Retail TouchPoints

FEBRUARY 24, 2023

Creating your ESG Programs One of the best ways retailers can better align with consumers around trust is by putting their ESG initiatives at the forefront. A data strategy is central to the structure of ESG programs as well. To help drive employee adoption, retail leaders need to provide the right skills, resources and data.

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Retail Minded

MAY 4, 2023

In recent years, personal referrals and review websites have gained popularity as trusted sources of information, followed by news articles and company websites. A strong customer advocacy program is crucial for long-term success. This blog will outline five key steps to create a successful customer advocacy program.

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Retail TouchPoints

APRIL 2, 2024

One of the biggest factors supporting this dramatic improvement has been the CCU’s proactive approach — not only keeping counterfeit products off the site but also going after counterfeiters “wherever they are, to disrupt or dismantle their organizations,” said Kebharu Smith, Director of the CCU in an interview with Retail TouchPoints.

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Retail Minded

NOVEMBER 5, 2021

So, if you also want to improve your retail branding digitally, read this article to the end. You’ll learn simple yet effective strategies to improve your retail branding digitally. What Is Retail Branding? Today, branding is one of the most vital aspects of retail businesses. It’s a way of identifying a retail business.

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Mass Relators

APRIL 19, 2023

. – The National Association of Chain Drug Stores (NACDS) Foundation today announced the national expansion of Project Lifeline, a 15-month community partnership and research program led by the University of Pittsburgh’s Program Evaluation and Research Unit (PERU) to address substance use disorder (SUD).

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Retail Gazette

APRIL 3, 2024

A new team within the national policing’s intelligence unit, Opal, will soon begin gathering and analysing information about organised retail crime groups as part of the government’s plan to combat shoplifting. Funded by the recently established Pegasus partnership , the team is implementing training programs for retailers and police forces.

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Retail Focus

MARCH 7, 2022

Plus, there are benefits of going further to ensure loyalty programs are working – acquiring a customer is 25 times more expensive for a brand, but successfully retaining loyal ones can increase profits by up to 95%. Using B2B Customer Loyalty Programs. Read on to find out how B2B brands do it.

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Retail TouchPoints

NOVEMBER 24, 2022

However, it goes further than personalization, as shoppers expect brands to provide a unique experience without compromising speed, which retailers can easily deliver with a brand-owned app. The Movement from Website to Mobile App. Brand-owned apps serve as a hub for product listings, reviews and a user-friendly checkout process.

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Retail Minded

JULY 9, 2021

Yet, the pandemic disrupted client acquisition tactics forcing retail businesses to adopt new mechanisms to attract and keep customers. For instance, you can take advantage of retail space rental to set up a pop up store given the availability of storefront space due to business closures experienced in the past year.

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Independent Retailer

OCTOBER 21, 2021

The POS boasts robust hardware with a user-friendly merchant touchscreen and customer-facing display, along with powerful software tools to help retailers compete more effectively. The POS system offers inventory, sales and user tracking, remote store management via app and merchant web portal, and a free, built-in customer loyalty program.

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Independent Retailer

NOVEMBER 29, 2022

Loyalty programs are vital for ecommerce businesses to help build that deeper connection with shoppers. Brands can still be cost-effective with their loyalty programs by offering customers points in exchange for referrals, newsletter signups, or product reviews. Loyalty Programs are Vital to Ecommerce Survival.

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Retail TouchPoints

NOVEMBER 2, 2021

That said, communication with customers via mobile apps, emails, texts, push notifications and other strategies is really just the beginning of a successful mobile marketing program. In this day and age, it is imperative that retailers with a digital strategy implement customer journey mapping. Key Takeaways.

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Retail TouchPoints

JANUARY 3, 2023

Tapping data to further personalize and optimize program strategies. Instead of supplements that sit in bottles in your medicine cabinet, our belief is that health should be readily available in your pocket,” Yoshimura said in an interview with Retail TouchPoints. Driving Growth Through Subscription Services.

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365 Retail

DECEMBER 20, 2023

Common customer incentives encompass many forms of monetary discounts, referral bonuses, membership benefits, complimentary upgrades, coupons, goods rewards, and, notably, the esteemed loyalty points. Referral bonuses One of the fastest-growing customer retention strategies has existed for decades.

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Retail TouchPoints

DECEMBER 4, 2020

One of the best ways to boost brand loyalty in the retail sector is mobile apps. Let’s face it, retail has been having a very tough time recently. The Benefits of Referrals. Depending on your business model, you can take your referral program as far as you’d like, allowing for plenty of interest and an increase in app downloads.

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Retail Minded

JANUARY 13, 2023

If you want your independent retail business to be successful and grow, you need to adopt the right marketing methods. As an independent retailer, you need to draw potential customers to your business using both online and offline marketing strategies. Set Up a Google Business Profile. Utilize Social Media.

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Clover - Retail

MARCH 29, 2024

Improving retention and lowering turnover in retail starts with a strong recruiting process. In this guide, learn how to attract talented retail professionals and set them up for success as part of your business team. Identify key positions and responsibilities within your retail business. How big is your store?

