Inside Retail

OCTOBER 5, 2021

In its latest report, Talkdesk Research focused on retailers’ challenges in driving growth through strong CX and the investments they are making to overcome those challenges. Below are three key findings from the report about the future of retail contact centres. The future of customer service agents: .

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Retail TouchPoints

NOVEMBER 24, 2023

One thing brands and retailers can count on this holiday season is that shoppers are being more frugal when it comes to buying gifts. By implementing a comprehensive social commerce strategy, marketers can move the needle on their brand’s most important holiday goals, including increased revenue and new customer acquisition.

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Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. On the one hand, the accelerated state of e-commerce means there are countless opportunities for the prepared seller. Fulfilment of the future. Direct-to-consumer selling.

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Inside Retail

APRIL 9, 2024

Speaking to Inside Retail , Tan said the acquisition reflects Carousell Group’s recent focus on the luxury sector and its broader efforts to improve the experience of buying and selling pre-owned luxury items. We will do so by continuing to make selling and buying luxury bags convenient and trusted”.

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Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail.

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Inside Retail

FEBRUARY 6, 2024

These findings come from Rithum, the global e-commerce leader formerly known as CommerceHub and ChannelAdvisor, which published its global Online Consumer Behaviour Report , which surveyed 1000 consumers in Australia. This underlines the critical role of brand trust in a world dominated by digital marketplaces.

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Inside Retail

NOVEMBER 24, 2021

In a year like no other, e-commerce continues to see meteoric growth driven by the pandemic. With the two dominant deal days in our rearview mirrors and the world still largely at home due to the pandemic’s restrictions, the e-commerce onslaught will continue, causing retailers to adjust their fulfilment strategies to stay afloat.

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Retail TouchPoints

FEBRUARY 3, 2021

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021. Boring won’t cut it.

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Retail TouchPoints

JANUARY 7, 2022

New data from Retail TouchPoints indicates that 73% of retail organizations believe the main reason to implement corporate social responsibility (CSR) initiatives is that it’s the right thing to do. But despite the initial shift toward the all-consuming COVID-19 response, brands and retailers should now recalibrate their perspectives.

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Retail Focus

DECEMBER 10, 2021

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry. uplift in UK retail sales this year point to plenty of opportunities for firms to harness — with a further eight in 10 CEOs already looking forward to bigger gains in 2022. . Estimates of a 4.2%

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Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. Use Existing Data and Research to Find New Revenue Streams Launching a new revenue stream can be costly, risky and time-consuming. of ecommerce sales in 2024.

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Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Inside Retail

JANUARY 22, 2024

The retail landscape is undergoing a seismic shift. This presents both challenges and opportunities for retailers, demanding strategic investments and intelligent partnerships. Navigating the tech boom In the face of a projected 42 per cent surge in retail technology spending, many are scrambling to tap into its potential.

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Retail TouchPoints

JUNE 8, 2023

After more than a year of hype (followed by hype fatigue), experts and practitioners are split on whether the metaverse and Web3 will have a meaningful impact on the retail industry. The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago.

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Retail TouchPoints

FEBRUARY 5, 2024

Retail media networks (RMNs) have taken the digital ad world by storm over the last few years. The ability to monetize your website(s) as a media network offers a new, welcomed revenue stream in a highly competitive and ever-evolving commerce landscape. Complexity cannot live here.

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Inside Retail

OCTOBER 11, 2023

According to Statista, the US furniture retail category is worth $379.6 Coco Republic has launched a number of stores across the US in recent years, and runs a local e-commerce site in the country. billion annually, and is expected to grow by a CAGR of 3.91 per cent between 2023 and 2028. billion, but is expected to grow 4.46

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Retail TouchPoints

AUGUST 3, 2021

The resale market is set to hit $36 billion by 2024, growing at 39% CAGR (versus overall retail at approximately 2% pre-pandemic). Fashion resale is quickly becoming a bright spot in an otherwise gloomy COVID retail slump. Fashion resale is quickly becoming a bright spot in an otherwise gloomy COVID retail slump. Fashion Resale.

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Retail TouchPoints

DECEMBER 20, 2023

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved.

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Inside Retail

JUNE 14, 2023

RedMart by Lazada, Singapore’s first fully digital grocer, recently released the findings of its latest research into Singaporean grocery shopping and restocking habits. We have also seen an increasing focus for health and wellness, alternative protein products, dairy alternatives and alcohol-free products,” he told Inside Retail.

