Retail TouchPoints

OCTOBER 31, 2023

How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. What are the most customer-friendly ways to protect high-value items from smash-and-grabs?

Loss Prevention 274

Loss Prevention Sporting Goods Customer Experience Store Layout 274

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods.

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Loss Prevention Sporting Goods Promotions Consumer 233

Retail TouchPoints

DECEMBER 15, 2023

The perception gained even more support as Lowe’s, Dick’s Sporting Goods and Target all blamed ORC for negatively affecting their financial results. billion in 2021 retail shrink could be attributed to ORC. Additionally, definitions remain vague.

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Sporting Goods Loss Prevention Store Operations Returns 241

Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). Throughout his retail career, loss prevention remained a focus. It’s not just the biggest retailers who are taking a hit; small businesses are feeling the impact.

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Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

DECEMBER 13, 2023

Trend 6: Loss Prevention Enters the Design Conversation Earnings results from Dick’s Sporting Goods, Lowe’s and Target brought theft, and specifically organized retail crime (ORC), into the media spotlight. We are already observing a good share of retailers revisiting their shopper experience to tackle organized crime.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 290