Retail TouchPoints

NOVEMBER 6, 2023

Example of a shoppable ad break under the new partnership. When customers see a product they are interested in during an ad break, they will be able to press arrows on their remote to browse an interactive onscreen product carousel, and they can then scan a QR code to check out on Walmart.com.

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Advertising Shopping Fashion Returns 249

Inside Retail

DECEMBER 13, 2022

With only three weeks left until the holiday break, here are my top five strategies that both managers and employees can introduce to ensure they feel comfortable expressing themselves and overcoming the end of year overwhelm. Yes, the holidays are a few weeks away, but you can’t keep pushing 110% until that point. Prioritise rest.

Management 264

Management ATS 264

Retail TouchPoints

JANUARY 16, 2023

Experts predict that worldwide retail ecommerce sales will grow by 56% over the next few years, reaching approximately $8.1 That’s why many brands are looking for strategies to elevate the digital shelf — the online touch points where products are displayed. They may even pick up something new that catches their eyes while browsing.

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Advertising Consumer Shopping Promotions 162

Inside Retail

APRIL 17, 2023

Even if you’ve got cash to splash (remember, less than half of Australian households have a mortgage), we’re being bombarded with headlines that probably make you think twice about parting with your hard-earned dollars. Retailers ignore this heightened awareness of ‘the value of a dollar’ at their peril.

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Department Stores Markdowns Boutique Supermarket 246

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. Retailers looking to maximize their investments in these systems must avoid giving customers any excuse to not use them — including poor performance (speed and availability). There’s simply too much data to wade through in order to quickly derive any useful meaning.

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Checkout Payment Services Location Point of Sale 241

Retail TouchPoints

APRIL 15, 2022

The COVID-19 pandemic exacerbated the many issues affecting brick-and-mortar stores: retailers large and small closed a record-breaking 12,200 stores in the U.S. Retailers are looking for new ways to connect with their customers and to become more agile and nuanced in how they communicate. But not everybody lost.

Shopping 244

Shopping Consumer Management Location 244

Inside Retail

MAY 16, 2024

All four brands are globally distributed with strong retail sales and partnerships throughout Australia, New Zealand and North America, and a growing presence in Europe. Bond-eye currently has a presence in 31 countries through its direct-to-consumer (DTC) e-commerce business and global retail partnerships.

Fashion 147

Fashion Boutique Marketing Management 147

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

FEBRUARY 12, 2024

As we did in 2023 , the Retail TouchPoints team has picked our favorite ads (plus a few that didn’t quite get through the goalposts). All in all, two great spots from these newcomers who got their point across while demonstrating how in tune they are with today’s consumers. even though Tony Romo insists that there’s no “t” in Skechers.

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Consumer Shopping Shipping Customer Experience 261

Inside Retail

MARCH 19, 2024

Now, just when the fashion industry should be waking up and breaking free of this vicious cycle, it’s heading in the opposite direction. Ultra-fast fashion is marked by even faster production cycles, blink-and-you’ll-miss-it trends, and poor labour practices. How is this even possible? million items in the same amount of time.

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Fast Fashion Fashion Accounting Consumer 246

Retail TouchPoints

MAY 4, 2023

And yet 2023 may be remembered by C-suite marketing teams everywhere as the year when the not-very-exciting category of digital signage became supercharged thanks to two key elements: retail media networks and first-person data. Innovation Leads The Way To be sure, these are not your father’s kiosks.

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Kiosk Marketing Grocer Consumer 314

Inside Retail

JULY 5, 2021

Accenture refers to “supply unbounding” — lifting the physical restrictions of distance from your supply chain by moving production closer to the point of demand. Australia also has its own unique set of challenges that retailers will be familiar with. Customer experience emerged as the crucial battleground for retailers.

