Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. Bing’s goal might be similar.

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Inside Retail

APRIL 10, 2024

While larger organisations tend to have state-of-the-art ERP software and shared services centres filled with back-office staff, many smaller retailers are still using older systems that require a lot of manual data entry. “If In the past, people would have to remind themselves to chase suppliers for the latest certification,” DuMonet said.

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Inside Retail

DECEMBER 14, 2022

Datalogic’s newest model scanner the Joya Touch 22 opens up a world of opportunity for retailers by dramatically improving the shopping experience of their customers and freeing up staff from checkout duties. A major benefit for shoppers is that they don’t need to hold the device to scan items as they move through the store.

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Retail TouchPoints

DECEMBER 23, 2021

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed.

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Retail Focus

SEPTEMBER 27, 2022

Modern marketers have numerous alternatives in terms of reputable online payment options. Without an effective method of payment, it is challenging to deliver quality services to customers. In this article, we will discuss some of the payment trends revolutionizing retail in 2022. . Google Pay .

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Retail TouchPoints

SEPTEMBER 9, 2022

The Rosie platform supports local and independent grocers across more than 40 states by facilitating the use of branded ecommerce websites and mobile apps. Rosie’s features help retailers to develop: Shoppable weekly ads; Store loyalty and rewards programs integrations; Third-party fulfillment logistics integrations; and Payment processing.

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Retail TouchPoints

NOVEMBER 15, 2023

Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.

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Retail TouchPoints

NOVEMBER 28, 2023

billion — both a 9.6% year-over-year increase and the biggest online shopping day of all time , according to Adobe Analytics. Amazon alone said it sold 1 billion products during its extended promotion period, which kicked off earlier than the traditional Cyber Week start of Thanksgiving Day, on Nov. A record 200.4 Of those, 121.4

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Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. Although contactless payments are already popular in much of the world, they hadn’t seen much interest in the U.S. From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time.

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Retail TouchPoints

NOVEMBER 22, 2022

Conversational commerce is a marketing strategy that integrates the conversational in-store experience that consumers know and love into the online shopping journey, making the buying process more personalized and convenient for eager shoppers. Guide Customers Through the Entire Buying Process with Conversational Commerce.

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Retail TouchPoints

DECEMBER 18, 2020

A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic. Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review.

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Global Shop

MAY 9, 2024

It’s a process of independent companies working together and sharing resources and capabilities to achieve goals they can’t achieve on their own. Transactional collaborations generally aim for short-term operational goals driven by immediate business needs. Manufacturing collaboration is external. New opportunities. Better quality.

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Retail TouchPoints

JULY 8, 2022

For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility. Merchants offering BNPL services experience an average of 20% to 30% higher conversion rates and a 30% to 50% increase in average ticket size. Empower Your Customers.

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I Vend

MARCH 6, 2023

Retail is no exception with AI transforming the way retailers operate today. Thirdly, in terms of business processes, AI drives the biggest benefits in supply chain management and in sales and marketing – two functions that are at the very core of retail. iVend Retail Analytics iVend helps retailers to analyse and report on their data.

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Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

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Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 Although disparities continue, certain movements help.

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Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

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Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. That said, don’t rely on an AI chatbot to completely replace your customer service team. However, in 2023, a different kind of third-party payment option is gaining speed: the buy-now-pay-later option.

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Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

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Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. The Michaels Marketplace will be invite-only and aimed at “high-volume sellers of components, tools or craft materials,” according to an announcement on the company’s website.

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Retail TouchPoints

AUGUST 24, 2022

With the critical holiday shopping season on the horizon, brands need to act now to optimize their sites. For example, a brick-and-mortar clothing shop might decide to run a holiday sale on certain items and find that more shoppers are coming into the store to buy items. Use the data you have to your advantage.

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Retail Minded

MARCH 2, 2022

Many retailers use robots as coworkers in factories, warehouses, and shops. Some even perform critical tasks to complete the entire retail process. But can Robotic Process Automation (RPA) take retail automation to the next level? Retailers have a lot of challenges to deal with in their day-to-day operations.

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Retail Focus

FEBRUARY 9, 2023

In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. In this context, a retailer provides door-to-door delivery services, at additional prices, to customers who are prepared to pay additional fees to have their purchases delivered to their door.

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Retail Dive

OCTOBER 2, 2023

Businesses need to understand evolving shopping preferences, harness data-driven insights, and integrate technology to streamline processes, while promoting a culture of open dialogue and collaboration.

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Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. There is no switch that will signal a return to pre-COVID shopping.

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Retail Focus

SEPTEMBER 27, 2022

Because of this, we thought we would spend this article talking about Boxing Day and how you can survive all the madness that ensues with the global shopping holiday that originated in Great Britain. Top Tips for Surviving Boxing Day Shopping. #1: 1: Bring a Tech Bag with You. 2: Dress Smart.

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Retail TouchPoints

FEBRUARY 2, 2024

Either way, the goal is to bring the total shopping experience, across every channel, closer to customers’ expectations — and even anticipate expectations they don’t yet have. But it’s something that almost every company operating on the consumer-facing side of retail must undertake. Now, they’re looking to have conversations.

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Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. It was all about boosting in-store shopping. per cent year-on-year,” he told Inside Retail.

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365 Retail

MARCH 10, 2024

Future of online shopping: 3 main trends The personalised shopping experience, the integration of artificial intelligence (AI) tools, and innovative payment solutions are shaping how we buy online. Personalised shopping experience Imagine shopping on a website that already knows what you want, before your first click.

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Inside Retail

MARCH 10, 2024

DFS Group, the world’s foremost luxury travel retailer, and Douyin Life Service, China’s leading short-video platform, have forged an unprecedented alliance, heralding a new era of shopping experiences tailored to Chinese travellers. This streamlined the shopping experience when compared to physical cash card redemption.

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Retail Minded

OCTOBER 27, 2022

For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Many consumers now rely on mobile devices to research products and services, make an order, and complete transactions. Also, it facilitates better personalization. Use It For Personalized Marketing.

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Retail TouchPoints

MAY 9, 2023

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.

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Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. This technology blends public and private cloud services to deliver the perfect environment for processing, storing and scaling data.

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Retail TouchPoints

OCTOBER 4, 2021

Mytheresa will reward both its customers and The RealReal’s with a shopping credit when they recirculate their bags and support the circular economy. When The RealReal accepts a Mytheresa customer’s bag for consignment and it lists for $750 or more , they will receive a “Circular Award” in the form of a $200 voucher for use on Mytheresa.com.

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