Retail TouchPoints

SEPTEMBER 27, 2022

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. 1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct. Beginning in Oct. 1, 2022, through Jan. Beginning in Oct.

Returns 282

Returns Shopping Consumer Customer Experience 282

Retail TouchPoints

JANUARY 10, 2024

Walmart is dramatically expanding its drone delivery footprint in the Dallas-Ft. This expansion will bring the ultimate convenience of drone delivery to communities across the DFW area,” said Prathibha Rajashekhar, SVP, Innovation and Automation at Walmart U.S. Area stores’ delivery radius will be up to 10 miles. in a statement.

Social Commerce 203

Social Commerce Fashion Shopping Consumer 203

Retail TouchPoints

OCTOBER 21, 2023

It’s tough to change people’s perceptions of a brand, particularly one as established and well-known as Walmart. But that’s been one of the goals of the Walmart web3 project The Cultureverse , Justin Breton, Director of Brand Experiences and Strategic Partnerships at Walmart, shared with attendees at Advertising Week New York last week. “We

Social Commerce 248

Social Commerce Fulfillment Advertising Shopping 248

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026. It all starts with our associates,” said McMillon. “We And as we serve them, they serve our customers and members well.

Planning 195

Planning Fulfillment Returns Advertising 195

Retail TouchPoints

AUGUST 1, 2023

8 acts as a strategic vehicle to think about “larger bets” that will be “transformational for Walmart in the medium- to long-term,” according to Jaya Balasubramaniam, VP of Incubation, Strategy and Operations for Store No. The companies work alongside, but outside of, Walmart’s core business until a company has proven its readiness to scale.

Consumer 217

Consumer Customer Experience Marketing Fashion 217

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. This leading-edge technology provides real-time, automated alerts for replenishment in key priority areas within our stores.

Location 283

Location Beauty and Health Inventory Management Customer Experience 283

Retail TouchPoints

FEBRUARY 26, 2024

Walmart is revising its Live Better U (LBU) education benefit to help associates hone their skills for key roles within the company. It’s good for business, life-changing for associates and true to Walmart’s longstanding culture of growing our own, promoting from within and preparing them for the future of work.”

Management 162

Management Promotions Store Operations Customer Experience 162

Inside Retail

JULY 30, 2023

Clothing brand The Shapes United has become the first Australian adaptive fashion label to be sold through US retail giant Walmart. Our stores should represent the people of our community and provide solutions for everybody. This is a large cohort of our community that are being underserviced. We aim to bridge this gap.”

Fashion 246

Fashion Apparel Marketing Shopping 246

Inside Retail

JULY 30, 2023

Clothing brand The Shapes United has become the first Australian adaptive fashion label to be sold through US retail giant Walmart. Our stores should represent the people of our community and provide solutions for everybody. This is a large cohort of our community that are being underserviced. We aim to bridge this gap.”

Fashion 245

Fashion Apparel Marketing Shopping 245

Retail TouchPoints

FEBRUARY 9, 2024

The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

Fulfillment 236

Fulfillment Supermarket Marketing Store Operations 236

Retail TouchPoints

MARCH 10, 2022

Walmart is continuing to expand beyond typical big box retailer offerings with the addition of new wellness services and free access to music streaming platform Spotify for Walmart+ members. From now through the end of 2022, new and existing Walmart+ members will have access to six months of Spotify Premium for free.

Checkout 215

Checkout Planning Fulfillment Shipping 215

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

Accounting 174

Accounting Location Management ATS 174

Retail TouchPoints

JUNE 24, 2022

Walmart Canada is piloting a new rapid-delivery grocery offering in the Greater Toronto area in partnership with Instacart. Orders will be picked and delivered from 10 existing Walmart locations in the area, making Walmart Now available to approximately 40% of Greater Toronto area households.

Fulfillment 228

Fulfillment Location Shopping Customer Experience 228

Retail TouchPoints

DECEMBER 15, 2022

Walmart customers have a new way to shop — by text message. Once a customer enrolls, they are given a QR code that launches a text chat with Walmart on their phone. When they’re done, customers review their cart and then check out, either via text or in the Walmart app. The retailer’s new Text to Shop capability launched Dec.

