Combat Inflation’s Impact by Streamlining Conversational Commerce Channels
Retail TouchPoints
MAY 8, 2023
Being able to get a promotion saying, “Here’s 10% off if you book your next trip with us,” and the offer is only good for two hours — the ability to do that quickly, and in the moment, in the chat, is very important. For example, say the customer’s use case is “I want to go camping.”
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