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Fulfillment Supply Chain Management Shipping Accounting 246

Retail TouchPoints

MAY 16, 2023

The different app tiers will have different amounts of content experiences available to you at different price points. These efforts could help the retailer turn its fortunes around after facing serious challenges in the past year, including the departures of its co-founders and SVP of Marketing, Communications and Membership.

Planning 234

Planning Promotions Consumer Marketing 234

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9 It’s about keeping employees and shoppers safe.

Loss Prevention 261

Loss Prevention Jewelry Customer Experience Management 261

Retail TouchPoints

JANUARY 22, 2024

“I like to joke and say that we specialize in the areas of poo, periods, pee and snot,” said Andy Ford, Global Head of Product Design at Kimberly-Clark in an interview with Retail TouchPoints. Instead, the company’s brand websites and apps link together an intricate network of geo-located retail partners. “We’re

Consumer 256

Consumer Marketing Spend Marketing Customer Experience 256

Retail TouchPoints

OCTOBER 19, 2023

Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power outages. For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business.

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Telecommunications Point of Sale Kiosk Checkout 237

Retail TouchPoints

FEBRUARY 26, 2024

much has changed in the world, and in retail. We still have our first store in Bell Gardens, and in that store the merchandise is still diamonds and gold; the styles have changed a little bit, but it’s still relatively the same,” said CEO David Sherwood in an interview with Retail TouchPoints. That post-WWII period in the Western U.S.

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Loss Prevention Jewelry Payment Services Accounting 294

Retail TouchPoints

DECEMBER 1, 2023

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Remember the Black Fridays of yore? Frenzied masses lined up in the cold, then a stampeding rush to be the first to get at the discount TVs?

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Shopping Advertising Consumer Accounting 283

Retail Focus

SEPTEMBER 27, 2022

Even though carrying additional bags with you may weigh you down, especially since the more you shop, the more you will have to carry, hear us out. Much of the retail industry has turned digital, and more and more places have started accepting mobile payment services like Apple Pay, Samsung Pay, and Google Pay. 2: Dress Smart.

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Shopping Payment Services Promotions Accessories 130

Retail Gazette

DECEMBER 8, 2023

Leading brands are now approaching loyalty as a digital transformation initiative, with retailers including Victoria’s Secret, Under Armour and JD Sports all having launched or redesigned their loyalty programmes in recent months. Promotion and loyalty solution Talon.One has just released its latest report: Loyalty Strategies for 2024.

Customer Retention 106

Customer Retention Promotions Checkout Accounting 106

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. To effectively respond to these challenges, retailers must bolster their processes and technology stacks to ensure shoppers have access to the products they want, when they want them.

Supply Chain Management 304

Supply Chain Management Customer Experience Shipping Management 304

Inside Retail

FEBRUARY 7, 2023

Even if that means going to several different channels, as long as the maintenance of each of those isn’t too complicated, you’ll be much better off.” Brands seeking to break away from the Google-Meta duopoly in the digital advertising market need to be agile and adaptable to match today’s digital landscape.

Advertising 246

Advertising Returns Promotions Checkout 246

Inside Retail

MAY 2, 2023

Ensuring their survival Liz Joldeski, Executive Officer at Mainstreet Australia, told Inside Retail that main streets provide opportunities for people and their communities to work, shop, be entertained and access community services among a range of other offerings.

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Returns Shopping Location Promotions 293

Inside Retail

JANUARY 12, 2023

Another found: short breaks have an advantage over longer vacations on some measures, and this may be explained by attributes of the environment and activities in which vacationers engaged. Many of us were dreading work even before the Christmas break. Photo by RF._.studio/Pexels studio/Pexels , CC BY. Read the original article.

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Returns Employee Engagement Management ATS 130

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. We’re seeing a shift of focus in the retail environment,” explained Publicis Sapient Head of Retail Strategy for North America Hilding Anderson in an interview with Retail TouchPoints. “We UK, Germany and Australia.