Shopping 294

Shopping ATS Customer Experience 294

Retail TouchPoints

MAY 9, 2023

Walmart has named Latriece Watkins as its new U.S. Watkins is a 24 -year Walmart veteran who has served in multiple roles, most recently as EVP of the U.S. Walmart also is helping shoppers comb through its massive assortment online with a revamped digital storefront. Chief Merchandising Officer. Consumables Division.

Fulfillment 229

Fulfillment Customer Experience Planning Consumer 229

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities. Here’s how it will work: Example of a TikTok feed ad via Walmart Connect.

Advertising 229

Advertising Apparel Promotions Marketing 229

Retail TouchPoints

FEBRUARY 28, 2023

Walmart will work with the nonprofit CareSource to better understand and mitigate racial inequities in health care. The three-year deal leverages Walmart’s position as a retailer and provider of health services and CareSource’s role in administering and delivering Medicaid, Medicare and other health plan benefits and services.

Promotions 222

Promotions Planning Location Management 222

Retail TouchPoints

MARCH 21, 2023

Brands, even those built on the back of Amazon, have choices now, and newer marketplace operators like Walmart are making a determined pitch to Amazon sellers. In contrast, the number of sellers now also selling on Walmart is up 28% year-over-year, Etsy is up 11% YoY and Alibaba is up a whopping 158% YoY.

Fulfillment 268

Fulfillment Advertising Marketing Consumer 268

Retail TouchPoints

APRIL 3, 2023

Walmart has revamped its digital storefront to give customers “a sleek new look and experience that offers a more engaging way to browse and discover our incredible assortment,” said Tom Ward, EVP and Chief Ecommerce Officer of Walmart U.S. in a blog post outlining the updates. in 2022 — a period when Amazon saw a 4.61% decline.

Shopping 183

Shopping Customer Experience Marketing 183

Retail TouchPoints

SEPTEMBER 15, 2023

Several grocery retailers are capitalizing on new growth opportunities in the delivery arena by enhancing their services: Albertsons has added 30-minute delivery and pickup services, and Walmart has extended same-day delivery hours to 10 p.m. and Canada at Uber in a statement. “We

Fulfillment 215

Fulfillment Location Planning Store Operations 215

Retail TouchPoints

APRIL 12, 2023

Walmart will close four Chicago stores on April 16, noting in an unsigned announcement that the “difficult decision” stems from a lack of profitability for the retailer in the city. The four stores slated to be closed are: Chatham Supercenter, the Walmart Health center, and the Walmart Academy, 8431 S.

Location 184

Location Marketing Store Operations ATS 184

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. Walmart will continue building on this momentum by increasing capacity by 35% in the coming year. “We The retailer reported 5.6%

Fulfillment 257

Fulfillment Drop-Shipping Supply Chain Management Grocer 257

Retail TouchPoints

FEBRUARY 22, 2023

Walmart CEO Doug McMillon wants the retailer to do its part in fighting inflation by keeping prices on its private label products down, according to CNBC. He believes lower prices on private label goods could push other brands to keep prices down even as Walmart (and others) face rising costs.

Marketing 244

Marketing ATS Consumer 244

Inside Retail

NOVEMBER 2, 2023

The organisation has worked with retailers and brands, including H&M Group, Marks & Spencer, Walmart, Target, Bestseller, Gap Inc and C&A, to prepare for the launch. Traceability at scale for cotton will drive a seismic shift within our industry’s supply chains.

Fashion 263

Fashion Planning ATS Accessories 263

Retail TouchPoints

NOVEMBER 1, 2022

Walmart is partnering with pop-up marketplace Popable to offer short-term leases to small- and medium-sized businesses for shop-in-shop locations within its stores. Both the SMB brands and available spaces will be listed on the Popable website, allowing the SMBs to be paired with a local participating Walmart store.

