Inside Retail

APRIL 8, 2021

Today’s retail teams comprise people of different cultural backgrounds and continue to service an increasingly diverse customer profile. A (delightful) mystery shopping experience. In fact, I am there on a mystery shopping exercise. appeared first on Inside Retail. How’s that for cultural diversity?

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Boutique Returns Shopping ATS 246

Inside Retail

APRIL 2, 2024

In fact, according to IBM, omnichannel is now the preferred way of shopping for a quarter of global consumers. While an increasing number of retailers are investing in omnichannel, not every brand has successfully implemented it. The study evaluated 700 brands across 10 countries, including Australia, through secret shopper research.

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ATS Payment Services Consumer Shopping 100

Wiser

OCTOBER 29, 2019

Brands and retailers know the importance of information, especially on-the-ground info from their brick-and-mortar locations. That’s why purchase panels and mystery shopping have been the name of the game for retail businesses for decades. . Mystery Shopping . Then there is mystery shopping.

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Shopping Consumer Location ATS 68

Wiser

JULY 18, 2023

Customer behavior is constantly changing and evolving, making it essential for brands and retailers to keep up with the latest trends. This way brands and retailers know what kind of market climate they are dealing with instead of going in blind. Wiser’s mystery shoppers visited grocery stores across the U.S.

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Retail Focus

SEPTEMBER 23, 2021

Christine Grace, Leasing Director for Realm, said: “Given that shops in London Designer Outlet feature high quality fit-outs, visually appealing displays and a mystery shop programme to ensure a consistently excellent guest experience, Tommy Hilfiger’s newly upsized store will fit right in.

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ATS Fashion Accessories Shopping 162

Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Cook is referring to one of the key takeaways from the 2024 Omnichannel Leadership Report.

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Retail Focus

NOVEMBER 15, 2021

Bright Data , the global industry leader in making public web data accessible to all, has today released new research that reveals consumer sentiments around the 2021 holiday shopping season, including Black Friday and Cyber Monday. For those that currently only shop in person, 14% said they will do more online shopping this year.

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Consumer Shopping Planning Management 130

Wiser

MAY 17, 2018

Mystery shopping has gotten an upgrade in recent years. This experience soon became too bulky and inefficient for brands and retailers that wanted insight into their in-store performance. . Why Traditional Mystery Shopping Is Outdated . Enter, mobile mystery shopping. . Not to mention the cost.

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Shopping Store Operations Promotions ATS 76

Inside Retail

OCTOBER 3, 2023

In Singapore’s bustling landscape, suburban malls are undergoing a vibrant transformation, becoming more than just shopping destinations. Suburban malls provide a suite of shopping and dining options to residential enclaves, saving people a trip to town.

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Grocer Shopping Supermarket Management 130

Retail Times

NOVEMBER 17, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! There are countless marketing strategies for retailers to test out, some of which work better than others. Retail Times - Retail news, reports, analysis & comment

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Inside Retail

JUNE 15, 2023

Following a successful push into Singapore two years ago, Chinese collectible toy brand Pop Mart’s international expansion is continuing at pace, driven by experiential retail stores and high-profile collaborations with global artists and brands. But this is expected to increase. Why Pavilion KL?

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365 Retail

OCTOBER 3, 2023

This captivating shopping destination aims to bring the thrilling blind box trend to life in a completely immersive manner, aiming to delight Londoners, tourists, and toy enthusiasts alike. The post MINISO Opens its First UK “Blind Box” Store in Central London appeared first on Retail News and Events.

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Accessories Fashion Location Shopping 62

Retail TouchPoints

FEBRUARY 21, 2023

However, the experiences of African-Americans in most retail stores, when they are in the best possible position to buy, does not reflect any interest in capturing this buying power. In colloquial terms, retailers are “leaving money on the table” — a lot of money on the table. trillion by 2024.

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Shopping Customer Experience Accounting Location 197

Retail Adventures

AUGUST 8, 2023

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10.

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Shopping Merchant Services Visual Merchandising Markdowns 52

Wiser

SEPTEMBER 20, 2018

The amount of data you can collect will continue to grow as well, thanks to the expanding pool of mystery shoppers and technological advancements. Branded Retailers. In-store shopping is not stopping anytime soon, so making sure all of your stores are up to par is crucial to maintaining customer loyalty and brand integrity.

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Department Stores Wholesale Supermarket Shopping 94

Inside Retail

AUGUST 29, 2021

In this new regular series, we share first-hand shopping experiences of customers who have been overlooked far too long by retailers. Here, Leanne Zimmermann shares what it’s like shopping for fashion when you’re 53 – and fabulous. Many of us who are over a certain age experience this every time we go to the shops.

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Fashion Accessories Boutique Shopping 246

Wiser

APRIL 27, 2018

With all the talk of the “retail apocalypse” and mass store closings, it’s clear that some changes need to be made in-store. Our webinar called A Modern Take on Mystery Shopping: How Brands and Retailers Get Ahead with Mobile Crowdsourcing will provide the following insight: . And more! .

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Shopping Promotions Planning Management 74

Retail Focus

NOVEMBER 25, 2021

Set to bring Pop Mart’s best, latest, and most exclusive collectibles to the London market, the brand has selected the 395 sq ft unit at 80 Shaftesbury Avenue for its debut UK permanent shop, which will also be the European flagship. The Chinatown London store will open this winter, featuring the trademark mystery toy boxes.

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Location Marketing Shopping ATS 162

Dezeen

OCTOBER 31, 2023

Set inside the Nivy shopping centre, Som Store gives each featured fashion brand an equally-sized space in which to showcase its work with the aim of helping the region's designers reach a wider audience. Som Store has been shortlisted in the small retail interior category of this year's Dezeen Awards. The photography is by D415.