Merchant Services 305

Merchant Services Shipping Customer Experience Grocer 305

Retail TouchPoints

MARCH 15, 2024

The first optimization area breaks down into where your products appear in search engine result pages (SERPs) and your ad placements. Identifying the performance and optimization opportunities for all these elements requires digital shelf analytics (DSA) to cover a variety of data points. How can Web Scraping Help?

Inventory Management 254

Inventory Management Telecommunications Location Marketing 254

Inside Retail

MARCH 17, 2024

Sustainability as a design problem Gogos, founder and designer, told Inside Retail, “I had a really great creative solution in my brain for circularity for the business and I felt really confident moving forward with it.” I think that recognition for sustainable outcomes should triumph even good design at this point,” said Gogos. “If

Fashion 130

Fashion Consumer Shopping Marketing 130

Retail TouchPoints

NOVEMBER 16, 2023

The perception or image of private-label brands has evolved — from being seen as a cheaper or lower-quality alternative to now being viewed as credible products, even outperforming national brands. is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6

Employee Engagement 260

Employee Engagement Consumer Marketing ATS 260

Inside Retail

NOVEMBER 23, 2021

It’s beginning to look a lot like…the time of the year we make future predictions about the retail industry! Last year, I wrote a piece for Inside Retail about why I try to avoid making specific future predictions, and instead try to look for deeper trends and what is driving them. The ABS Retail Trade data shows a clear pattern.

Consumer 130

Consumer Shopping Accounting Fulfillment 130

Inside Retail

JUNE 25, 2021

“Even though we don’t want to impose burdens unless we absolutely have to, unfortunately, this is a situation where we have to,” NSW state Premier Gladys Berejiklian told a press conference. . “There was no point doing it for three days or five days because it wouldn’t have done the job.”

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Outdoor Supermarket Shopping Consumer 226

Retail TouchPoints

APRIL 3, 2024

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. Retailers must also consider different tools and techniques that simplify the actual process of changing and displaying digital signage content.

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Promotions Customer Experience Point of Sale Accessories 277

Inside Retail

AUGUST 22, 2023

By any metric, the Fifa Women’s World Cup was an international phenomenon, with the tournament providing huge opportunities for retailers to capitalise on the buzz around the event. It was on the verge of selling out of stock – even though the country did not progress to final stages.

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Promotions Accessories Management Location 246

Retail TouchPoints

JUNE 21, 2023

No registration is required to participate, making the program even more inviting. The program is designed to serve as a starting point to help inspire people to get creative, and it’s flexible enough to fit with different people’s paces and learning styles.

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Shopping Location Customer Experience ATS 240

Retail TouchPoints

FEBRUARY 1, 2021

Dress clothing retailers such as Brooks Brothers filed for bankruptcy , while athleisure wear boomed. Retailers that relied heavily on store sales had to regroup after the pandemic hit. The customers of one of my clients, a retailer of hobbyist products, skew older and retired and did less shopping online.

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Customer Experience Checkout Consumer Marketing 306

Inside Retail

NOVEMBER 23, 2022

Christmas is a time of joy, celebration and festivities, but it can also be one of the most stressful for retail staff. You don’t want to push someone to breaking point without knowing it and lose an employee. Make sure your team are really relaxing when they’re on a break. Manage your staffing. Reward your team.

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Management Promotions Customer Experience ATS 130

Wiser

APRIL 18, 2023

There are a lot of moving parts that go into a product launch, and any one of them can make or break the successful implementation of your new product. You need to identify your target audience, their motivations, their goals, and, most importantly, their pain points. That’s your opening.

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Advertising Promotions Planning Marketing 158

Retail TouchPoints

NOVEMBER 11, 2022

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. Warehouses are arguably the most analog sector of the retail ecosystem and face a high number of bottlenecks. Fulfilling online orders is more complex and requires a lot more labor than brick-and-mortar retail store stock replenishment.

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Fulfillment Shipping Customer Experience Consumer 244