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Inside Retail

JANUARY 24, 2024

‘Back to the Future: Why Retail is Getting Back to Basics’ has been announced as the theme for this year’s iMedia Online Retail Summit. In the aftermath of the post-pandemic online retail boom, the industry is witnessing retailers hone a critical skill: staying power.

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Inside Retail

APRIL 13, 2023

Luggage brand July are making big moves in the Australian and international retailing landscape. The brand recently opened its new flagship store in Melbourne’s CBD , after launching its e-commerce store in New Zealand. Li also discusses July’s future expansion plans, announcing a date for its first bricks-and-mortar store overseas.

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Inside Retail

AUGUST 17, 2022

As inflation and rising interest rates start to bite and reduce consumers’ spending capacity and confidence, Australian e-commerce sales declined sharply in July. . per cent of retail spending in the country during the last financial year, e-commerce’s share of wallet is significant. . Representing 19.3 Search engines.

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Inside Retail

MAY 22, 2023

Alongside many retailers, Amazon Australia is facing a changing customer landscape. While you might not think of Amazon as a homewares retailer, according to the business’ consumer PR manager Duncan Fredericks, homewares is a definite growth area for the e-commerce giant.

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Retail TouchPoints

JANUARY 31, 2024

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are higher than ever. The 2024 Connected Retail Report includes a survey of 1,012 U.S. The 2024 Connected Retail Report includes a survey of 1,012 U.S.

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Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. So it’s critical that retailers find ways to help consumers feel confident in their brand. As a result, shoppers have more touch points with a brand before making a purchase than ever before.

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Inside Retail

APRIL 6, 2022

Inside Retail : Tell me about the decision to enter the homewares category. We know from research that people want to express themselves more at home through redecorating and styling, but don’t always know how or feel that it’s not affordable. There’s been some great organic discussion too on the future of the flat sheet.

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Inside Retail

MARCH 10, 2024

DFS Group, the world’s foremost luxury travel retailer, and Douyin Life Service, China’s leading short-video platform, have forged an unprecedented alliance, heralding a new era of shopping experiences tailored to Chinese travellers. But now, the ‘phygital’ shopping model is becoming the new normal.

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Retail TouchPoints

NOVEMBER 28, 2023

When you imagine retail media’s place in a marketing funnel, do your eyes look toward the bottom? If so, you may miss out on the full-funnel benefits of retail media networks (RMNs). The rise of social commerce , however, disrupts that notion entirely. So what does that mean for the rest of us?

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Retail TouchPoints

JUNE 20, 2022

The world has entered the next frontier of a commerce technological revolution. Savvy retailers will profit by linking brand pages from their metaverse location to existing websites. Do Your Research. Identify influencers you can use for future metaverse campaigns and begin to design assets for your own brand.

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Retail TouchPoints

AUGUST 3, 2020

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Orschell discussed the differences and overlaps among these consumer segments as well as other recent research.

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Retail TouchPoints

DECEMBER 20, 2021

The global social commerce market is expected to reach $2.9 trillion by 2026, and B2C brands are poised to make up nearly all of that revenue, according to Research and Markets analysis. As a result, brands and retailers across categories are focused on bolstering their social commerce capabilities.

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Retail TouchPoints

JULY 22, 2021

Snap has acquired 3D and AR commerce company Vertebrae in order to expand its services for retail clients. The deal will give the visual social network a leg up from competitors, which have all been attempting to expand and optimize their social commerce offerings.

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Retail TouchPoints

MAY 31, 2022

This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand. The question is whether retailers can overcome the “experience gap.” The Gen Z Factor.

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Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. A lot of the same rules apply for user interface (UI) as they do for in-store commerce,” explained Pitié in an interview with Retail TouchPoints. Ecommerce sales are expected to hit $6.3 Are these two things connected?

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Inside Retail

MAY 22, 2022

The stunning couture collection entwined with cult fiction sent a strong message to the industry: The future of fashion is physical and digital. The audience was suddenly taken on a journey as the camera moved swiftly through a 3D version of New York City, then slowed down to explore a virtual DA retail store. Be the change.

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Retail Times

FEBRUARY 27, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retail Times - Retail Times, the free online source for all retail sector news

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Retail TouchPoints

JANUARY 31, 2022

Pinterest has launched AR try-on for home décor products, enabling “Pinners” to virtually place items in their home and try before they buy from a retailers including Crate & Barrel , CB2 , Walmart , West Elm and Wayfair. on iOS and Android apps and will be available globally in the future.

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