Retail TouchPoints
OCTOBER 15, 2021
From research to garment creation, fitting with body shape in mind, marketing, in-store and online customer service, size-inclusive representation needs to be present at a decision-making level within the fashion industry,” Marci added. There is no standardization across the industry and inconsistent sizing leads to markdowns and returns.
Retalon
DECEMBER 8, 2021
Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.
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Retail Minded
AUGUST 27, 2022
Even returns are up – reaching 16.6% With the return on inventory. final nail in the coffin for retailers – while other reports describe merchants being overstocked. inventory’ by making additional markdowns across the board. service they provide. in 2021 from 10.6% in 2020 (National Retail Federation).
Independent Retailer
AUGUST 19, 2022
Total search volume for “Halloween” from mid-August to early November even rivaled key Christmas keywords in December, suggesting an exciting opportunity for merchants this year. Exceptional service: If a customer has a poor experience with a delivery person, the results range in lasting, negative effects.
Retail Adventures
AUGUST 8, 2023
When the associates return, have them to document their visits, breaking down everything they experienced in each area of the store. Stop in each important area of the sales floor and watch shoppers, trying to see the merchandising and customer service through their eyes. After each comment ask, “How did it feel?” Is coverage adequate?
Retail Adventures
SEPTEMBER 4, 2022
When the associates return, ask them to document their visits, breaking down everything they experienced in each area of the store. Stop in each important area of the sales floor and watch shoppers, trying to see the merchandising and customer service through their eyes. After each comment ask, “How did it feel?”
Retalon
AUGUST 2, 2019
Retail businesses collect more data than ever before, and from every aspect of the supply chain, including: Logistics data (vendor compliance, lead times, etc.). POS data (sales, returns, etc.). Prices (markdowns, promotions, competitor prices, etc.). Merchants and inventory managers attended more co-planning meetings.
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