Location 204

Location Shopping Store Operations ATS 204

Retail TouchPoints

APRIL 24, 2023

Walmart has focused on keeping up with these changes to remain one of the top destinations for new parents and their support networks. Walmart has focused on keeping up with these changes to remain one of the top destinations for new parents and their support networks. Those are key customers in our business.

Promotions 241

Promotions Consumer ATS Customer Experience 241

Retail TouchPoints

NOVEMBER 8, 2021

Gatik autonomous delivery trucks deployed by Walmart are now operating daily, without a safety driver, in Bentonville, Ark. The multi-temperature self-driving box trucks have been navigating a “complex urban route” between a Walmart dark store and a Neighborhood Market since August. Walmart first partnered with Gatik in 2019.

Marketing 249

Marketing ATS Fulfillment 249

Retail TouchPoints

AUGUST 24, 2021

Walmart is commercializing its delivery platform with a new white label service — Walmart GoLocal — that will allow other merchants to tap into the delivery capabilities and nationwide coverage of the largest brick-and-mortar retailer in the U.S. population. in a statement. in a statement.

Merchant Services 264

Merchant Services Fulfillment Advertising ATS 264

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. Every week approximately 220 million customers visit Walmart-owned banners across 24 countries and websites.

Apparel 358

Apparel Inventory Management Consumer Shopping 358

Retail TouchPoints

DECEMBER 16, 2021

Walmart is expanding its ability to offer shoppable content at multiple touch points by teaming up with the streaming, social buying and selling platform TalkShopLive. Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season.

Checkout 237

Checkout Shopping Consumer Point of Sale 237

Retail Wire

OCTOBER 25, 2021

Walmart announced that corporate employees will begin returning to their offices the week of Nov. “We had a way of working before the pandemic and we developed an effective way of working during the pandemic. Walmart said the vast majority of workers have been vaccinated.

Returns 246

Returns 246

Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. Amazon has its Kindle and Prime Video offerings; Walmart+ membership now includes access to Paramount+ and fuel discounts.

Consumer 224

Consumer Shipping Planning ATS 224

Retail TouchPoints

JULY 15, 2021

Walmart is bringing its robotics efforts to the next level by automating 25 of its 47 regional distribution centers through a partnership with Symbotic. Currently, Walmart stores its inventory until needed, at which point the items are manually packed onto a 53-foot trailer and shipped to the store that needs them. in a statement.

Shipping 288

Shipping Customer Experience Planning ATS 288

Retail TouchPoints

JUNE 27, 2023

Earlier this month, Walmart opened 70 HIV-focused Specialty Pharmacies of the Community (SPOC) in locations across the country and the retailer plans to bring the total to 80 locations in 10 states by the end of 2023. Our pharmacists are an integral part of a patient’s care team — and that’s exactly how our pharmacy teams are trained.”

Planning 162

Planning Location Store Operations ATS 162

Retail TouchPoints

DECEMBER 15, 2023

“Kroger is committed to creating a seamless shopping experience for our customers, and our collaboration with Gatik enables us to continue to enhance that experience,” said Ben Hamilton, VP, Logistics and Engineering Network Strategy at Kroger in a statement. and Louisiana since late 2020.

Marketing 226

Marketing Fulfillment Location Shopping 226

Retail TouchPoints

OCTOBER 13, 2022

Walmart is getting deeper into the healthcare industry with the launch of the Walmart Healthcare Research Institute (WHRI), to increase community access to healthcare research that could lead to safer and more equitable higher quality healthcare. Walmart has been deepening its primary care options in other ways as well.

Location 199

Location Planning ATS Customer Experience 199

Retail TouchPoints

MAY 24, 2022

Walmart is expanding its deals with two tech partners, upping the ante in delivery and warehouse automation. Walmart customers in a DroneUp service area now have the ability to order from tens of thousands of eligible items for delivery by air in as little as 30 minutes. From 8 a.m. The service costs $3.99

Fulfillment 236

Fulfillment Shipping Management ATS 236