the 9600i and 9900i a leveraged asset.

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Loss Prevention Checkout Customer Experience Accessories 130

Retail TouchPoints

NOVEMBER 17, 2023

The Home Depot has one major advantage over competing retailers that keep much of their inventory in back rooms, where it’s invisible to customers and associates alike. With its high store ceilings, the retailer can store many items in shelving way above the sales floor, ready to be taken down and put on reachable shelves.

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Loss Prevention Visual Merchandising Store Operations Fulfillment 236

Inside Retail

MAY 25, 2023

Retail crime in the US is becoming a real issue that is hurting the profitability of major businesses. Most recently, Brian Cornell, chair and CEO of Target Corporation stated that theft and organised retail crime is expected to reduce the company’s profitability by more than US$500 million compared with last year. Closing stores is.

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Shrinkage Loss Prevention Location Planning 130

Retail TouchPoints

DECEMBER 30, 2021

However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics. This approach can reduce fraud losses and improve the shopping experience for good customers. Consumers in every age bracket are in fraudsters’ sights.

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Merchant Services Accounting Payment Services Returns 291

Retail TouchPoints

FEBRUARY 16, 2024

trillion by 2027 – representing over 20% of overall retail sales. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. In the U.S.,

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Customer Experience Payment Services Consumer Management 281

Independent Retailer

JULY 8, 2021

The retail industry, like any other sector dealing with the COVID-19 pandemic, has seen its fair share of difficulties. As if dealing with the challenges of a pandemic was not difficult enough, retail stores are also dealing with increased security challenges. Remotely Manage Retail Locations. Reduce Retail Theft .

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Loss Prevention Shrinkage Management Location 98

Cisco Retail

DECEMBER 12, 2021

based retailers said that the COVID-19 pandemic increased risks for their organizations in 2020 and even as shoplifting rates decreased in 2021, the retail shrink rate remained steady at a 5-year high of 1.62%. So, what have been the top concerns in retail security from the past year? More than two-thirds of U.S.-based

Loss Prevention 143

Loss Prevention Kiosk Fulfillment Consumer 143

Inside Retail

DECEMBER 20, 2023

Societal pressures and a sense of entitlement suggest that this Christmas period will be a challenge for retailers to manage theft and customer aggression. The need for continued vigilance and innovative approaches towards retail crime prevention is essential to maximise retail profits and workers’ safety.

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ATS Management Customer Experience Department Stores 130

Retail Focus

AUGUST 8, 2023

Running a successful retail business involves juggling multiple tasks and responsibilities. In this article, we explore different aspects of retail business operations that you should consider outsourcing. Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping.

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Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. To meet demand and avoid supply chain-related shortages, some major retailers are bulking up their inventories now.

Payment Services 293

Payment Services Checkout Drop-Shipping Customer Retention 293

Independent Retailer

JULY 8, 2021

The retail industry, like any other sector dealing with the COVID-19 pandemic, has seen its fair share of difficulties. As if dealing with the challenges of a pandemic was not difficult enough, retail stores are also dealing with increased security challenges. Remotely Manage Retail Locations. Reduce Retail Theft .

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Loss Prevention Shrinkage Management Location 90