Retail TouchPoints

OCTOBER 25, 2022

An easily movable point-of-sale area will allow stores to change their layouts in order to create a more experiential shopping journey, which will be supplemented with community, education and athletic events. Stores also will beef up BOPIS and ship-from-store options to support omnichannel consumer journeys.

Planning 147

Planning Point of Sale Shipping Outdoor 147

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

Shopping 190

Shopping Merchant Services Fulfillment Social Commerce 190

Retail TouchPoints

OCTOBER 9, 2023

The intersection of traditional shopping and ‘online experiences’ is unavoidable. It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. 3: Buy in-store, ship to home is gaining speed.

Fulfillment 279

Fulfillment Shipping Suggestive Selling Management 279

Retail TouchPoints

AUGUST 30, 2023

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale.

Checkout 205

Checkout Shipping Customer Experience Point of Sale 205

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. 3 Steps for Inspiring Customers to Stay Engaged.

Customer Retention 267

Customer Retention Shipping Point of Sale Consumer 267

Inside Retail

AUGUST 11, 2021

Iconic Australian bootmaker R.M.Williams is making its biggest ever capital investment in digital to provide customers with more choice and convenience while shopping, according to chief technology officer Nathan Alexander. “We’re That boot will then be made for them and shipped to them.”.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Inside Retail

JULY 1, 2021

Perhaps one of the biggest buzzwords of 2020 was ‘omnichannel’, as it became increasingly clear to retailers that they needed to offer customers more options on how and where they want to shop, whether it’s offering ship-from-store, click-and-collect, view instore inventory online or reserve-in-store. Enter unified commerce.

Shipping 182

Shipping Point of Sale Customer Experience Fulfillment 182

Small Biz Trends

JANUARY 24, 2022

Both platforms are designed to make it easier for an e-commerce business owner with no coding experience to set up shop easily. This plan comes with features such as point-of-sale and ecommerce analytics. Shopify Shipping: Shopify makes the shipping process easier for businesses. Setting Up Shopify Vs. Squarespace.

Payment Services 145

Payment Services Shipping Point of Sale Planning 145

Inside Retail

NOVEMBER 9, 2022

The brand is using this growth to make strategic investments, including upgrades to its existing stores, and the launch of a new, flagship location in Highpoint Shopping Centre on 10 December. There was more feedback on why they didn’t shop with us versus why we did,” McGahan said. “We We haven’t rushed this process.

Fashion 246

Fashion Accessories Point of Sale Shopping 246

Inside Retail

NOVEMBER 22, 2023

The holiday shopping season is teed up for its annual explosion of spending. However, unlike gift buyers heading to stores or shopping online these adversaries are not seasonal actors. Supply chain vulnerabilities : The complex web of suppliers, logistics partners, and distributors can introduce multiple points of vulnerability.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Retail TouchPoints

DECEMBER 21, 2023

When this person comes across an ad for a product that interests them — say, a backpack — getting that shopper through checkout as fast as possible is a top priority because as soon as they start moving, the sale is lost. Retailers used to be blind to who their shoppers are and what they’re shopping for, but not anymore.

Checkout 231

Checkout Payment Services Kiosk Advertising 231

A1 Retail

MAY 19, 2022

Used to fast, convenient online experiences, fashion consumers are demanding efficient in-store shopping, seamless customer service and exciting real-world experiences. Serving the needs of omnichannel shopping. Delivering on customer needs via technology .

Fashion 75

Fashion Clienteling Shopping Point of Sale 75

Inside Retail

AUGUST 13, 2023

When Entwined first took over the account, the company had five games in the market and was shipping printed material to 4000 sites three times a week. On a website or an app, a company can easily measure click-through and how the customer behaves on the shopping journey.

Point of Sale 130

Point of Sale Promotions Returns Accounting 130

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. retail sales surpassed general merchandise sales for the first time in history. Because of this ease, merchants have begun relying on POS financing to drive sales growth.

Merchant Services 311

Merchant Services Payment Services Accounting Jewelry 311

365 Retail

NOVEMBER 17, 2021

After all, the expected sales bonanza will turn to dust if it was not handled right; for instance, our research shows 62% of shoppers will abandon their search if they couldn’t find what they wanted. This is of particular value to young shoppers, 50% of whom do not have a credit card, and who now shop regularly for low-cost items using BNPL.

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

Retail TouchPoints

AUGUST 15, 2023

“We had been using our online shopping cart’s default checkout process, which required five to six clicks to get to the point where you can check out,” said Sean Valencourt, EVP of Information Systems at Polywood in an interview with Retail TouchPoints. “It It was an involved, intense process. said Narang.

Checkout 169

Checkout Merchant Services Payment Services Customer Experience 169

Retail TouchPoints

OCTOBER 10, 2023

The Inherent Messiness of Mobile For a growing number of consumers, mobile commerce is the new standard, particularly when it comes to Q4 holiday and gift shopping. The mobile web forces you to either remember a password you’ve long forgotten or enter in all your payment and shipping details. For retailers, however, mobile is messy.

Payment Services 220

Payment Services Social Commerce Accounting Customer Experience 220

Retail TouchPoints

NOVEMBER 3, 2021

margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek. More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery.

