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Kmart MD talks Target merger, shrinkage, and adapting to customer behaviour

Inside Retail

We’re confident that we can continue to hit the lowest price in the market, and make good margins which are appropriate for our shareholder returns. While value for money is undoubtedly a large focus for retailers moving forward, stamping out shrinkage is another. Labour, leases, and clearance stock So, what are those levers?

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The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Retail TouchPoints

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 Some shoppers are stocking up on Instacart and then running into their local supermarket for a fill-in trip.

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How 5G Will Power a New Retail Experience

Retail TouchPoints

With the ability to increase the number of devices and people connected to the network, retailers finally have the technology and price point required to move this from a concept to a mainstream solution, including high-volume big box stores and supermarkets. Gareth Smith is General Manager for Eggplant , a Keysight Technologies company.

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‘Not acceptable’: Drakes director exposes rising cost of retail theft

Inside Retail

Drakes Supermarkets is losing around $10 million each year largely due to theft in stores, according to company director John-Paul Drake. We lose approximately $10 million a year on shrinkage – that covers a range of things but the majority of that is goods that are unaccountable,” Drake said. “It’s Global problem.

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More than plexiglass: Experts weigh in on rising retail crime rate in US

Inside Retail

Factoring in the roughly US$700 million of inventory shrinkage that occurred in 2022, mainly attributed to retail crime, the company is on track to lose up to a total of US$1.2 billion due to organised retail crime over the past two years alone. Walmart is cited as a prime example.

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While tech giants have their heads in the clouds, this is why other retailers don’t need to follow suit

A1 Retail

Loss prevention teams call this inevitable outcome “external shrinkage”. Which is why it is so encouraging to see retailers utilising new technology to reduce the impact of shrinkage. Any supermarket looking to replicate this checkout-less model will already be crushingly aware of their own technological limitations.