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Retail TouchPoints

AUGUST 25, 2023

Every few decades, retail brands discover a new way to connect with consumers. Now, new developments in data technology have sparked a new approach for brands called Direct-to-Retail (D2R). The pandemic changed the retail space drastically and people weren’t shopping in stores for a while.

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Rain Pros

APRIL 3, 2024

This article explores how to navigate seasonal sale cycles for small retail businesses and maintain sound fiscal health during seasonal shifts. The primary cause of seasonal sales cycles for retail companies is inconsistent demand for goods and services at different times of the year.

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Mass Relators

JUNE 21, 2022

CVS Health will expand Project Health, its free, community-based health screening program, by entering two new areas: Las Vegas, Nev., Following these screenings, participants have the opportunity to meet with a nurse practitioner who can provide referrals for treatment and advice on follow-up care, the company said. “We

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Mass Relators

JUNE 13, 2023

Counselors will be available to answer questions about HIV prevention and treatment options, and provide referrals for PrEP (pre-exposure prophylaxis), FDA-approved medications that are highly effective in preventing HIV. The post Walgreens partnering to provide free HIV testing appeared first on MMR: Mass Market Retailers.

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365 Retail

DECEMBER 13, 2023

The retail industry is no exception to this trend. This, combined with consumers’ rising expectations, places huge pressure on retailers to implement AI and enhance the overall shopping experience, to maintain a competitive edge.

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Rangeme

NOVEMBER 15, 2022

With funnel understanding, you can build a customer retention strategy for e-commerce and retail. Rewards program – This can be a points-based or automatic system. Referral program – Create a referral program that rewards customers with money for each new referral of a friend or family member.

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Mass Relators

APRIL 5, 2023

The infusion clinic is referral-based and will provide treatments for rheumatology, gastroenterology, pulmonary, neurology, dermatology, oncology and other chronic conditions. For more than 50 years, Hy-Vee has operated retail pharmacies with more than 275 locations currently across eight Midwestern states.

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VMS

JULY 9, 2021

(PRESS RELEASE) DALLAS — Reflect Systems – provider of award-winning digital signage experiences for retail, entertainment venues, healthcare providers and corporate communications environments – announced the official launch of its new partner program, Ovation. Learn about our submission guidelines.

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Retail TouchPoints

NOVEMBER 22, 2022

Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. For the most well-rounded solution, retail brands should opt for a combination of both and delegate issues based on urgency, complexity and value.

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Mass Relators

AUGUST 10, 2023

This effort will expand the MGB Birth Partners Program and launch the Maternal Health Equity Postpartum Program in Suffolk County. March of Dimes is actively researching where this program will have the greatest impact and will select six locations later this year to implement it. “We The post CVS Health Foundation awards $6.6

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Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. When implemented strategically, employee advocacy can be a game-changer in the retail industry. Retail employees interact directly with customers, making them the face of a brand.

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Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022.

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Hyken

MAY 24, 2021

CustomerThink) Focus on customers’ goals which lead to sales and their referrals. SmarterCX) Now that it’s apparent BOPIS and curbside pickup isn’t a passing phase or temporary solution, but a powerful way for consumers to purchase, it’s time for retailers to consider what may be necessary for a successful customer experience.

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Inside Retail

JUNE 16, 2022

Last month, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia ’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. What was your first job in retail? Who is your retail hero and why?

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Inside Retail

APRIL 29, 2021

FDV contact officers should be trained in how to manage disclosures and provide support and referrals to external services for employees who may be experiencing FDV issues. The post How to support staff experiencing domestic violence appeared first on Inside Retail. Flexible work arrangements.

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Retail Focus

JULY 9, 2021

Retailers that use their brand communities to create emotional connections with their customers see a greater ROI from their marketing investment, a new study 1 by loyalty and engagement platform, LoyaltyLion has found.

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Mass Relators

OCTOBER 12, 2022

With 90% of Americans living within 10 miles of a Walmart, the retailer can offer solutions to care by meeting customers and patients where they live and work, the company said in announcing the initiative. WHRI is already demonstrating strong results, with a referral rate three times the industry benchmark, Walmart said.

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Retail Minded

SEPTEMBER 28, 2023

In the fast-paced world of indie retail, finding the right staffing solutions can make all the difference in your business’s success. This guide will explore the best tips for indie retailers to match their unique needs with the perfect staffing solutions. Doing so can tailor your staffing strategy to align with your goals.

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Indigo 9 Digital

AUGUST 18, 2023

It created a program where after becoming an official brand rep for Glossier, reps were given a code which they could share with friends and family. At one point Glossier had approximately 500 reps and this model proved to be very effective with peer referrals generating 70% of Glossier’s online sales at one point in time.

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Mass Relators

APRIL 26, 2021

said they have joined forces to launch a social determinants of health (SDOH) pilot outreach program. The program will identify MS patients impacted by SDOH so referrals can be offered to social work, behavioral health, or other appropriate resources. “The Outreach phone calls to Highmark members began April 19.

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