Retail TouchPoints

MAY 25, 2022

With increased personalization becoming more important to consumers, how can you strike the right balance between creating a bespoke experience and respecting your customers’ right to privacy? Balancing Privacy and Personalization. Data privacy practices should work seamlessly to enhance the individual experience.

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Accounting Consumer Returns Marketing 301

Inside Retail

AUGUST 23, 2023

But with strong financial penalties for breaching legislation around consumer privacy – such as the Privacy Act in Australia and the General Data Protection Regulation (GDPR) in Europe – as well as the reputational cost around a data breach, he believes that the approach to data collection is starting to shift.

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Customer Experience Consumer Management ATS 246

Retail TouchPoints

JANUARY 19, 2022

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying it’s important to them. But there are glimpses of hope — the upcoming California Privacy Rights Act ( CPRA ) will be the closest thing the U.S.

Customer Experience 315

Customer Experience Consumer Accounting ATS 315

Retail Wire

APRIL 25, 2024

The FTC is giving back $5.6 million to consumers due to a settlement with Ring, an Amazon-owned company. The issue arose when Ring failed to protect customers' private video footage from unauthorized access.

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Consumer 258

Retail Wire

DECEMBER 29, 2023

The Google privacy lawsuit reached a recent settlement and underscores the importance of user privacy and the ongoing debate surrounding it.

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Retail TouchPoints

SEPTEMBER 28, 2021

In fact, 90% of consumers say they care about data privacy, while nearly 30% have switched companies and providers over their data policies and data sharing practices, according to research from Cisco. As Privacy Concerns Mount, Transparency and Communication Are Key. Privacy is now part of the marketing mix,” said Kibel.

Marketing 272

Marketing Consumer Customer Experience Management 272

Retail TouchPoints

OCTOBER 25, 2022

The world has gone digital, and as a result, global concern regarding data privacy has skyrocketed. Against this backdrop, tech giants like Apple and Meta continue to weigh the best methods for providing privacy controls on behalf of their users, all while remaining mindful of potential blowback to the ad revenue that supports their business.

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Advertising Marketing Returns Consumer 267

Retail TouchPoints

AUGUST 16, 2022

As the benefits of personalization become more apparent, the rise in data privacy concerns and their impact on organizations are beginning to take center stage. How can retailers optimize the shopping experience with data privacy in mind using anonymous or non-personally identifiable information (PII)? Personalization with Privacy.

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Merchant Services Consumer Payment Services Location 252

Retail TouchPoints

APRIL 14, 2022

Privacy has always been a hot topic, but recently temperatures have been rising. On the bright side, these changes in the consumer privacy landscape can be a game-changer for retailers that take the time to truly understand their consumer. But how can businesses benefit from this in this new era of privacy protection?

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Advertising Consumer Promotions Location 265

Cisco Retail

JANUARY 25, 2024

How important is privacy in building and maintaining trust with customers? W hile more than 160 countries have omnibus privacy laws today, business leaders recognize that privacy is more than a… Read more on Cisco Blogs

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Inside Retail

NOVEMBER 21, 2021

We know that privacy laws in Australia are under the microscope and expected to continue tightening in 2022 (and beyond). That means brands need to find a viable alternative that allows for precise personalisation in a post-cookie, privacy-conscious world. . Off the back of the pandemic, e-commerce has (and continues to) boom.

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Point of Sale Checkout Advertising Accounting 264

Retail TouchPoints

NOVEMBER 15, 2022

million privacy settlement , the largest in U.S. For years Google has prioritized profit over their users’ privacy,” said Rosenblum in a statement. Google has agreed to a $391.5 Under the terms of the settlement, Google will make its location tracking disclosures clearer beginning in 2023. They have been crafty and deceptive.

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Accounting Location Advertising Consumer 244

Inside Retail

NOVEMBER 8, 2021

There are implications for the advertising industry as it navigates new data privacy and compliance rules: Reliance on third-party cookies has been estimated to lead to a 36-per-cent decrease in measured and reported ROAS. The post A new twist on privacy: planning for a post-cookie world appeared first on Inside Retail.

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Planning Advertising Accounting Marketing 263

Retail TouchPoints

DECEMBER 1, 2023

When Threads initially launched in July 2023 it was available in most global markets, but Meta held off on launching in Europe because of that region’s strict regulations around online services and data privacy.

Advertising 258

Advertising Accounting Marketing Consumer 258

Inside Retail

SEPTEMBER 8, 2022

So how can retail businesses collect useful information (data) yet reassure their customers their privacy is respected and protected when they visit stores? With Kepler, retailers can get the data they need to operate stores effectively without having to compromise on shopper privacy or take on privacy-related risks,” says Mah.

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Consumer Store Operations Promotions Marketing 147

Retail TouchPoints

JANUARY 15, 2021

Microsoft: Brad Smith, President of Microsoft, gave his vision for ensuring cybersecurity and customer privacy protection and discussed the tech industry’s responsibility to “exercise our conscience.”

Consumer 262

Consumer Marketing ATS 262

Cisco Retail

OCTOBER 18, 2023

Do consumers today care enough about protecting their privacy that they are willing to act? There was a time — just a few years ago — when consumers felt they had already lost the privacy battle. The… Read more on Cisco Blogs

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Consumer 52

Cisco Retail

JANUARY 26, 2022

It’s been more than 3 years since the EU’s General Data Protection Regulation (GDPR) went into effect, and over two-thirds of the world’s countries have now enacted privacy laws. Today, Cisco released its 2022 Data Privacy Benchmark Study , our fifth annual review of key privacy issues and their impact on business.