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Boutique Fashion Accessories Shopping 115

Inside Retail

JULY 13, 2023

“During our annual Prime Day event on 11 and 12 July in Singapore, members enjoyed exclusive access to amazing deals, including up to 70 per cent off on best-selling books, deep discounts of at least 50 per cent off on renowned brands like Bose, Sony, Epitex, and more,” he told Inside Retail.

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Consumer Payment Services Fulfillment Department Stores 130

Retail Gazette

MAY 16, 2024

Mystery, thrillers and classics are also a hit on the platform , she says, pointing out that Greek mythology has become “very popular”. ” The retailer has gone one step further and launched its own TikTok shop , allowing users to purchase books and bundles directly through the platform at a discounted price. .”

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Inside Retail

NOVEMBER 8, 2023

Following in the tradition of Japanese retailers like Loft, Daiso and Muji that bring chic to everyday items and are consummate visual merchandisers, Thailand’s Moshi Moshi has gone into full expansion mode with a concept that uses the same template.

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Home Furnishings Net Profit Target Market Visual Merchandising 130

Wiser

SEPTEMBER 6, 2018

The holidays are upon us, and if you’re in the retail space, that means a bulk of your yearly sales could happen in the next few months. it seems that retailers are ramping up their seasonal marketing earlier every year, with holiday displays making appearances in October, September, and August. When Does Holiday Shopping Happen?

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Consumer Shopping Promotions Marketing 84

Inside Retail

JUNE 22, 2021

Retailers are abandoning outdated training methods in favour of online systems that work well for the team, and the finances. There’s less down time and your staff will learn on a platform that’s relevant for today’s retail workplace. Retail is challenging. The post Training retail sales teams?

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Finance Fashion Management Planning 147

Retail Adventures

SEPTEMBER 4, 2022

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10.

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Shopping Merchant Services Visual Merchandising Markdowns 52

Retail Insider

OCTOBER 27, 2021

Welcome to this column within our broader sustainability section which focuses on what fashion retailing is doing to address the issues in its industry. Brought to you by Retail Insider, Clipper Group and Give Back Box. Brought to you by Retail Insider with Clipper and Give Back Box. Everyone loves a gift box don’t they?

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Fashion Fast Fashion Discount Store Shipping 52

Wiser

MARCH 5, 2018

Manufacturers and retailers can always use feedback, and mystery shoppers are the perfect people to check out product displays and evaluate sales staff. With Wiser, any shopper can be a brand or retailer’s eyes and ears on the sales floor. Schedule a meeting today to learn how to turn retail data into action. .

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Shopping Promotions ATS 60

Inside Retail

MARCH 21, 2022

The store is located on the same 4000-square-metre site as LSKD’s fulfilment centre and its headquarters, with customers able to see into glass meeting rooms containing the brand’s management in video meetings while perusing the shop floor. And, to be honest, it’s been exciting to see what’s possible here.

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Wholesale Fulfillment Location Management 130

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 137

Wiser

MAY 28, 2021

The in-store shopping experience can be quite different depending on what type of store you operate—a few of the more popular channels include home improvement, grocery, mass-market, drug, and dollar. To find out, Wiser Solutions polled its network of smartphone-enabled mystery shoppers across the U.S. 85 percent would shop again.

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Checkout Returns Marketing Shopping 135

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. In addition, store operators can have mobile mystery shoppers walk around several different areas of the store to see what associates are working on.

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Retail TouchPoints

OCTOBER 13, 2022

“So many DTC brands start out where a founder saw a niche in the market based on their own personal experiences,” said Nikki Baird, VP of Strategy at Aptos in an interview with Retail TouchPoints. ’s Director of Retail Experience Teeg Stouffer noted that the brand’s digital background is ever-present throughout the store experience.

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Inside Retail

APRIL 21, 2022

It will be like the duty-free Champagne section, but on steroids,” Kirkpatrick told Inside Retail. “It It is also reworking its Champagne Club wine subscription to better educate customers on the “mystery” of Champagne more broadly. It’s a massive undertaking.

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Inside Retail

DECEMBER 1, 2021

Also, a famous gyoza (fried dumpling) shop now sells its products over the counter, but via vending machines. Vending machine innovations have been a saviour for restaurants and shops around the nation, and more recently they’ve been introduced to overseas markets, selling Japanese curry and local cuisines. The new travel agent.

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Returns Point of Sale Wholesale Consumer 130

Retail Minded

SEPTEMBER 19, 2022

As the retail industry gears up for the 2022 holiday shopping season and looks ahead to another new year, the Kentucky Retail Federation (KRF) will host its inaugural Retail Recharge Conference presented by Yelp in Lexington on Tuesday, October 25, 2022. . Steph Bechard, Retail Social Media Strategist, Crystal Media.

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Management Marketing Consumer Shopping 98

Inside Retail

AUGUST 30, 2021

And in Australia, shopping apps are among the top five most used. Between social networking, direct messaging, and entertainment/video platforms, shopping is on our mind a lot of the time. Perhaps you add items to the shopping cart without any intention of purchasing because you like to see all those gorgeous pieces in one place?

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Fashion Shopping Location ATS 130

Wiser

JUNE 21, 2018

What we’ve found over the years is that what we expect to be seen in stores is often very different from the actual retail conditions. With mobile mystery shopping platforms, results begin coming in within hours of opening a crowdsourcing survey to the public. These differences could determine whether you make the sale or not.

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Shopping Consumer Location Marketing 60