Retail TouchPoints

MARCH 6, 2024

Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year. In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care.

Planning 260

Planning Marketing Spend Management Shopping 260

Retail TouchPoints

NOVEMBER 30, 2023

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies.

Planning 231

Planning Inventory Management Management Shopping 231

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place.

Planning 272

Planning Management Shopping Marketing 272

Retail TouchPoints

OCTOBER 6, 2022

While COVID-19 slowed the world down to a standstill, it greatly accelerated the growth of online shopping. Retailers acted with agility, changing the way they planned and managed inventory in a remarkably short time. In the years to come, AI will prove extremely useful in supply chain management. years, on average.

Inventory Management 267

Inventory Management Management Inventory Turnover Supply Chain Management 267

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. and managed by the U.S. in November 2022. reads the company announcement. Digital Service (USDS).

Merchant Services 243

Merchant Services Payment Services Shopping Checkout 243

Inside Retail

OCTOBER 3, 2023

Chen, a former food franchisee, and Sharvell, an ex-Hungry Jacks area manager, have appointed former Soul Origin executive Chris Mavris as chief operating officer, and Minu Kaneshakarnar, formerly with The Cheesecake Shop, as marketing manager. This story was originally published on Franchise Executives.

Planning 278

Planning Management Shopping Marketing 278

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. The post Planning to sell online in the US?

Planning 290

Planning Shipping Returns Customer Retention 290

Inside Retail

FEBRUARY 2, 2023

We’re experts in speed and convenience, and managing drive-thrus and satisfying customer needs,” BWS managing director Scott Davidson explained to Inside Retail. The post “We saw an opportunity”: The plan behind BWS’ Coffee shop appeared first on Inside Retail.

Planning 130

Planning Shopping Management ATS 130

Retail Focus

FEBRUARY 8, 2024

Anchoring Exhibition Square, a key junction where Yellow, Blue, and Platinum Malls meet, the shopping area of the upsized store will cover nearly 80,000 sq ft. Ben Cox, Senior Asset Manager at Sovereign Centros, commented: “ 2024 has started just how 2023 finished – with major retailers committing to new, enhanced space at Metrocentre.

Planning 147

Planning Fashion Shopping Management 147

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

JANUARY 28, 2022

The robots will be able to capture data as they move through their respective store and deliver actionable reports to club managers. This intelligence allows us to proactively manage our clubs in an efficient manner. Shelf analytics have been a planned feature since Sam’s Club began introducing its own robots in fall 2020.

Inventory Management 257

Inventory Management Management Location Shopping 257

Inside Retail

AUGUST 29, 2023

The plans were revealed along with the group’s annual result which saw a $33.5 CEO Scott Evans said the company’s improved performance stems from management recognising that retail has “forever changed” with customer expectations shifting dramatically. The new ones in planning will be located largely in regional areas.

Planning 241

Planning Apparel Accounting Returns 241

Inside Retail

APRIL 23, 2023

Discount retailer The Reject Shop is facing a class action lawsuit for “purported underpayments” to staff, launched by specialist law firm Adero Law Between February 2016 and April 2021, seven former employees of the discount retailer allege underpayment during their employment with the company.

Payment Services 242

Payment Services Shopping Management Planning 242

Inside Retail

JULY 13, 2023

The brand has a range of partnerships in the works, and recently opened its first domestic flagship – a 167sqm store at Chadstone Shopping Centre, showcasing new trends and styles, and introducing new customers to the vintage brand. Then, as part of our longer-term plan, we will look to expand to other locations.

Planning 246

Planning Wholesale Shipping Location 246

Retail TouchPoints

MARCH 14, 2024

Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Taking advantage of the balmy Florida weather, Bal Harbour Shops pioneered the idea of an open-air shopping mall. Matthew Whitman Lazenby and his family have never dreamed small.

Shopping 277

Shopping Consumer Drop-Shipping Shipping 277

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 265

Management Customer Experience Location Accounting 265

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023.

Management 147

Management Fulfillment Checkout Promotions 147

Retail Focus

NOVEMBER 20, 2023

ProCook opens the doors to its latest store on Thursday 23 rd November, following continued plans to pursue UK retail expansion. The new store at atria Watford Shopping Centre in the Greater London area is the brand’s 60 th store to open.

Shopping 147

Shopping ATS Planning Management 147

Retail Focus

NOVEMBER 29, 2023

The report found that the majority of Gen Z shoppers plan to spend more or the same on Christmas gifts compared to last year and that visiting stores during the festive period is a top priority. Despite being digital natives, 88% plan to visit a physical store during the Christmas shopping period.

Planning 173

Planning Checkout Shopping Consumer 173

Retail Gazette

FEBRUARY 18, 2024

The dealmaker behind Aurelius’s acquisition of The Body Shop has exited the private equity firm. Peter Wood, who was UK managing director of the investment firm, has left the business, The Telegraph reported. Aurelius appointed FRP as administrators of the retailer this week to “accelerate restructuring” at its UK business.

