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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Trend 6: Loss Prevention Enters the Design Conversation Earnings results from Dick’s Sporting Goods, Lowe’s and Target brought theft, and specifically organized retail crime (ORC), into the media spotlight.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Throughout his retail career, loss prevention remained a focus.