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Returns Accounting Management Consumer 124

Cisco Retail

JANUARY 24, 2022

Unfortunately, we’ve seen privacy rights abused by over-processing. We’ve also seen privacy rights inappropriately and antagonistically asserted for ulterior motives. At Cisco, we view privacy as a fundamental human right and drive our privacy program as a business imperative. Privacy as a Fundamental Right.

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Accounting Location Returns ATS 109

Retail Wire

JUNE 1, 2023

Amazon.com has agreed to pay more than $30 million to settle two federal lawsuits that claim the company’s Alexa voice assistant and Ring doorbell violated users’ rights to privacy. The Federal Trade Commission brought the suit against Amazon.

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Retail TouchPoints

APRIL 24, 2024

The latest delay comes after UK watchdog the Competitions and Markets Authority (CMA) raised a series of 39 “concerns” about the plan in January 2024, key among them the impact of Google’s cookie replacement, called Privacy Sandbox , on its competitors. “We

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Advertising Marketing Planning Consumer 200

Retail Wire

FEBRUARY 4, 2022

Meta’s stock took a drubbing this week when Wall Street got wind of its lowered forecast, attributed in part to Apple’s app privacy changes which in effect prevents Facebook from gathering the kind of user data it needs to sell advertising.

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Advertising Marketing 187

Retail Wire

MARCH 11, 2024

In a recent announcement, Airbnb declared a global ban on indoor security cameras within its listings. Previously, hosts were permitted to install indoor security cameras in common areas, as long as they were openly disclosed on the listing page and placed in visible locations.

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Location 130

Retail Wire

APRIL 20, 2023

A federal court has ruled in favor of a former Amazon Flex driver suing the company for violating the California Invasion of Privacy Act and the Federal Wiretap Act. Amazon sought to have the case go before an arbiter. It is accused of monitoring a Facebook group of Flex drivers, who shared their experiences on the job.

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365 Retail

JUNE 9, 2023

Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally. Considering that 88% of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy, this is especially concerning.

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Consumer Advertising Marketing Management 86

Retail Wire

SEPTEMBER 8, 2023

Companies including General Mills, Chick-fil-A, and Geico are facing lawsuits under the 1988 Video Privacy Protection Act (VPPA) for allegedly passing personal information about video viewers to third parties through tracking technologies like Meta’s Pixel or Google Analytics.

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Advertising Marketing 113

365 Retail

NOVEMBER 9, 2023

In today’s digital landscape, customers demand both personalisation and data privacy. In fact, 88 per cent of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy. Now, the onus is on retailers to find new ways to balance personalisation with privacy.

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Advertising Consumer Management Marketing 57

Cisco Retail

JANUARY 26, 2022

Moving a large part of our lives online and embarking on the hybrid work journey also brings up questions: such as which video conference system is most suited to an organization’s or individual’s needs, and what level of data protection and privacy is offered. Security and privacy are core to Cisco. APEC Cross Border Privacy Rules.

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Advertising Promotions Management Marketing 96

Cisco Retail

APRIL 29, 2021

Yet, there is a lot we can do as businesses to get it right from the very beginning, at the design stage, to build-in privacy, security, and human rights. We believe privacy is a fundamental human right and our technology reflects that. We don’t think of privacy as an add-on. Regulating AI. Collaboration.

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Promotions Accounting ATS 144

Independent Retailer

SEPTEMBER 29, 2022

Now they are starting to realize the perils that resulted from privacy policy changes instituted by Apple. Apple, maker of the iPhone and iPad, has made changes to the way it handles privacy for its users. The post Apple’s Privacy Changes Are Impacting Your Advertising appeared first on WholesaleCentral.com Blog. by Scott Frey.

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Advertising Marketing Returns Consumer 81

Retail Dive

OCTOBER 30, 2023

Learn three steps to build a privacy-centric retail media strategy to protect performance in 2024.

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Retail Dive

JANUARY 27, 2023

A lawsuit alleges the athletics retailer violated California’s privacy act. Meanwhile, Levi’s CEO Chip Bergh cited the author on why skinny jeans are not dead.

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Retail TouchPoints

MARCH 26, 2024

2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy.

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Advertising Apparel Consumer Marketing 251

Retail TouchPoints

MARCH 31, 2021

“New marketplace verification and disclosure requirements would jeopardize the privacy of millions of small online sellers by requiring them to publicly disclose their full name, address, phone number and email address,” according to a statement from Poshmark announcing the formation of the Protect America’s Small Sellers (PASS) Coalition. “We

Consumer 194

Consumer Accounting Promotions Planning 194

Inside Retail

DECEMBER 12, 2023

Protect your customers and business With increasing concerns over data privacy and stricter regulations, safeguarding customer data should be a top priority. Use the new year to reinforce your commitment to privacy and take the necessary steps to protect your customers and your business.

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Marketing Planning Customer Experience Consumer 246

Mulesoft

JUNE 14, 2022

Pretty Good Privacy (PGP) is a well-known encryption system that MuleSoft supports. Steps for using MuleSoft with GnuPG There are many PGP implementations; in this guide, we plan to cover how to use Mule PGP (Pretty Good Privacy) Encryption with GnuGP (GPG).

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Planning 68

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. In this article, you will learn 5 data security and privacy best practices in B2B SaaS subscription businesses. In fact, your SaaS product should be built with privacy from the ground.

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Customer Retention Management Marketing Location 52