Shopping 111

Shopping Beauty and Health Planning Finance 111

Retail TouchPoints

JANUARY 15, 2024

Nvidia surveyed more than 400 retail professionals at all organizational levels and found that while AI adoption is still in its early stages, more than 60% of respondents are planning to boost their AI investments in the next 18 months. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 301

Loss Prevention Planning Customer Experience Inventory Management 301

Retail TouchPoints

MARCH 31, 2023

But as the OG value-shopping app tries to win back consumers, it has more than a few hurdles to overcome — not least of which is luring back lapsed consumers who now have new alternatives that don’t come with any negative history. And this is just the first of in a series of shopping events Wish has planned for 2023.

Planning 317

Planning Consumer Shipping Shopping 317

Retail TouchPoints

JANUARY 4, 2021

Brookfield Asset Management has proposed to take its mall operator arm private in a deal valued at $5.9 The company plans to offer $16.50 Mall operators have been moving into retail ownership positions and away from their roles as landlords, particularly as COVID shrank foot traffic at physical shopping centers.

Planning 278

Planning Management Shopping ATS 278

Retail Focus

MAY 3, 2022

Some people choose to open a retail shop, which could be the start of something bigger later. The trend for in-store shopping today focuses on creating smaller, more affordable shops. The trend for in-store shopping today focuses on creating smaller, more affordable shops. Create a retail business plan.

Shopping 233

Shopping Accounting Planning Finance 233

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 244

Shopping Specialty Retailers Consumer Department Stores 244

Retail TouchPoints

APRIL 18, 2024

Mint House Shop Your Stay page for its NYC location. But at Mint House the shopping happens in the real world — just not in a store. It also makes things a lot easier for our property partners, because they can purchase from all of these different brands at deep discounts in one place, and manage and track those orders in one spot.

Boutique 238

Boutique Shopping Location Returns 238

Retail TouchPoints

MAY 11, 2023

Senate next week about potential regulation surrounding generative AI, Google leaned into the tech at its annual I/O conference for developers , announcing plans to use generative AI to enhance a number of its core experiences, including search. SGE will then offer up “suggested next questions” to help shoppers continue their exploration.

Shopping 256

Shopping Accounting Advertising Consumer 256

VMS

JULY 29, 2021

SmartWork Media and SHOP! Association have agreed to a formal management relationship beginning September 1, 2021. SmartWork Media will support SHOP!, Murray Kasmenn, SmartWork Media vice president and group brand director, will serve as SHOP! The retail environment is my passion and SHOP! ” SHOP!

Management 98

Management Shopping Visual Merchandising Promotions 98

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? in an interview with Retail TouchPoints. “I

Shopping 241

Shopping Consumer Planning Inventory Management 241

Inside Retail

FEBRUARY 21, 2023

Following its store launch in Sydney earlier this year, Hong Kong-based tech accessories brand Casetify is planning to expand across Australia, as part of a larger goal of reaching 100 stores globally by 2025. The program will include plans to upcycle donated phone cases as part of the manufacturing process in order to develop new cases.

Planning 246

Planning Accessories Location Consumer 246

Retail TouchPoints

MAY 18, 2023

SHEIN has officially launched its Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, Ireland and is planning to host approximately 30 pop-up store events across the region this year to boost its profile with customers. The news comes as fellow Asia-based discount shopping app Temu picks up steam in the U.S.,

Planning 227

Planning Marketing Net Profit Finance 227

Inside Retail

AUGUST 15, 2023

Temple & Webster also has plans to achieve $1 billion in annual sales within the next three to five years. It plans to increase its brand spend in the upcoming financial year. Beautiful spaces through AI As part of its plan to gain market share and reach $1 billion in sales, Temple & Webster has invested in its private labels.

Planning 246

Planning Drop-Shipping Net Profit Returns 246

Inside Retail

MAY 26, 2021

At fashion retail giant H&M group, workforce planning has become a critical part of daily activity. The creation of H&M’s workforce planning system began back in 2012 when the company deployed Board to track the performance of individual stores. The company operates some 4950 stores and has 126,000 employees.

Planning 245

Planning Point of Sale Fashion Management 245

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities.

Planning 210

Planning Merchant Services Inventory Management Consumer 210

Retail TouchPoints

JANUARY 30, 2023

The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries. As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.”

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Retail TouchPoints

FEBRUARY 29, 2024

It’s easy to understand, emotionally, why consumers would want to shop from a store that tailors its product assortments to the neighborhood they live in. Ultimately, it sounds like a no-brainer for a retailer, but managing a localized assortment can be quite complex. said can impact sales.

Shopping 253

Shopping Consumer Location Planning 253

Retail TouchPoints

MARCH 1, 2021

More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores. In 2020, Sephora also began offering direct shopping on Instagram and same-day delivery through Instacart , as well as a buy now-pay later option in partnership with Klarna.

Location 311

Location Planning Department Stores Shopping 311