Payment Services 326

Payment Services Checkout Fulfillment Kiosk 326

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Revolutionising loyalty programs.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail Minded

JULY 3, 2022

Almost half of shops and ecommerce brands (52%) have experienced stockouts, resulting in a loss of sales. Other issues included increased shipping costs (suffered by 59% of firms polled), stockouts (52%), and the increased prices of raw materials (47%).

Wholesale 124

Wholesale Planning Shipping Point of Sale 124

A1 Retail

JUNE 16, 2021

Brands believe demand for in-person shopping remains strong, with over half (54%) of retailers saying physical outlets will always be a key focus for their brand and will co-exist with online channels for some time. ensuring in-store staff are equipped with mobile point of sale (mPOS) systems (23%).

Shopping 49

Shopping Point of Sale Customer Experience Shipping 49

RepslyBlog

SEPTEMBER 8, 2021

For many CPG brands, purchasing syndicated sales data from IRI or Nielsen is a critical part of understanding the journey their products make from distribution through to purchase. Traditionally, it was shopper marketing and category management teams that cared the most about point-of-sale data.

Point of Sale 52

Point of Sale Shipping Management Shopping 52

Retail TouchPoints

JUNE 2, 2023

We also have a heavy ship-from-store side, and it also drives our curbside pickup component. “From an active omni standpoint, [Manhattan’s platform is] our hub of understanding for how we fulfill our orders,” said Yekkes. “It It manages our BOPIS component.

Inventory Management 237

Inventory Management Management Fulfillment Supply Chain Management 237

Retail TouchPoints

FEBRUARY 22, 2021

Instead, focus on offering complementary but discrete shopping experiences that reinforce the brand and make the best use of technology in both mediums. . You can carry over a version of this micro experience online, by including a cookie in every package you ship. Sure, it’s not exactly the same — but that’s kind of the point.

Kiosk 244

Kiosk Customer Experience Point of Sale Checkout 244

Retail Minded

MARCH 10, 2022

While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit. The Value of Modern POS. The post WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Dead-Stock 98

Dead-Stock Fulfillment Payment Services Clienteling 98

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Independent Retailer

AUGUST 9, 2022

” “Some retailers haven’t started to embrace things like 5G in pop-up shops, but it is a game changer.”. For brands looking to take it a step further and really offer a personalized shopping experience, drop shipping capabilities can help save a sale when you do not have a certain size or color in stock that a shopper wants.

Drop-Shipping 53

Drop-Shipping Payment Services Kiosk Shipping 53

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

Loss Prevention 260

Loss Prevention Visual Merchandising Sporting Goods Store Operations 260

Rain Pros

MARCH 22, 2024

Customers will always have questions about which product is best for them, and despite the best efforts of business owners, sometimes a product isn’t the right fit, there are shipping delays, or other issues cause customers to become frustrated. In-store retailers can do the same when using a sophisticated point-of-sale system.

Point of Sale 52

Point of Sale Shipping Outdoor Target Market 52

Retail TouchPoints

MAY 4, 2021

The calendar widget we were using only showed the current month, and in a case where the cutoff for certain conditions like a shipping deadline occurred on a Friday, users were seeing ‘grayed-out’ dates, but they weren’t automatically thinking to click over to the following month,” said Powell. “ The ones affecting your conversion rate or CX.

Drop-Shipping 199

Drop-Shipping Shipping Fulfillment Point of Sale 199

Star Miconics

NOVEMBER 18, 2022

Business owners want to know: will holiday shopping be different this year? How will holiday shopping be different this year? In the survey, 55 percent of US respondents say they are excited about holiday shopping, and most people have the savings to spend.” Where the Point-of-Sale Comes In.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

JULY 29, 2020

“If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer. If they want to shop online at home and get it quickly, they don’t care if it’s coming from their local brick-and-mortar store or a distribution center,” Larocque said.

Planning 249

Planning Wholesale Customer Experience Store Operations 249

Star Miconics

APRIL 12, 2024

Explore Star Labeling Solutions Understanding Omnichannel Commerce Omnichannel retail expands traditional in-store or digital shopping methods by connecting different points of engagement to create cohesive customer experiences. Talk to your employees to understand their pain points and suggestions for improving workflows.

Inventory Management 52

Inventory Management Fulfillment Point of Sale Management 52

Star Miconics

MARCH 15, 2023

Selecting the perfect point-of-sale (POS) scale for your business is a crucial decision that can significantly impact your efficiency and customer satisfaction. For instance, a grocery store selling bulk items might need a scale with a higher capacity, while a coffee shop measuring beans may require a lower capacity.

Jewelry 52

Jewelry Point of Sale Checkout Inventory Management 52

Star Miconics

JUNE 30, 2023

1985: Mosher introduced the first color touch-screen-driven point-of-sale (POS) interface, improving the user experience and making transactions more intuitive. Such insights empower retailers to offer personalized shopping experiences, manage inventory more effectively, and predict demand.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

Retail TouchPoints

JULY 14, 2020

Riley: We have seen a massive increase in online sales, up 5X. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. While we don’t know what the long-term outcome of the crisis is ultimately going to be, we wanted to make our shopping experience as easy as possible.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Retail TouchPoints

FEBRUARY 10, 2022

To the employees she worked with while undercover she was Marie, a former gift shop manager from Ohio whose quest for a new start was being recorded for a documentary. But last year, she swapped her CEO placard for a blue collared polo on the CBS reality series Undercover Boss.

Inventory Management 287

Inventory Management Beauty and Health Management Planning 287